CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Durham is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers noted that the restaurant was clean and well-maintained, although some reported issues with dirty tables and unsanitary conditions.
Customer Service
Customer service experiences varied widely; while some praised friendly and helpful staff, others reported rude service and long wait times.
Food Quality
Feedback on food quality was mixed, with some enjoying the meals while others complained about small portions, incorrect orders, and food that was not fresh.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Atmosphere
The atmosphere received mixed reviews, with some appreciating the quiet and comfortable setting, while others found it unwelcoming or poorly managed.
CR
Charles Rayburn
Nov 3, 2025
5.0
Great place to go!
SB
Scott Buckel
Nov 3, 2025
2.0
Another failed rapid pick up ordering experience at this location. Not sure who manages lunch during the week but needs serious improvement.
LP
Larissa Price
Nov 2, 2025
1.0
Ordered 3 bagels and they took 15 mins to slice and toast them, and there was no line when I ordered. Can the Asiago bagels are tiny now!
No, Panera Bread Durham does not accept reservations.
What are the operating hours for Panera Bread Durham?
Panera Bread Durham is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread Durham offer delivery and pick-up services?
Yes, they offer delivery and pick-up services but do not have a drive-thru or curbside pickup.
What types of meals are served at Panera Bread Durham?
They serve breakfast, brunch, lunch, and dinner.
Can I order online or through a mobile app from Panera Bread Durham?
Yes, you can order online or via the Panera Bread app available for iOS.
What types of payment does Panera Bread Durham accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What kind of ambiance and attire is expected at Panera Bread Durham?
The atmosphere is warm and welcoming with a casual attire dress code.
Are there any nearby dining options close to Panera Bread Durham?
Yes, nearby dining options include Waffle House for breakfast and brunch, Juju Durham for Asian cuisine and tapas, and Burger Bach for burgers and gastropub fare.
What nearby places can I visit for coffee or bakery items in Durham?
You can visit Panera Bread itself for coffee and bakery items, and also check out Moge Tee for bubble tea and smoothies.
Are there any nearby wellness or fitness facilities around Panera Bread Durham?
Yes, nearby wellness and fitness options include Massage Envy for spa and skin care services, Pure Barre for barre classes, and Durham Cycles for bike rentals.