Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Durham is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
637 reviews
5 stars
323
4 stars
151
3 stars
55
2 stars
38
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised friendly and helpful staff, others reported rude service and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed fresh and tasty meals, while others complained about poor preparation and incorrect orders.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting it was well-maintained, while others reported dirty tables and unsanitary conditions.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to frustration among customers.
Atmosphere
The atmosphere received mixed feedback, with some enjoying the ambiance for meetings or studying, while others found it noisy or uncomfortable.
- CACarol almanza1 day ago5.0As soon as I entered, one of the workers named Nancy was so welcoming and lovely. I noticed her interactions with many of the other customers. She is so kind and friendly, immediately makes the atmosphere feel so welcoming. Nancy’s customer is top tier I had to write a review about it
- LLLaura Steed LorinoDec 23, 20255.0Stopped into this location and Charlotte was at the register with fantastic customer service. She was friendly and helpful — made for a great Panera experience! Thanks Charlotte!!
- CRCharles RayburnNov 3, 20255.0Great place to go!
- SBScott BuckelNov 3, 20252.0Another failed rapid pick up ordering experience at this location. Not sure who manages lunch during the week but needs serious improvement.
- LPLarissa PriceNov 2, 20251.0Ordered 3 bagels and they took 15 mins to slice and toast them, and there was no line when I ordered. Can the Asiago bagels are tiny now!
Frequently Asked Questions About Panera Bread
Does Panera Bread Durham accept reservations?
No, Panera Bread Durham does not accept reservations.
What are the operating hours for Panera Bread Durham?
Panera Bread Durham is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread Durham offer delivery and pick-up services?
Yes, they offer delivery and pick-up services but do not have a drive-thru or curbside pickup.
What types of meals are served at Panera Bread Durham?
They serve breakfast, brunch, lunch, and dinner.
Can I order online or through a mobile app from Panera Bread Durham?
Yes, you can order online or via the Panera Bread app available for iOS.
What types of payment does Panera Bread Durham accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What kind of ambiance and attire is expected at Panera Bread Durham?
The atmosphere is warm and welcoming with a casual attire dress code.
Are there any nearby dining options close to Panera Bread Durham?
Yes, nearby dining options include Waffle House for breakfast and brunch, Juju Durham for Asian cuisine and tapas, and Burger Bach for burgers and gastropub fare.
What nearby places can I visit for coffee or bakery items in Durham?
You can visit Panera Bread itself for coffee and bakery items, and also check out Moge Tee for bubble tea and smoothies.
Are there any nearby wellness or fitness facilities around Panera Bread Durham?
Yes, nearby wellness and fitness options include Massage Envy for spa and skin care services, Pure Barre for barre classes, and Durham Cycles for bike rentals.