Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Durham.
Customers frequently reported that many popular donut varieties were unavailable, often leading to disappointment.
Customer Service
Service quality varied significantly; while some staff were praised for their friendliness, many reviews highlighted rude or unhelpful behavior.
Store Management
The location was criticized for poor management, including inconsistent hours, cleanliness issues, and frequent stock shortages.
Quality of Food
While some customers enjoyed the donuts, many complained about them being cold or not fresh, impacting overall satisfaction.
NF
Natasha Fields
2 days ago
1.0
The worse experience I’ve had in my life. I pulled to the drive through around 3:30pm and the guy on the speaker was very rude from the beginning. I asked for a dozen glazed and when I tried to continue order he told me HOLD ON LET ME BOX THE GLAZED DONUTS VERY RUDE. Then when ordering the rest of my order which was a half of dozen of chocolate donuts, he just kept rushing me to the point I become confused because I didn't understand where the attitude was coming from. When i approached the window I asked if I could turn my half a dozen into a dozen and he said no because you already order and he wasn’t adding anything . I then begin to tell him because I was being rush on the intercom I didn’t know I needed more. He then said I’m not selling you nothing. I asked if he was the owner, he thru the box of donuts on the shelve and slammed the window which was already boarded up. I was so confused on why he was so mad and rude to folks. This is crazy business and he will loose this franchise so much money.
NN
Neil Kage (NN24)
Jan 5, 2026
4.0
Mixed energy in the store. But the staff members that helped us was two awesome young ladies.
DM
Doug McBroom
Jan 3, 2026
1.0
Its 0745 Saturday morning . ALL EXTERIOR DOORS ARE LOCKED and store employees are visible inside. . Store is supposed to open at 0600. Employees JUST IGNORRING customers wanting to get i .
MS
Milton Saunders
Dec 13, 2025
2.0
12/13/2025 At 6:45 pm, my wife and I stopped by to pick up some doughnuts and my wife ordered ——everything that she ordered they were out of, but we finally got a dozen of assorted and my wife ordered the dozen of glazed that they were advertising for 9.95.
We pulled on up to the window and the man told us it would be 38 dollars and some change and we asked why and he told us we had to mention the 9.95 glazed dozen to get it for the 9.95 price.
Well, she did mention it when she ordered it!
The man at the window was rude. We complained and he just looked away and did not respond.
IW
Ivan Williams
Dec 10, 2025
1.0
Always sold out of the main menu items. Never good attitude when asking how long before new donuts are made. Despite coming before 10a or after 1p there is always significant amount of items unavailable. Probably the worst version of this place I have been to.