Panera Bread

3.9
882 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

3800 N Roxboro St, Durham, NC
27704, United States
(919) 536-6266
https://www.panerabread.com/en-us/cafe/locations/nc/durham/3800-n-roxboro-st
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Durham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3800 N Roxboro St, Durham, NC
27704, United States

Hours

Reviews

3.9
882 reviews
5 stars
462
4 stars
165
3 stars
87
2 stars
64
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several reviews highlighted exceptional customer service, particularly praising staff members like Prince and Quinn for their attentiveness and friendliness.

Food Quality

Mixed feedback on food quality; while some customers enjoyed their meals, others reported issues with incorrect orders, poor freshness, and lack of key ingredients.

Cleanliness

Multiple customers noted cleanliness issues, particularly with tables and restrooms, indicating a need for better maintenance.

Order Accuracy

Frequent complaints about incorrect orders and items being unavailable, leading to customer frustration.

Atmosphere

Generally positive remarks about the atmosphere being pleasant and suitable for studying or relaxing.
  • JS
    Jasmine Sims
    Nov 16, 2025
    1.0
    Every time I go to this Panera, I get a chicken CAESER Salad. Every time I am given ranch dressing. When this is a $12 salad the least you can do is give the proper dressing. I know Caesar dressing and ranch are similar in appearance but do better. If you cannot do the job well and offer the product correctly, don’t offer it at all.
  • TH
    T H
    Nov 12, 2025
    5.0
    Kudos to Quinn for always giving amazing and exceptional customer service!!!
  • NA
    Nick Armetta
    Nov 11, 2025
    5.0
    Panera is certainly one of the more appetizing chains available. This location in particular can sometimes take a little bit of time to prepare the food, but it is always done right and consistent. Parking is very easy and accessible
  • KB
    Kelsey Berdiel
    Nov 9, 2025
    3.0
    Panera USED to have pretty good food, however the quality is poor at best. I ordered a soup and a sandwich. The soup was watery and lukewarm and the chicken in the sandwich was in pieces instead of one slice. Very disappointing!
  • DI
    DVVS Inc.
    Sep 19, 2025
    2.0
    An expected and warm Croissant Benny to start a Fri. workday, not sure why the limited or unavailable breakfast breads or pastries eg; cheese danishes, banana nut bread, cream puffs, etc., sufficient drive-through service am overall pleasant visit.
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Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the regular operating hours of Panera Bread Durham?

Panera Bread Durham operates daily from 7:00 AM to 9:00 PM except on Friday and Saturday when it opens at 6:00 AM, and Sunday when it opens at 8:00 AM.