Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Durham, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Durham pizza for any occasion. Call us for pizza delivery in Durham or stop by 811 BROAD STREET for carryout to order the best pizza in Durham, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
2.9
262 reviews
5 stars
86
4 stars
29
3 stars
23
2 stars
16
1 star
108
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders or missing items, leading to frustration.
Delivery Issues
Many reviews highlighted significant delays in delivery times, with some orders taking over two hours.
Food Quality
Customers frequently complained about cold, soggy, or poorly made pizzas, with some describing them as flavorless.
Customer Service
Mixed feedback on customer service; while some praised individual staff members, many reported rude or unhelpful interactions.
Sanitation Concerns
Several reviews raised concerns about staff not wearing masks or gloves, leading to discomfort regarding food safety.
- RRRajesh RajagopalNov 2, 20253.0They need to stop forgetting the garlic seasoning on the garlic knots. It is called GARLIC knots for a reason. Don’t cheap out by just giving the bread & 1 bite size cup of garlic sauce!
- JJJaysonSep 27, 20251.0Nobody who is ordering from Papa John’s is really expecting stellar pizza. But if you order at 10:30 at night on a Friday you do expect to at least receive it before midnight. And you also expect to receive what you ordered. The food order was screwed up, and the drink wasn't received. Totally cold and the bottom of the box was soggy with grease. At least they offered to refund me for the price of the drink that was paid for and not received after waiting on hold for longer than I should have. Fool me once...
- TSTrinity SmallsSep 18, 20251.0Just imagine you order carry out because you have a broken ankle can leave the house. You order for your two kids, send the grandmother to go pick up the pizza. In her words amazing customer service with the young girl up front. But at home once you get yourself a slice you realize it’s pound of red sauce…okay no problem we can work with that. But then you realize it’s so much red sauce. That the topping are sliding off and low and be hold the pizza it’s self is still doughy. I can ball it you and make more on pizza aging. It’s just so frustrating to pay money to get something and it’s just so simple as make sure the pizza that you cook every day is done. Highly disappointed would not recommend. Aka now it’s in the over to cook some more it’s goes.
- SSSKJun 25, 20251.0Just flavorless.. I ordered online so I don't know anything about the in-store service but the pizza itself was disgusting. Just flavorless and sloppy. I damn near had to drown each bite in garlic sauce. Papa John's was never the best place to get pizza.. but this one in particular is just disgusting. Only word I can think of to describe it.
- EEElleJun 24, 20255.0Lance was an angel Took care of my large order fast and with a great attitude
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Durham, NC?
Delivery is available from 10:00 AM to 1:00 AM Monday through Wednesday and Sunday, and from 10:00 AM to 2:00 AM Thursday through Saturday.
Can I order carryout (takeout) from Papa Johns Pizza and what are the hours?
Carryout is available daily from 10:00 AM to 12:40 AM Monday through Wednesday and Sunday, and until 1:40 AM Thursday through Saturday.
Does Papa Johns Pizza offer contactless delivery service?
Yes, Papa Johns offers no-contact delivery to keep customers safe and comfortable.
Where is Papa Johns Pizza located in Durham, NC?
Papa Johns Pizza is located at 811 Broad Street, Durham, NC 27705.
What types of products can I order from Papa Johns Pizza in Durham?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Are there any special holiday hours I should know for Papa Johns Pizza?
Papa Johns Pizza is closed on December 25, but is open from 10:00 AM to 1:00 AM on December 24, 31, and January 1.
Where can I find the menu for Papa Johns Pizza online?
You can view the menu online at https://www.papajohns.com/order/menu.
What nearby places can help me find Papa Johns Pizza at 811 Broad Street?
Nearby places that can help you locate Papa Johns include The Walltown Neighborhood Clinic, Woldorff Family Optometry, and the BP gas station located close to 811 Broad Street.
What attractions or services are located near Papa Johns Pizza for visitors to explore?
Visitors near Papa Johns Pizza can visit the High Strung School of Music, Independent Animal Rescue, or enjoy dining at nearby restaurants like Heavenly Buffaloes and The Tavern.
Is there a convenient gas station or car wash near Papa Johns Pizza for customers on the go?
Yes, customers can find the BP gas station and Bull City Car Wash nearby for fueling up and car care while visiting Papa Johns.