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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.7
(543 reviews)

Business Details

6702 Fayetteville Road, Durham, NC
27713, United States
(919) 544-8360

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Durham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
6702 Fayetteville Road, Durham, NC
27713, United States

Hours

Reviews

3.7
543 reviews
5 stars
246
4 stars
124
3 stars
48
2 stars
31
1 star
94
  • SS
    Stephanie Salgado
    Feb 24, 2026
    5.0
    Every time I come to this location (which is literally almost every day), I am met with great customer service from the moment I walk in the door. I love the fact that I have so many options to choose from, but not so many that it's overwhelming. If I have questions, they have the answers and if not, they find it for me to the best of their ability. My food is delicious, granted I have my faves that I get regularly. Any hiccups, they promptly correct and do it without attitude. Please be cognizant that this location is at the mall, therefore it is VERY VERY busy during certain times. I have seen many customers get very angry and treat the staff poorly. They are doing the best they can. Please show some kindness, patience, & understanding and if you are incapable of that, then it's probably not the best location for you to visit. And just a message for the staff there, I appreciate you, your hard work, and helping me to have a good meal when I can't or don't want to cook for myself and my family. ALL of those things mean A LOT, more than you know!!!
  • KM
    Kokeita Miller
    Feb 24, 2026
    3.0
    I ordered a meal while at the mall. It was to be ready at 4:05 pm and wasn't ready until 4:15 pm. The meal was delicious, but the staff was not warm and friendly like all other Panera Breads I have visited. They seemed overwhelmed. Praying for them. 🙏🏽
  • TB
    Tyler J. Bloom
    Feb 23, 2026
    5.0
    Excellent food, as always, perfect.Temperature well prepared ordered on the app.Picked it up when I got there was ready to go.
  • KA
    Kaka Allison
    Feb 20, 2026
    3.0
    The smoothie I had was good but the place felt so depressing and just off. It didn’t feel like the rest of the mall.
  • SS
    Samuel Smith
    Feb 10, 2026
    5.0
    I don't understand why this Panera is rated below 4 stars. The food is consistently good and the employees are friendly and helpful. This place gets busy during peak times, so Understand you may need to wait a little bit longer to receive your food.

Brand Certified Facts from Panera Bread

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Certified March 01, 2026Yext Knowledge Graph
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