Business Details
About
Mexican Restaurant
Chipotle Durham Ellis is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.9
354 reviews
5 stars
116
4 stars
46
3 stars
16
2 stars
38
1 star
138
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including salty dishes, undercooked rice, and expired ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, noting dirty tables and unsanitary food handling practices.
Portion Sizes
Customers frequently mentioned inconsistent and shrinking portion sizes, leading to dissatisfaction with value for money.
Staff Attitude
There were multiple complaints about staff attitudes, with some employees being described as disinterested or rude.
- AGAmy Graham6 days ago1.0The manager April is terrible and uneducated. She charge customers the price she wants to even when you show her the correct information online. Who made her a manager?
- JAJaee Alston6 days ago1.0The assistant General Manager APRIL is disrespectful, rude to customers, not knowledgeable of the menu & prices, tried to over charge me for items I didn’t have. She needs to be fired for trying to scam customers.
- CPC PDec 21, 20252.0Not staffed well enough to handle the promotions they've been putting on. Ive read other peoples reviews here and it seems this place doesnt really care about making and selling food. I left and went somewhere else.
- HRHonest ReviewsDec 19, 20251.0The white male manager with the shoulder length brown hair is always yelling at his employees and being passive aggressive, absolutely killing the ambiance. The portion sizes at this location are pitiful and they are always out of something major. In the evenings, the only protein they have left is chicken. Many of the employees (not all) are halfway competent and not well trained. The food is rarely well cooked or seasoned. You're better off going to the one on Page Rd.
- AAArielleDec 14, 20251.0I visited this establishment today and was very concerned about the food safety practices. One employee was preparing food and handling cash without changing gloves. Those same gloves were then used to touch food items directly, including cheese and lettuce, without utensils. In addition, the overall cleanliness of the establishment appeared poor. These practices pose a serious health risk and suggest a lack of proper supervision or training. I left without making a purchase due to these concerns. I hope this issue is addressed promptly to ensure customer safety.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Durham Ellis serve?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 1034 Yunus Rd, Durham?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Durham?
It is located at 1034 Yunus Rd, Durham, NC 27703, USA.
How can I contact Chipotle Mexican Grill in Durham Ellis by phone or email?
You can call them at +1 984-312-7633 or email at NC.4016.DurhamEllis@chipotle.com.
Does Chipotle Mexican Grill offer online ordering options?
Yes, you can order online through Chipotle's official site at https://order.chipotle.com/ or via the Chipotle app linked to your location.
What is Chipotle's commitment to food quality?
Chipotle serves food made with 53 real ingredients prioritizing responsibly sourced, humane, and sustainable practices, without artificial colors, flavors, or preservatives.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there any pharmacies near Chipotle Mexican Grill at Ellis Crossing?
Yes, Publix Pharmacy at the Marketplace at Ellis Crossing is nearby, which customers can visit for health and wellness needs before or after dining.
What nearby dining options are available near Chipotle Mexican Grill in Durham Ellis?
Nearby you can find ZENSHI Handcrafted Sushi for a sushi experience and Its a Southern Thing for breakfast and brunch, ideal for exploring various cuisines in the area.
Are there convenient services like gas stations or ATMs near Chipotle Mexican Grill?
Yes, Sheetz gas station and several ATMs including Presto! ATM and PNC ATM are close by, making it convenient for customers to fuel up or withdraw cash while visiting Chipotle.