Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Durham off Ladle Drive and Watkins Road and across the street from the AT&T Store.
While many customers praised the food as delicious and well-cooked, there were several complaints about overcooked or tough steaks and inconsistent quality.
Service Issues
Customers frequently reported slow service, mistakes with orders, and unprofessional behavior from some staff members, although there were also positive mentions of friendly and attentive servers.
Cleanliness Concerns
Several reviews highlighted issues with cleanliness, including dirty glassware and unsanitary conditions in the restaurant.
Customer Experience
Mixed experiences were noted, with some customers having excellent visits while others faced significant issues that led to dissatisfaction.
KM
Katina Moore
Dec 31, 2025
5.0
I ordered a steak medium cooked, it was juicy and tender! 😋 I ordered for curbside pick up.
CH
Charles Hopkins
Dec 26, 2025
5.0
Almost always great. Refills sometimes slow, but staff is always friendly.
BM
Brian McCrae
Dec 23, 2025
2.0
Daughter ordered the Toowoomba & it came with the sauce in a bowl, granddaughter steak was tough and I ordered the sirloin & Alice chicken well done and it was extremely burned on one side. My 1st time at this location & last. My Birthday Dinner ruined ðŸ˜
JF
john ferrell
Dec 23, 2025
2.0
Went there for a family gathering , the food was ok and the service was good
NH
nancy hite
Dec 11, 2025
5.0
Taylor is the best bartender you guys have she does a wonderful job and remembers very well
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Durham?
Outback Steakhouse in Durham is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Does Outback Steakhouse offer happy hour, and when is it?
Yes, Outback Steakhouse offers happy hour daily from 4:00 PM to 6:00 PM.
What types of meal services are available at Outback Steakhouse?
They serve lunch, dinner, and have happy hour specials.
Can I order delivery or pickup from Outback Steakhouse?
What payment methods does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Is Outback Steakhouse suitable for families and does it have wheelchair accessible seating?
Yes, Outback Steakhouse welcomes families and offers wheelchair accessible seating and parking.
Where can I find gluten-free menu options at Outback Steakhouse?
Outback Steakhouse has a gluten-free menu which you can view online at their gluten-free nutrition page.
What nearby places can help me find Outback Steakhouse?
Outback Steakhouse is located across the street from the AT&T Store in Durham, which can be a helpful landmark when finding the restaurant.
Are there other dining options near Outback Steakhouse in Durham?
Yes, nearby dining options include Bob Evans, Kanki Japanese House of Steaks & Sushi, Applebee's, Blaze Pizza, and Five Guys, offering a variety of cuisines for different tastes.
What nearby services or attractions can I explore before or after dining at Outback Steakhouse?
Nearby you can visit Duke University College, shop at Ashley Furniture HomeStore or Havertys, or enjoy coffee at Namu Durham and Duck Donuts, making for great places to visit around your meal.