Brand Certified
Krispy Kreme
3.7(2040 reviews)
Certified by Krispy Kreme • Feb 22, 2026
Business Details
3536 Hillsborough Rd, Durham, NC
27705, United States
Certified by Krispy Kreme • Feb 22, 2026
(919) 309-7730
Certified by Krispy Kreme • Feb 22, 2026
https://site.krispykreme.com/nc/durham/3536-hillsborough-rd
Certified by Krispy Kreme • Feb 22, 2026
About
Certified by Krispy Kreme • Feb 22, 2026
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Durham.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Krispy Kreme • Feb 22, 2026
Hours
Certified by Krispy Kreme • Feb 22, 2026
Reviews
3.7
2,040 reviews
5 stars
1,024
4 stars
303
3 stars
177
2 stars
126
1 star
410
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and poor customer service experiences.
Product Availability
Many reviews highlighted frequent shortages of donuts, especially popular varieties, leading to customer dissatisfaction.
Quality Concerns
Customers expressed disappointment with stale or cold donuts, and inconsistent quality compared to other locations.
Store Management
Several reviews pointed out poor management practices, including inconsistent hours, lack of signage, and unclean conditions.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed the donuts when available.
- TGTaylor Given4 days ago2.0The donuts are great when they’re not out of stock. Multiple times I’ve tried to go here during their operating hours and they’re closed. No signs on the door or any notice. Just closed. This is a disappointing location. Poorly run.
- MMMario105 days ago1.0Bad service, they treat customers very badly. I went today, Saturday, February 21, 2026, at 9:04 PM and they told me it was closed. I searched on Google, and Google says it closes at 11. Bad service, they treat customers very badly.
- NDNathan davis5 days ago2.0If you would like to get cold donuts even with the hot and ready sign being on then come here also every time I have been here the inside part of the store is closed. Also I tried to order a lemonade frozen and then she said they couldn't make it and then later in the order I asked for the strawberry one and they could make that just fine. Also the customer service was not good they kept rushing and didn't seem to care all that much. Do not come to this location!
- DFDean FoxFeb 15, 20261.0I placed an online order but arrived to find the doors locked -- drive in only. "We're short staffed" was the predictable explanation when I finally got through the ridiculous line and got my donuts -- an hour after they were supposed to be ready! I won't return to this location.
- TFTrevia ForbesFeb 11, 20261.0I love Krispy Kreme but coming to this specific location there's always something going on. In the past 5 months I've been here 7 different times and only twice was able to be served. Their machines down, drive thru closed and blocked off with wood, both doors locked but there's no sign saying its closed. This is ridiculous! Id rather drive to the one that's 30 mins away than to go here. I will no longer be coming to this location.
Frequently Asked Questions About Krispy Kreme
What are the delivery hours for Krispy Kreme in Durham?
Delivery is available Monday through Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.
When can I use the drive-through service at Krispy Kreme?
The drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday until 11:00 PM.
What are the pickup hours for orders at Krispy Kreme Durham?
Pickup orders are accepted Monday through Thursday and Sunday from 6:00 AM to 9:45 PM, with extended hours on Friday and Saturday until 10:45 PM.
Where is Krispy Kreme located in Durham?
Krispy Kreme is located at 3536 Hillsborough Rd, Durham, NC 27705, USA.
What types of meals are served at Krispy Kreme Durham?
Krispy Kreme serves breakfast and brunch meals.
What payment options are accepted at Krispy Kreme Durham?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Krispy Kreme Durham have a dress code?
The dress code is casual, making it a comfortable place to visit any time.
What nearby fast food restaurants can I visit before or after Krispy Kreme?
Nearby fast food options include Burger King, Zaxby's, Wendy's, Bojangles', McDonald's, KFC, and Taco Bell, providing a variety of dining choices.
Are there any nearby services I can access along with Krispy Kreme?
Yes, you can find Autorific Car Wash, UPS Access Point location, and several automotive and repair shops nearby for convenience.
What nearby attractions in Durham can I enjoy around Krispy Kreme?
You can visit Triangle Circus Arts to enjoy circus and gymnastics activities or check out Central Church of Christ nearby for community and worship.
Brand Certified Facts from Krispy Kreme
Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website