CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Durham is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported issues with food quality, including incorrect orders, missing ingredients, and poor freshness.
Service Issues
Many reviews highlighted inconsistent service, including long wait times, unprofessional staff behavior, and lack of attention to customer needs.
Cleanliness
Several customers noted cleanliness issues, particularly with dining areas and restrooms, impacting their overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their exceptional service and friendliness.
SA
S Alston
4 days ago
1.0
Poor quality, sloppy product.
VV
vodilosk
Feb 8, 2026
5.0
Great food & service thank u guys
JV
Jose Vasquez
Jan 29, 2026
1.0
The service was terrible, and I ordered a bacon and turkey sandwich, but they gave me one with only cheese. I ordered it to go, and I only realized it on the way home. It's terrible how they rip people off.
MD
Michelle Donathan
Jan 20, 2026
5.0
Food usually always great. Soups, sandwiches, breads
ZZ
Zeph
Jan 19, 2026
4.0
One of the better Panera's around. Staff has always been friendly and the order is almost always correct, portion sizes vary a lot though.
What are the regular operating hours of Panera Bread Durham?
Panera Bread Durham operates daily from 7:00 AM to 9:00 PM except on Friday and Saturday when it opens at 6:00 AM, and Sunday when it opens at 8:00 AM.
Does Panera Bread offer delivery services?
Yes, Panera Bread offers delivery services from 7:00 AM to 9:00 PM on weekdays, starting at 6:00 AM on Fridays and Saturdays, and 8:00 AM on Sundays.
Can I order food online or through an app from Panera Bread Durham?
Yes, you can conveniently order food online via their website or through the Panera Bread app available on the Apple App Store.
What types of meals does Panera Bread Durham serve?
Panera Bread Durham serves breakfast, lunch, brunch, and dinner with menu items including soups, salads, sandwiches, and freshly baked artisan breads.
Does Panera Bread Durham have a drive-thru service?
Yes, Panera Bread Durham offers a drive-thru service for convenient ordering and pickup.
What payment methods are accepted at Panera Bread Durham?
Panera Bread Durham accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Are there any nearby medical facilities close to Panera Bread Durham?
Yes, nearby medical facilities include Davis Ambulatory Surgical Center, Durham Dental Care, and Planned Parenthood, which are convenient if you have appointments before or after visiting Panera Bread.
What other dining options are near Panera Bread Durham?
Nearby dining options include Chipotle Mexican Grill offering Tex-Mex cuisine, Golden Corral buffet restaurant, and Freddy's Frozen Custard & Steakburgers for American fast food.
Where can I find banking services near Panera Bread Durham?
Nearby banking options include First National Bank, PNC, and a First National Bank ATM for your financial needs.
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