Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Durham, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
641 reviews
5 stars
270
4 stars
105
3 stars
63
2 stars
41
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of attentiveness.
Order Accuracy
Many customers reported frequent issues with incorrect orders, particularly with mobile orders, leading to dissatisfaction.
Cleanliness and Atmosphere
While some customers noted cleanliness, others reported unsanitary conditions and a lack of a welcoming atmosphere.
Product Availability
Several reviews mentioned that the store often runs out of popular items, including donuts and specific drink options, leading to disappointment.
Management and Staffing
Feedback indicated issues with management and staffing, including being short-staffed and unresponsive to customer needs.
- CSCTRL ALT SUNEKU1 day ago1.0Went inside for two drinks and loaded hash browns. Drinks came out fast, food took forever. Instead of apologizing for the wait, the employee complained about how my husband took the bag. Maybe focus less on attitude and more on speed and professionalism. Do better.
- CCChristina Choy1 day ago3.0Music was blasting so loud inside you had to raise your voice to order. I don't know how people tolerated the environment trying to eat in. It seems this is a tactic to get people out of the building as fast as possible. I was trying to have a quick treat with my kids. Unfortunate.
- SSSarah Straup5 days ago5.0The staff is amazing- all of them are so hardworking, kind, and positive every time I pull up. Truly never had a bad experience at this location !
- JJJeremyDec 27, 20251.0Awful service, waited 30 mins for 2 sandwiches and 10 munchkins. One customer walked out because she stood there and no one took her order. Store smells bad too. Not sure what kind of operation this is. Needs new management.
- APAvi PatelNov 21, 20252.0Coffee was great but the wake up wraps are consistently inconsistent and are sometimes inedible.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Durham, NC?
Dunkin' in Durham, NC is open daily from 6:00 AM to 8:00 PM, with a slight variation on Wednesdays opening at 6:30 AM.
Does Dunkin' in Durham offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services at this location.
What special holiday drinks are available at Dunkin' this season?
During the holiday season, Dunkin' features a Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of food and drinks are specialties at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Does Dunkin' in Durham have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
What forms of payment are accepted at Dunkin'?
Dunkin' accepts credit and debit card payments at this location.
Where is Dunkin' located in Durham, NC?
Dunkin' is located at 1125 W NC Hwy 54, Suite 504, Durham, NC 27707, USA.
What popular nearby places can I visit before or after Dunkin'?
Nearby you can visit Nothing Bundt Cakes for desserts, The Little Gym for family activities, and Neo Japan for sushi and Asian cuisine, offering a variety of options to complement your Dunkin' visit.
How can the nearby transit and amenities enhance my visit to Dunkin'?
Within the vicinity, you can find gas stations like Circle K and Kangaroo Express, as well as financial services like Fifth Third Bank and ATMs, making it convenient to combine errands with your Dunkin' stop.