Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Durham, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
442 reviews
5 stars
214
4 stars
75
3 stars
37
2 stars
29
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders and items missing from their requests.
Staff Attitude
While some staff were praised for their friendliness, a significant number of reviews mentioned condescending or dismissive behavior from employees.
Cleanliness and Hygiene
Several reviews pointed out unsanitary conditions and poor hygiene practices among staff.
Product Quality
Customers expressed dissatisfaction with the quality of food and drinks, noting issues like cold items and incorrect preparation.
- KTKathy ToppNov 13, 20255.0Got great service today. The coffee was delicious and the staff fabulous 👌. Thank you!
- JKJoseph KonstanzerNov 1, 20251.0Need to fire their staff and start over.
- JCJim CooverOct 30, 20251.0This location has gone downhill, the staff is very unprofessional. Very bad hygiene with the staff, pants hanging off their bodies. Handling food with no gloves, kid wiped his nose with his hand then grabbed customers cup with his fingers inside the cup. Very rude . Only person that’s works there who is always professional is the older Mexican lady. Owner needs to get a grip on his staff, poor management.
- NNneloOct 23, 20251.0Drink was cold and sticky. Sandwich was cold and incorrect. Bad service as it takes a while to just get the incorrect order. Do better!
- TTTayOct 21, 20254.0Usually limited options if you go after 11am but good service
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 2608 Erwin Rd, Durham, NC?
Dunkin' is open Monday to Friday from 6:00 AM to 7:00 PM, and on Saturday and Sunday from 7:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers both delivery and curbside pickup services for your convenience.
What new holiday drinks are available at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher for festive flavors.
What types of meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch to satisfy a variety of cravings throughout the day.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab-and-go experience.
Does this Dunkin' have a drive-thru and Wi-Fi?
Yes, this Dunkin' location features a drive-thru service and offers free Wi-Fi for customers.
What are some nearby dining options around Dunkin' at 2608 Erwin Rd?
Nearby dining options include Noodles & Company serving Asian fare, Baskin-Robbins for ice cream, Chipotle Mexican Grill for Tex-Mex, and Enzo's Pizza for Italian cuisine, offering variety before or after your Dunkin' visit.
Are there any nearby medical or wellness centers close to this Dunkin' location?
Yes, nearby are Duke Health hospital, Duke Children's Evaluation Center, Duke Family Studies Program and Clinic, and Duke ADHD Clinic for various healthcare services.
Where can I find nearby services like shipping and printing near Dunkin'?
The UPS Store and The UPS Store 5945 offer freight, cargo, and printing services near this Dunkin' location for your shipping needs.
What kind of food specialties does this Dunkin' offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea to satisfy a range of tastes.