Domino's Pizza

3.5
438 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Durham? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1209 West Main Street .

Location

Domino's Pizza
1209 West Main Street, Durham, NC
27701, United States

Hours

Reviews

3.5
438 reviews
5 stars
213
4 stars
60
3 stars
28
2 stars
21
1 star
116

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the pizza for being delicious and fresh, there were several complaints about undercooked food and poor quality.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders arriving cold or not at all, causing frustration.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including reports of cockroaches and leaks affecting food safety.

Mixed Experiences

Some customers reported excellent service and food, while others had very negative experiences, indicating inconsistency in service quality.
  • TS
    Tyler Suttles
    Nov 10, 2025
    1.0
    horrible manager. With a disgusting attitude. I presented multiple issues about my wings and my order as it was placed incorrectly and instead of coming to a resolution, he decided to be combative, aggressive, and hostile. I really don’t appreciate the energy that was served from this “supposed” to be fine establishment. Never was given energy that way from a supposed “manager.”
  • LA
    Latanja Arrington
    Oct 27, 2025
    5.0
    The best domino's pizza to me every time I ordered the pizza it is very delicious.It's just the delivery that just messes up everything for me .But the pizza is so good
  • MT
    Michael Tucker
    Oct 25, 2025
    1.0
    Order a pizza at 7:05pm here it is 8:44 pm and no pizza..no one answered the phone .and the Indian dude on the call center had a attitude..I refuse to talk to a person I can't understand when I'm ordering my food.....I always tip half my bill.. but I wouldn't order from the one in Durham on main Street...
  • LL
    Lin
    Oct 19, 2025
    5.0
    The service was good. The pizza was ready when I got there and it was hot and delicious.
  • AD
    April Dukes
    Sep 16, 2025
    1.0
    The pizza literally smelled and tasted like they got it out of the dumpster. I gave it to my neighbor who also said it the same. After being on hold for a manager I told him I wanted a refund for the pizza and they might want to check what’s going on with their food- he responded “there’s nothing wrong with our food”, “have a good day”, and hung up on me. Wow. Worst response ever. Do not order here, because they clearly do not care about their customers and you have no idea what’s in that pizza.

Frequently Asked Questions About Domino's Pizza

What types of pizza crusts does Domino's Pizza in Durham offer?

Domino's Pizza in Durham offers New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas.

What are the delivery and takeout hours for Domino's Pizza at 1209 West Main Street in Durham?

Delivery and takeout are available from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.