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Jimmy John's

3.8
(419 reviews)
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Business Details

5410 Page Rd, Durham, NC
27703, United States
(919) 941-7827
https://locations.jimmyjohns.com/nc/durham/sandwiches-991.html

About

Sandwich Restaurant

Location

Jimmy John's
5410 Page Rd, Durham, NC
27703, United States

Hours

Reviews

3.8
419 reviews
5 stars
187
4 stars
108
3 stars
32
2 stars
19
1 star
73

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing ingredients and wrong items.

Customer Service

Mixed feedback on staff friendliness; some customers experienced rude service while others praised helpful and accommodating staff.

Delivery Speed

Many reviews highlighted slow delivery times, with several customers expressing frustration over late orders.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in portion sizes and ingredient quality.

Cleanliness

Several customers appreciated the cleanliness of the location, contributing positively to their overall experience.
  • LR
    Laura Reyes
    3 days ago
    5.0
    David and his team are the best! This JJ location is professional, clean, best customer service! Thank you David and team for being so awesome! I appreciate you all more than you will ever know!
  • LL
    Letskeepitfair
    Jan 24, 2026
    1.0
    The food i order with door dash is always wrong or i have arm hair in my food. I never receive napkins even though it's in the notes, which is door dash not doing their job, but why wouldn't they add them knowing people are usually on a break. Never again...
  • CM
    Catherine Fulton, MBA MHA
    Jan 3, 2026
    5.0
    Always was a good place to eat with tasty, healthy choices.
  • WC
    William Claytor
    Nov 21, 2025
    5.0
    Always good. Go Jimmy!
  • TK
    The Kontrar
    Nov 5, 2025
    3.0
    I don’t remember ordering lite meat!!
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Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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