CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Durham is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers praised the friendly and professional staff, particularly highlighting individual employees like Brittany and Russell for their exceptional service.
Food Quality
While some reviews noted delicious food and fresh ingredients, others reported issues with food quality, including incorrect orders and unsatisfactory preparation.
Service Speed
Customers experienced inconsistent service speed, with some reporting quick service while others faced long waits and order inaccuracies.
Cleanliness
The cleanliness of the restaurant was generally appreciated, but there were complaints about dirty restrooms and sticky floors.
Atmosphere
The atmosphere was described as welcoming and spacious, though some found the music too loud and the temperature uncomfortable.
MJ
Melissa O'Daine Johnson
1 day ago
4.0
Great service, And food will go again.
RM
Regina Martin
Feb 11, 2026
1.0
I paid almost $14 for a whole chicken salad and look at what they gave me! Horrible!
JL
Jirka Li
Feb 8, 2026
5.0
Soups and Bread: Famous for its French onion soup and broccoli cheddar served in a bread bowl.
Artisan Bread: Offers a variety of freshly baked breads daily, including sourdough, rye, and sandwich breads.
Atmosphere & Service: Suitable for quick lunches, work, or meeting friends in a cozy atmosphere.
Fresh Menu: Focuses on quick but healthy meals using high-quality ingredients.
When you visit, you can't miss the French Onion Soup (with Gruyère cheese), salads, and pastries like cinnamon bagels.
NN
Nicholas
Feb 6, 2026
1.0
The food is contaminated from the chemicals in receipt paper directly touching food.
Receipt paper has chemicals in it such as BPA and BPS. Panera’s extensive “No no list” specifically prohibits BPA so it’s surprising to find it touching the food.
TH
Tiffany Harrington
Jan 15, 2026
5.0
I’m a huge fan of the Panera Bread at 5611 S Miami Blvd in Durham—especially since I always go through the drive-thru! It’s super convenient for my busy days, whether I’m grabbing a quick breakfast on the way to work or picking up lunch without ever leaving my car. The drive-thru moves pretty smoothly (even if it can be a little busy at peak times), and the staff is always friendly and efficient.
What keeps me coming back week after week is Brittany—she’s absolutely my favorite employee! Even through the drive-thru window, she recognizes my voice (or my usual order), calls me by name, and makes me feel so special and welcomed. It’s that personal touch that turns a simple pickup into a highlight of my day. In a fast-paced world, having someone who remembers you really stands out!
And let’s not forget the Unlimited Sip Club—it’s a total lifesaver! I love being able to grab my favorite iced tea or coffee, and the unlimited refills every couple of hours make it such an incredible value. It pairs perfectly with my drive-thru routine.
Fresh food, speedy service, amazing people like Brittany, and awesome perks like Sip Club—this location gets 5/5 stars from me every time. If you’re in the area and love convenience with a side of warmth, this is your spot! 😊 Keep shining, team! 🚗☕
No, Panera Bread Durham does not accept reservations.
What are the opening hours for Panera Bread Durham?
Panera Bread Durham is open from 6:00 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 9:00 PM on Saturdays and Sundays.
Can I order delivery from Panera Bread Durham?
Yes, Panera Bread Durham offers delivery from 6:00 AM to 9:00 PM on weekdays and 7:00 AM to 9:00 PM on weekends.
How can I order food online from Panera Bread Durham?
You can order online using their website or the Panera Bread app available on the Apple App Store.
Does Panera Bread Durham offer drive-thru service?
Yes, Panera Bread Durham has a drive-thru service available for your convenience.
What type of meals does Panera Bread Durham serve?
Panera Bread Durham serves breakfast, brunch, lunch, and dinner, featuring soups, salads, sandwiches, and freshly baked breads.
What payment options are accepted at Panera Bread Durham?
Panera Bread Durham accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there any coffee shops near Panera Bread Durham?
Yes, there are several nearby coffee shops including another Panera Bread location and Carolina Glazed Donuts, offering additional options for coffee and snacks.
Where can I find office supplies near Panera Bread Durham?
Office Depot and its related services such as Office Depot Tech and Office Depot Print & Copy are near Panera Bread Durham, making it convenient to handle business or printing needs before or after your meal.
What are some nearby restaurants around Panera Bread Durham?
Nearby dining options include Burger King, Chipotle Mexican Grill, Firehouse Subs, Gusto, First Watch, and Moe's Southwest Grill for a variety of fast food and American and Mexican cuisines.
Brand Certified Facts from Panera Bread
Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: