Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Durham, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
656 reviews
5 stars
297
4 stars
133
3 stars
67
2 stars
47
1 star
112
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is highly variable, with many reports of rude or inattentive staff, particularly in the drive-thru.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong drinks.
Cleanliness
The cleanliness of the location is frequently criticized, with reports of dirty bathrooms and a generally unkempt environment.
Product Quality
While some customers enjoy the coffee and donuts, there are complaints about stale or poorly made items, as well as inconsistent drink quality.
Staff Attitude
Staff attitude varies widely, with some customers praising friendly service while others report rudeness and impatience.
- MDMaria Alicia Davis5 days ago5.0Quick service and delicious doughnuts.
- KTKathy ToppNov 13, 20255.0I realize this is a very busy drive through location but today they kept the line moving well. Staff were friendly. Thank you for starting my day in a positive way!
- BBBlank BlankNov 6, 20251.0When I say that the manager have no respect for the customer there! The lady in the front with the blue shirt on, I think she may be the manager. The heavy set light skin lady. She is rude and do not have no customer service. She act like she don’t wanna be there to work. She need to learn how to be more polite and respectful. I wish I knew her name! She was so unprofessional!
- RORem OrtegaOct 30, 20251.0i know to never come here in the afternoons, theres a couple here that always takes forever and are very difficult to understand in the speaker. management needs to do better with who they hire or train better. ive had to many bad experiences and now i know better than to come to this dunkin
- KKKattOct 23, 20251.0Online order tool 40 minutes and wasn’t even correct
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 3459 Hillsborough Rd, Durham, NC?
Dunkin' in Durham is open from 5:30 AM to 8:00 PM Monday through Thursday, 6:00 AM to 8:00 PM on Friday, and 6:00 AM to 8:00 PM on weekends.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location provides both delivery and curbside pickup services.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a quick grab-and-go experience.
What special holiday drinks are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, along with the new Berry Sangria Refresher.
What types of food and beverages are served at this Dunkin' location?
This Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, and tea, suitable for breakfast, lunch, brunch, and dinner with options for vegetarians.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' has a drive-thru available for customer convenience.
What payment methods are accepted at Dunkin' in Durham, NC?
Dunkin' accepts both credit and debit cards for payment.
Which nearby coffee shops can I visit near Dunkin' at Hillsborough Rd?
Near Dunkin' at 3459 Hillsborough Rd, you can find Starbucks coffee shops offering additional coffee and drink options.
Are there any nearby hotels or motels for visitors visiting Dunkin'?
Yes, nearby accommodations include Motel 6 Durham-NC and Budgetel Inn and Suites, making it convenient for guests to enjoy Dunkin' during their stay.
Where can I find fuel and convenience stores near Dunkin'?
Close to Dunkin', you can find Harris Teeter Fuel Center and Exxon gas stations, as well as Refuel convenience store for your automotive and quick shopping needs.