Panera Bread

4.0
651 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Durham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3301 Watkins Rd, Durham, NC
27707, United States

Hours

Reviews

4.0
651 reviews
5 stars
344
4 stars
134
3 stars
66
2 stars
41
1 star
66

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, sticky floors, and filthy bathrooms.

Food Quality

There were mixed reviews on food quality, with some customers praising specific items while others noted a decline in freshness and portion sizes.

Customer Service

Customer service experiences varied widely, with some staff being friendly and accommodating, while others were reported as rude or unhelpful.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to frustration and disappointment.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the vibe while others found it uncomfortable and uninviting.
  • MG
    Melissa Gilbert
    5 days ago
    5.0
    As always very good!
  • MM
    Mrs.B
    Dec 29, 2025
    5.0
    This was the first time I did a pick up order online! Omg it was so easy to do! It gives you a time to pick up. At my time I went through the drive thru and gave my last name order was given quick! I will be using that service again! I got the Chicken pesto dipper and OMG IT IS SOOOOOO GOOD TO ME!!!
  • GL
    Guest of Life
    Dec 21, 2025
    3.0
    Loved going here forever but just wanted to warn people about the bugs on the back wall near the self pour creamers :( thres ants and a spider yesterday. I thought i was seeing something but me and another customer just sat there and stared. Said something but hopefully it will get fixed but hasnt today either! just the spouts touching the wall where the bugs are are a little concerning
  • AB
    Adriana Barahona
    Dec 8, 2025
    4.0
    Food is not good as it used to be but I still like the panini and their coffe
  • KT
    Kimathi Thompson
    Dec 3, 2025
    4.0
    It's Panera...It's healthy food. The smoothies seem a bit small for the price. They have a descent rewards program as well!

Frequently Asked Questions About Panera Bread

Does Panera Bread Durhan accept reservations?

No, Panera Bread Durham does not accept reservations.

What are the operating hours for Panera Bread Durham?

Panera Bread Durham is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.