Panera Bread

4.0
633 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Durham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
737 Ninth st, Durham, NC
27705, United States

Hours

Reviews

4.0
633 reviews
5 stars
321
4 stars
150
3 stars
55
2 stars
38
1 star
69

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the restaurant was clean and well-maintained, although some reported issues with dirty tables and unsanitary conditions.

Customer Service

Customer service experiences varied widely; while some praised friendly and helpful staff, others reported rude service and long wait times.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others complained about small portions, incorrect orders, and food that was not fresh.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Atmosphere

The atmosphere received mixed reviews, with some appreciating the quiet and comfortable setting, while others found it unwelcoming or poorly managed.
  • CR
    Charles Rayburn
    Nov 3, 2025
    5.0
    Great place to go!
  • SB
    Scott Buckel
    Nov 3, 2025
    2.0
    Another failed rapid pick up ordering experience at this location. Not sure who manages lunch during the week but needs serious improvement.
  • LP
    Larissa Price
    Nov 2, 2025
    1.0
    Ordered 3 bagels and they took 15 mins to slice and toast them, and there was no line when I ordered. Can the Asiago bagels are tiny now!
  • FA
    Frank Auriemma
    Sep 28, 2025
    5.0
    Super clean andodern location!
  • HH
    Hannah Hannah
    Sep 27, 2025
    5.0
    Love the drink deal!

Frequently Asked Questions About Panera Bread

Does Panera Bread Durham accept reservations?

No, Panera Bread Durham does not accept reservations.

What are the operating hours for Panera Bread Durham?

Panera Bread Durham is open daily from 7:00 AM to 9:00 PM.