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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.7
(684 reviews)

Business Details

5611 S Miami Blvd, Durham, NC
27703, United States
(919) 294-2990

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Durham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5611 S Miami Blvd, Durham, NC
27703, United States

Hours

Reviews

3.7
684 reviews
5 stars
323
4 stars
133
3 stars
61
2 stars
54
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, particularly highlighting individual employees like Brittany and Russell for their exceptional service.

Food Quality

While some reviews noted delicious food and fresh ingredients, others reported issues with food quality, including incorrect orders and unsatisfactory preparation.

Service Speed

Customers experienced inconsistent service speed, with some reporting quick service while others faced long waits and order inaccuracies.

Cleanliness

The cleanliness of the restaurant was generally appreciated, but there were complaints about dirty restrooms and sticky floors.

Atmosphere

The atmosphere was described as welcoming and spacious, though some found the music too loud and the temperature uncomfortable.
  • MJ
    Melissa O'Daine Johnson
    1 day ago
    4.0
    Great service, And food will go again.
  • RM
    Regina Martin
    Feb 11, 2026
    1.0
    I paid almost $14 for a whole chicken salad and look at what they gave me! Horrible!
  • JL
    Jirka Li
    Feb 8, 2026
    5.0
    Soups and Bread: Famous for its French onion soup and broccoli cheddar served in a bread bowl. Artisan Bread: Offers a variety of freshly baked breads daily, including sourdough, rye, and sandwich breads. Atmosphere & Service: Suitable for quick lunches, work, or meeting friends in a cozy atmosphere. Fresh Menu: Focuses on quick but healthy meals using high-quality ingredients. When you visit, you can't miss the French Onion Soup (with Gruyère cheese), salads, and pastries like cinnamon bagels.
  • NN
    Nicholas
    Feb 6, 2026
    1.0
    The food is contaminated from the chemicals in receipt paper directly touching food. Receipt paper has chemicals in it such as BPA and BPS. Panera’s extensive “No no list” specifically prohibits BPA so it’s surprising to find it touching the food.
  • TH
    Tiffany Harrington
    Jan 15, 2026
    5.0
    I’m a huge fan of the Panera Bread at 5611 S Miami Blvd in Durham—especially since I always go through the drive-thru! It’s super convenient for my busy days, whether I’m grabbing a quick breakfast on the way to work or picking up lunch without ever leaving my car. The drive-thru moves pretty smoothly (even if it can be a little busy at peak times), and the staff is always friendly and efficient. What keeps me coming back week after week is Brittany—she’s absolutely my favorite employee! Even through the drive-thru window, she recognizes my voice (or my usual order), calls me by name, and makes me feel so special and welcomed. It’s that personal touch that turns a simple pickup into a highlight of my day. In a fast-paced world, having someone who remembers you really stands out! And let’s not forget the Unlimited Sip Club—it’s a total lifesaver! I love being able to grab my favorite iced tea or coffee, and the unlimited refills every couple of hours make it such an incredible value. It pairs perfectly with my drive-thru routine. Fresh food, speedy service, amazing people like Brittany, and awesome perks like Sip Club—this location gets 5/5 stars from me every time. If you’re in the area and love convenience with a side of warmth, this is your spot! 😊 Keep shining, team! 🚗☕

Frequently Asked Questions About Panera Bread

Does Panera Bread Durham accept reservations?

No, Panera Bread Durham does not accept reservations.

What are the opening hours for Panera Bread Durham?

Panera Bread Durham is open from 6:00 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 9:00 PM on Saturdays and Sundays.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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