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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.9
(888 reviews)

Business Details

3800 N Roxboro St, Durham, NC
27704, United States
(919) 536-6266

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Durham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3800 N Roxboro St, Durham, NC
27704, United States

Hours

Reviews

3.9
888 reviews
5 stars
466
4 stars
166
3 stars
87
2 stars
64
1 star
105

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including incorrect orders, missing ingredients, and poor freshness.

Service Issues

Many reviews highlighted inconsistent service, including long wait times, unprofessional staff behavior, and lack of attention to customer needs.

Cleanliness

Several customers noted cleanliness issues, particularly with dining areas and restrooms, impacting their overall experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their exceptional service and friendliness.
  • SA
    S Alston
    4 days ago
    1.0
    Poor quality, sloppy product.
  • VV
    vodilosk
    Feb 8, 2026
    5.0
    Great food & service thank u guys
  • JV
    Jose Vasquez
    Jan 29, 2026
    1.0
    The service was terrible, and I ordered a bacon and turkey sandwich, but they gave me one with only cheese. I ordered it to go, and I only realized it on the way home. It's terrible how they rip people off.
  • MD
    Michelle Donathan
    Jan 20, 2026
    5.0
    Food usually always great. Soups, sandwiches, breads
  • ZZ
    Zeph
    Jan 19, 2026
    4.0
    One of the better Panera's around. Staff has always been friendly and the order is almost always correct, portion sizes vary a lot though.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the regular operating hours of Panera Bread Durham?

Panera Bread Durham operates daily from 7:00 AM to 9:00 PM except on Friday and Saturday when it opens at 6:00 AM, and Sunday when it opens at 8:00 AM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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