Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Durham off Ladle Drive and Watkins Road and across the street from the AT&T Store.
Many customers praised the food, particularly the steaks and appetizers, but there were several complaints about overcooked or poorly prepared dishes.
Service Issues
While some reviews highlighted excellent service, many customers reported slow service, mistakes with orders, and unprofessional behavior from staff.
Atmosphere and Cleanliness
The restaurant's atmosphere received mixed reviews, with some noting a pleasant dining experience while others pointed out cleanliness issues and a need for renovations.
Customer Experience
Several customers expressed disappointment with their overall experience, citing long wait times and issues with order accuracy, leading to a lack of consistency in service.
RM
Roxana MacMartin
1 day ago
5.0
Absolutely delicious food and very friendly and efficient staff
RB
Robert Burgess
3 days ago
1.0
The Hostess on Valentine's Day was COMPLETELY AND TOTALLY RUDE! So much so, we ended up going somewhere else! Would have really liked to be able to leave a food review!
LB
Lawanda Bell
Feb 14, 2026
1.0
Outback has definitely fallen off. The last two visits, October 25 and just recently, Friday the 13th I ordered the ribeye, medium rare. Both visits the steak was tough as leather, it wasn’t edible, well unless I chewed it until kingdom come. $36.00 for just the steak, just to throw it away and then to add insult to injury, I left a complaint on the website only for a computer generated response basically saying sorry for the waste of money but we will do better next time. I can’t wait until Outback meets the same fate as Red Lobster.
CF
Chris Fagan
Feb 13, 2026
2.0
Went here to celebrate my birthday on Wednesday night. Party of 6. Arrived at 5pm. Service was slow, and food subpar. Two of us got cold mashed potatoes, and the same with my lobster tails. Shrimp was missing from a steak order. Overbilled for an extra steak we didn't order. Whole experience took almost 2 hours. Way too long. Table next to us had to send back several steaks because they weren't cooked correctly. Won't be visiting again.
TK
Tarheel King
Jan 30, 2026
4.0
This was a great atmosphere to do lunch you got to have a bloomin' onion for the appetizer you cant turn it down. The meal that I have was the outback ribs with fries it is to die for I like you to visit there someday enjoy.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Durham?
Outback Steakhouse in Durham is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Does Outback Steakhouse offer happy hour, and when is it?
Yes, Outback Steakhouse offers happy hour daily from 4:00 PM to 6:00 PM.
What types of meal services are available at Outback Steakhouse?
They serve lunch, dinner, and have happy hour specials.
Can I order delivery or pickup from Outback Steakhouse?
What payment methods does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Is Outback Steakhouse suitable for families and does it have wheelchair accessible seating?
Yes, Outback Steakhouse welcomes families and offers wheelchair accessible seating and parking.
Where can I find gluten-free menu options at Outback Steakhouse?
Outback Steakhouse has a gluten-free menu which you can view online at their gluten-free nutrition page.
What nearby places can help me find Outback Steakhouse?
Outback Steakhouse is located across the street from the AT&T Store in Durham, which can be a helpful landmark when finding the restaurant.
Are there other dining options near Outback Steakhouse in Durham?
Yes, nearby dining options include Bob Evans, Kanki Japanese House of Steaks & Sushi, Applebee's, Blaze Pizza, and Five Guys, offering a variety of cuisines for different tastes.
What nearby services or attractions can I explore before or after dining at Outback Steakhouse?
Nearby you can visit Duke University College, shop at Ashley Furniture HomeStore or Havertys, or enjoy coffee at Namu Durham and Duck Donuts, making for great places to visit around your meal.
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