Panera Bread

3.7
664 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Durham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5611 S Miami Blvd, Durham, NC
27703, United States

Hours

Reviews

3.7
664 reviews
5 stars
312
4 stars
129
3 stars
60
2 stars
53
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with some praising friendly staff while others report poor attitudes and slow service.

Food Quality

Food quality varies significantly; while many enjoy the taste, there are complaints about incorrect orders, freshness, and portion sizes.

Cleanliness

The restaurant's cleanliness is a concern, with reports of dirty restrooms and sticky floors.

Order Accuracy

Frequent issues with order accuracy and missing items have been noted, leading to customer frustration.

Atmosphere

The atmosphere is generally described as calm and welcoming, making it a good place to work or relax.
  • EK
    Earl Keys
    4 days ago
    5.0
    I have their new French dip sandwich. Oh my God that sandwich was amazing. I never been to Panera. This is my first time ever going, and when I tell you that sandwich makes me wanna slap my mama from the sandwich to whatever sauce they had on there to the dip that sandwich was phenomenal
  • CB
    Clelethiona Barrow
    Nov 15, 2025
    5.0
    I like that they told me about getting free stuff if I download the app. Great customer service. The manager came to the windows and welcome me to Panera Bread.
  • SW
    Stacia Watson
    Nov 13, 2025
    5.0
    I order the apple/salad. Amazing!! Of course I customized it, by adding egg, cranberry, and egg.. but still good and fresh. I ranked the service a 3 because nobody recognized the carry-out or looked up to great me, atmosphere appeared clean, but no engagement! Otherwise great food,
  • CH
    Chris Hicks
    Nov 10, 2025
    5.0
    First time here and found it to be friendly, warming with a great atmosphere. I had an orange scone that was sweet on the outside and moist on the inside with a hint of orange. Just perfect. Placed my order and within a few minutes it was ready.
  • MB
    May B.
    Nov 8, 2025
    5.0
    I ordered from the app in the parking lot and had a short wait when I got inside. The staff was very friendly, even when I asked a dumb question. I was over tired and didn't see things right in front of my nose. Thanks for not laughing at me,even though I laughed at myself. The comfort food was good as usual on a chilly evening.

Frequently Asked Questions About Panera Bread

Does Panera Bread Durham accept reservations?

No, Panera Bread Durham does not accept reservations.

What are the opening hours for Panera Bread Durham?

Panera Bread Durham is open from 6:00 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 9:00 PM on Saturdays and Sundays.