Five Guys

4.3
309 reviews
The crew at the Five Guys at 3718 N. Roxboro St., Suite 300, in Durham, North Carolina, pose for a photograph before the store's grand opening.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3718 N. Roxboro St. in Durham is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3718 N. Roxboro St., Durham, NC
27704, United States

Hours

Reviews

4.3
309 reviews
5 stars
190
4 stars
62
3 stars
28
2 stars
18
1 star
11

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they were delicious and fresh, although some reported issues with food being precooked or not fresh.

Service Experience

While many reviews highlighted friendly and efficient service, there were complaints about rude staff and inconsistent order accuracy.

Cleanliness

The restaurant was often described as clean and well-maintained, although there were isolated reports of unsanitary conditions.

Pricing

Several customers felt the prices were too high for the portion sizes and overall value, leading to mixed feelings about returning.

Overall Satisfaction

Despite some negative experiences, many customers expressed a strong preference for Five Guys, citing it as a favorite for burgers and fries.
  • NM
    Nichole M.
    Nov 9, 2025
    5.0
    Food was fresh, service was quick and friendly and this location was very clean...what more could you ask for? 5 stars
  • SW
    Steve Wysocki
    Nov 8, 2025
    5.0
    Fantastic!! Shocked at $18 for a meal
  • TG
    Tatyana Gregory
    Nov 8, 2025
    5.0
    Fantastic service! Restaurant is always clean, staff is friendly and professional!! By far the best and most consistent Five Guys I’ve ever been to!!
  • JJ
    JJ
    Nov 7, 2025
    1.0
    Overrated. Worst hamburger ever!
  • KD
    Kevin Davis
    Nov 5, 2025
    4.0
    That Patty Melt Is On Another Level #Delisious

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.