Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Durham.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
2,006 reviews
5 stars
1,012
4 stars
298
3 stars
177
2 stars
122
1 star
397
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or unhelpful staff, long wait times, and incorrect orders.
Product Availability
Many reviews highlighted frequent shortages of donuts, especially popular varieties, and instances of being out of stock during operating hours.
Cleanliness and Maintenance
Customers noted poor cleanliness in the store, including dirty tables and floors, as well as a lack of proper maintenance of the property.
Customer Experience
While some customers praised individual staff members for their friendliness, overall experiences were marred by negative interactions and a lack of welcoming atmosphere.
Quality of Food
Several reviews mentioned that the donuts were not fresh or hot, with some customers expressing disappointment in the quality compared to other locations.
- MPMildred PowellNov 15, 20253.0Mini donuts not fresh and they served me old cold coffee not fresh hot coffee.
- TTTylerNov 14, 20251.0I have been a huge Krispy Kreme fan my whole life and the wake forest location is good but literally everytime I try to order from this hillsborough rd location in Durham they never have the hot sign on, are always sold out of doughnuts no matter what time of day it is. I’ve made multiple reports and it usually gets resolved but Wednesday afternoon I placed an online order through the app and received a call from the store 10 minutes later while I was halfway there to pickup the order from a staff member telling me they were sold out and she would refund me with a major attitude and extremely rude then hung up on me and now it’s Friday and I still haven’t got my refund. Worst experience I’ve ever had and it’s normal for this location at this point.
- MCMisty CaroleNov 11, 20251.0Only one in Durham and they decide to close on VETERAN'S DAY!!! My fiance and I came here to get his free coffee & doughnut and they tell us they're closed BUT at the drive-thru windows a man is loading boxes and boxes of doughnuts into his trunk and it was slammed full!!! But they are turning everyone else away and the drive-thru was PACKED. Obviously they don't care about Veterans at this Krispy Kreme. Absolute BS!!!
- CCCharles Gillstrap (Chuck)Nov 11, 20251.0I am a US ARMY veteran. I rode the bus to get the donut and coffee that was offered and upon my arrival the doors were locked. The drive thru was the only option. Considering I rode the bus and do not have a vehicle to go thru the drive thru am I supposed to walk thru with the cars in 30 degree weather and wind blowing instead? Couldn't speak to staff and 800 number had to escalate with no resolution at this time.
- RFRyan FritzlerNov 8, 20252.0It was a let down with my kids. We got there on Saturday around 9:00 am. Sign wasn’t on, but they were making donuts, non stop. Got to the front of the line and asked for a fresh one. We were told that the ones in the case were fresh, just not hot. I asked if we could have the hot and fresh ones being made. We were told no. Bought the ones in the case. Definitely not fresh, very stale. Disappointing. Could have bought the boxed ones from our local grocery store.
Frequently Asked Questions About Krispy Kreme
What are the delivery hours for Krispy Kreme in Durham?
Delivery is available Monday through Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.
When can I use the drive-through service at Krispy Kreme?
The drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday until 11:00 PM.
What are the pickup hours for orders at Krispy Kreme Durham?
Pickup orders are accepted Monday through Thursday and Sunday from 6:00 AM to 9:45 PM, with extended hours on Friday and Saturday until 10:45 PM.
Where is Krispy Kreme located in Durham?
Krispy Kreme is located at 3536 Hillsborough Rd, Durham, NC 27705, USA.
What types of meals are served at Krispy Kreme Durham?
Krispy Kreme serves breakfast and brunch meals.
What payment options are accepted at Krispy Kreme Durham?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Krispy Kreme Durham have a dress code?
The dress code is casual, making it a comfortable place to visit any time.
What nearby fast food restaurants can I visit before or after Krispy Kreme?
Nearby fast food options include Burger King, Zaxby's, Wendy's, Bojangles', McDonald's, KFC, and Taco Bell, providing a variety of dining choices.
Are there any nearby services I can access along with Krispy Kreme?
Yes, you can find Autorific Car Wash, UPS Access Point location, and several automotive and repair shops nearby for convenience.
What nearby attractions in Durham can I enjoy around Krispy Kreme?
You can visit Triangle Circus Arts to enjoy circus and gymnastics activities or check out Central Church of Christ nearby for community and worship.