Business Details
About
Mexican Restaurant
Chipotle Duke Medical is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,050 reviews
5 stars
471
4 stars
229
3 stars
105
2 stars
58
1 star
187
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food freshness, including undercooked and stale items, leading to complaints of food poisoning and overall dissatisfaction.
Customer Service
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of attention to customer needs.
Cleanliness
Several customers noted that the restaurant was dirty, with overflowing trash cans and unclean dining areas, contributing to a negative dining experience.
Portion Sizes
Customers frequently mentioned small portion sizes, feeling that they were not receiving adequate value for their money.
- SXShwanme XxxxDec 30, 20252.0Food was Not fresh. I threw my bowl away!
- ALAshlynn LeeDec 20, 20251.0Just came in for the BOGO deal if you wear a sweater just for the cashiers to hassle me about it not being “extra”. They made both bowls and I ended up just walking out after being told they’d just throw the other bowl in the trash. Poor customer service here typically. Plus the tables are always messy. And the rice is hard. Would not recommended this one.
- ODOlivia DavisDec 20, 20251.0If I could leave 0 stars I would. Food is never cooked right and staff is mid
- JRJoseph RahimovDec 16, 20251.0Usually, I do not post negative reviews, but I feel the need to share this experience. I was genuinely surprised by the way the food was served. Normally, when you order food, you receive a standard scoop of each item, which is completely fine. If you want extra, you pay for it. I understand that. However, in this case, the employee did not even give me a full scoop. He gave me half a scoop and left the other half still in the spoon. When I asked why the portion was so small, I was told that they are not allowed to give a normal scoop, not two scoops, not even one full scoop, just a reduced amount. As a result, my bowl was almost flat. I am not someone who eats a lot, and I am fairly lightweight, but even for me, the portion size was shockingly small. On top of that, the chicken was burned.
- KMKateryna MoralesDec 10, 20255.0Delicious food! My husband and I like their burritos. Their are so good, warm, I especially like the chewy wrap and their asado meat. I like that everything is made fresh.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on 2608 Erwin Rd serve?
Chipotle offers customizable Mexican fast-casual meals such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill at Duke Medical?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill at Duke Medical?
You can place orders online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available in the Apple App Store.
Are there any special dietary or ingredient standards at this Chipotle location?
Yes, Chipotle follows 'Food with Integrity' principles by using only 53 real ingredients without artificial colors, flavors, or preservatives, focusing on sustainable and humane sourcing.
How can I contact Chipotle Mexican Grill at Duke Medical?
You can reach them by phone at +1 919-309-2901 or email at nc.0994.dukemedical@chipotle.com.
Is Chipotle Mexican Grill at Duke Medical welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What other dining options are near Chipotle at 2608 Erwin Rd?
Nearby dining options include Enzo's Pizza for Italian, Baskin-Robbins for ice cream and desserts, Noodles & Company for Asian cuisine, Mediterra Grill for Mediterranean food, Firehouse Subs for sandwiches, and Dunkin' for coffee and donuts.
Are there any medical facilities near Chipotle Mexican Grill at Duke Medical?
Yes, nearby medical facilities include Duke Health hospital, Duke Fetal Diagnostic Center, Duke Children’s Hospital, Triangle Smoking Studies, and Duke ADHD Clinic, making it convenient for patients and visitors to grab a meal.
What services are available nearby that could complement a visit to Chipotle Mexican Grill?
Alongside dining, nearby services include The UPS Store for printing and shipping needs, Shred Nations for document shredding, and Babies by Ayla for event photography, offering convenience for both personal and professional errands.