Panera Bread

4.0
642 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Durham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3301 Watkins Rd, Durham, NC
27707, United States

Hours

Reviews

4.0
642 reviews
5 stars
338
4 stars
132
3 stars
65
2 stars
41
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising specific items while others reported poor preparation and inconsistency.

Cleanliness

Numerous complaints about the cleanliness of the dining area and restrooms, with many customers noting dirty tables and floors.

Customer Service

Customer service experiences varied widely; some staff were friendly and accommodating, while others were reported as rude or unhelpful.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the vibe while others found it uncomfortable and uninviting.
  • KT
    Kimathi Thompson
    4 days ago
    4.0
    It's Panera...It's healthy food. The smoothies seem a bit small for the price. They have a descent rewards program as well!
  • JE
    joseph evans
    Nov 26, 2025
    5.0
    Food was great, my second time going to one.
  • MA
    Mike Airways
    Nov 21, 2025
    1.0
    Foods terrible, prices are high. I only went here cause i had a gift card. I would never spend my money at this place.
  • IJ
    Ivonne Jones
    Nov 3, 2025
    5.0
    The steak sandwich was delicious and the cashier was so polite and patient.
  • DJ
    Dan Jahn
    Oct 27, 2025
    3.0
    I got the cinnamon crunch bagel... It's not what it used to be - it was very puffy with a glaze of sugar on top. Really not very good.

Frequently Asked Questions About Panera Bread

Does Panera Bread Durhan accept reservations?

No, Panera Bread Durham does not accept reservations.

What are the operating hours for Panera Bread Durham?

Panera Bread Durham is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.