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Dunkin'

3.7
(446 reviews)

Business Details

2608 Erwin Rd, Durham, NC
27705, United States
(919) 309-0000
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Durham, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2608 Erwin Rd, Durham, NC
27705, United States

Hours

Reviews

3.7
446 reviews
5 stars
217
4 stars
75
3 stars
37
2 stars
29
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and incorrect orders, leading to a negative overall experience.

Staff Attitude

There were numerous complaints about staff being unprofessional, condescending, and dismissive towards customers.

Food and Drink Quality

Several reviews mentioned issues with food and drink quality, including incorrect orders, cold items, and poor taste.

Positive Experiences

Despite the negative feedback, some customers highlighted positive experiences with friendly staff and good service.
  • JJ
    Joe
    Feb 11, 2026
    1.0
    It says it opens at 5:30 AM but I went at 5:45 AM so wasted my journey to get there
  • SR
    Selena Rodriguez
    Jan 17, 2026
    5.0
    I absolutely love the drive-thru here they're always kind and a tentative everyone that has ever attended to me getting my breakfast meal deal has been wonderful my coffee is great and I miss a croissant that's my favorite
  • VR
    Victoria Rey
    Jan 15, 2026
    5.0
    The women there always make amazing coffee!
  • KT
    Kathy Topp
    Nov 13, 2025
    5.0
    Got great service today. The coffee was delicious and the staff fabulous 👌. Thank you!
  • JC
    Jim Coover
    Oct 30, 2025
    1.0
    This location has gone downhill, the staff is very unprofessional. Very bad hygiene with the staff, pants hanging off their bodies. Handling food with no gloves, kid wiped his nose with his hand then grabbed customers cup with his fingers inside the cup. Very rude . Only person that’s works there who is always professional is the older Mexican lady. Owner needs to get a grip on his staff, poor management.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 2608 Erwin Rd, Durham, NC?

Dunkin' is open Monday to Friday from 6:00 AM to 7:00 PM, and on Saturday and Sunday from 7:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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