Jimmy John's

3.8
416 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5410 Page Rd, Durham, NC
27703, United States

Hours

Reviews

3.8
416 reviews
5 stars
185
4 stars
108
3 stars
32
2 stars
19
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing ingredients and wrong sandwich types.

Delivery Speed

Many reviews highlighted slow delivery times, contradicting the 'freaky fast' promise, with some orders taking over an hour.

Food Quality

While some customers enjoyed the food and freshness, others complained about insufficient ingredients and poorly made sandwiches.

Cleanliness

The location was generally reported as clean, contributing positively to the dining experience.
  • CM
    Catherine Fulton, MBA MHA
    Jan 3, 2026
    5.0
    Always was a good place to eat with tasty, healthy choices.
  • WC
    William Claytor
    Nov 21, 2025
    5.0
    Always good. Go Jimmy!
  • TK
    The Kontrar
    Nov 5, 2025
    3.0
    I don’t remember ordering lite meat!!
  • ES
    Elizabeth Shelton
    Oct 17, 2025
    5.0
    Jimmy John's is the shiznit i got the number 10 with all freebies 💯
  • AC
    Andrew Campo
    Oct 1, 2025
    5.0
    Great service from Kyonia and Steven!