Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Durham, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
636 reviews
5 stars
267
4 stars
106
3 stars
62
2 stars
41
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative attitudes.
Order Accuracy
A significant number of customers reported issues with incorrect orders, both in-store and through mobile app orders, leading to dissatisfaction.
Cleanliness and Atmosphere
While some customers noted cleanliness and a pleasant atmosphere, others described the environment as impersonal and unwelcoming.
Product Availability
Several reviews mentioned a lack of available products, particularly donuts, during operating hours, which frustrated customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and excellent service, indicating that experiences can vary.
- KPKaren Plummer3 days ago3.0Maybe people are tired,not friendly service.I came by wen the donuts were low or gone.
- APAvi Patel3 days ago2.0Coffee was great but the wake up wraps are consistently inconsistent and are sometimes inedible.
- MBMonique BrownNov 8, 20255.0Totally prepared to have my feelings hurt ,I came searching. For the viral Wicked Mucnchin Tin. To my surprise. Durham Dunkin donuts came thur. They had it. YAY! Thank u
- FFfettNov 3, 20251.04:35 PM 11/3/25. Weird dude at drive thru window made weird comments to my girlfriend and gave away free product??
- CJCarson JenkinsOct 19, 20251.0Rude asfffff, I know it’s early in the morning but you work at a coffee shop!!!! Be nicer to people! Before I call HR!!!!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Durham, NC?
Dunkin' in Durham, NC is open daily from 6:00 AM to 8:00 PM, with a slight variation on Wednesdays opening at 6:30 AM.
Does Dunkin' in Durham offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services at this location.
What special holiday drinks are available at Dunkin' this season?
During the holiday season, Dunkin' features a Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of food and drinks are specialties at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Does Dunkin' in Durham have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
What forms of payment are accepted at Dunkin'?
Dunkin' accepts credit and debit card payments at this location.
Where is Dunkin' located in Durham, NC?
Dunkin' is located at 1125 W NC Hwy 54, Suite 504, Durham, NC 27707, USA.
What popular nearby places can I visit before or after Dunkin'?
Nearby you can visit Nothing Bundt Cakes for desserts, The Little Gym for family activities, and Neo Japan for sushi and Asian cuisine, offering a variety of options to complement your Dunkin' visit.
How can the nearby transit and amenities enhance my visit to Dunkin'?
Within the vicinity, you can find gas stations like Circle K and Kangaroo Express, as well as financial services like Fifth Third Bank and ATMs, making it convenient to combine errands with your Dunkin' stop.