Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3808-m Guess Rd in Durham, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.1
454 reviews
5 stars
168
4 stars
64
3 stars
33
2 stars
34
1 star
155
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly prepared food.
Food Quality
Several reviews mentioned that the food was often cold, overcooked, or poorly made, leading to dissatisfaction.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant and the staff's hygiene.
Delivery Issues
Frequent complaints about late deliveries, wrong orders, and difficulty reaching the store for assistance.
- MMMichelle Miller6 days ago1.00/10 DO NOT RECOMMEND THIS LOCATION! Worst Pizza Hut I’ve ever ordered from. He forgot to make one of the items which made the order longer and the pizza was cold. Then when he gets here he only has one soda. I got the box dinner, with the cinnamon sticks he put RANCH instead of icing. 🤦🏽♀️ He had to leave and bring me another soda. I think dude was high because I understand making one mistake but multiple things? They need to hire better delivery drivers, ones that are actually competent enough to handle a simple delivery and literally read on the order what he needs to make and bring. Like I said, don’t go to this location. You’ve been warned.
- SMShaun MarshallDec 28, 20251.0This location is the saddest location I have ever been in. This my third time here and it's always the same. I walked in wasn't greeted or asked how may I be helped. So, I took a sit, understanding that they may be short of help or busy. Still l, after 5min. No worker said anything. If I wasn't watching on someone else's order I would leave. Yet, I understand the value of greet customer service, so I'll get the order and deliver it but will never accept another order from this location.
- KSKelly StevensDec 24, 20251.0Pizza Hut. I ordered 2 pizzas and an order of breadsticks tonight. My order clearly indicated one pizza was to be with NO SAUCE, both were made with sauce. We waited an hour and half for our pizza. Once home we opened the box to see both have sauce. I am unable to eat tomatoes. My husband called asking for a refund for just the one pizza. He was hung up on by Darlene at the Guess road, Durham, NC location and called back to speak to a manager who was equally disrespectful and also hung up on him. No refund provided for pizza that I can’t eat. I have photos of my receipt and the pizza made wrong. You should be ashamed!! You need to do better!!
- PPPisces PiscesDec 10, 20255.0This is the ONLY Pizza Hut I like. Great customer service. Friendly staff. My food is ALWAYS hot and ready and done right. I refuse to go to any other pizza place. I order under the name Lola Bunny and I can’t complain about this restaurant at all.
- MSMujibur Rahman ShobuDec 5, 20251.0They are so slow and so dirty
Frequently Asked Questions About Pizza Hut
What are the main services offered by Pizza Hut at 3808-m Guess Rd, Durham, NC?
Pizza Hut offers pizza delivery, carryout, and curbside pickup services including classics like Meat Lovers® and Original Stuffed Crust®, wings, pastas, and desserts.
What are the operating hours for delivery and takeout at Pizza Hut Durham?
Pizza Hut delivers and offers takeout daily from 10:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Can I order Pizza Hut food online or through a mobile app?
Yes, you can order online at pizzahut.com or via the Pizza Hut mobile app for delivery, carryout, or curbside pickup.
What payment methods does Pizza Hut on Guess Rd accept?
They accept debit cards and mobile NFC payments, do not require cash only, and do not accept payment by check.
Does Pizza Hut offer any rewards or deals for customers in Durham, NC?
Yes, Hut Rewards® offers discounts and pizza coupons. You can find deals on the Pizza Hut website or mobile app specifically for the Durham area.
Where can I enjoy wings near Pizza Hut at 3808-m Guess Rd?
Pizza Hut offers wing delivery and carryout with options like traditional or boneless wings and various Wingstreet® flavors including buffalo and honey BBQ.
Are there any other Pizza Hut locations near the one on 3808-m Guess Rd?
Yes, there are other Pizza Hut restaurants located nearby that also offer pizza delivery and dine-out options.
What nearby places can I visit before or after dining at Pizza Hut on Guess Rd?
You can visit nearby spots like Matatlan Mexican Restaurant, Thai Spoon for Asian cuisine, Starbucks for coffee, or Unique Nail for beauty services.
How can nearby financial services like Liberty Tax Service or Coinme be useful when visiting Pizza Hut?
Nearby financial services such as Liberty Tax Service and Coinme ATM can make it convenient to manage finances before or after enjoying a meal at Pizza Hut.
Does the Pizza Hut location at 3808-m Guess Rd have wheelchair accessible entrance?
Yes, this Pizza Hut location provides wheelchair accessible entrance to accommodate customers with mobility needs.