Brand Certified
Chipotle Mexican Grill
3.6(605 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
6910 Fayetteville Rd, Durham, NC
27713, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(919) 627-9249
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/nc/durham/6910-fayetteville-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1791
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Durham Southpoint is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.6
605 reviews
5 stars
256
4 stars
125
3 stars
67
2 stars
46
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, slow service, and incorrect orders.
Cleanliness
Many reviews highlighted the restaurant's lack of cleanliness, with dirty tables, overflowing trash, and unsanitary conditions.
Food Quality
Customers expressed dissatisfaction with food quality, citing bland flavors, incorrect portions, and issues with freshness.
Management Issues
Several reviews pointed to poor management practices, including lack of training for staff and inadequate handling of customer complaints.
- JKJean Kelly4 days ago5.0Soo Good. Beyond delicious. Soon good you may drowl.
- TTTDREndruFeb 7, 20261.0I have found a piece of plastic bag in my burrito bowl pick-up order. I could've swallowed it if I didn't feel it between my teeth, and even then it's possible there were other smaller pieces I unknowingly ate with my food. This is disgusting and unacceptable. This was my first time ordering from this location and it goes without saying it will also be my last, quite possibly the last time I order from any chipotle.
- PPpastaDec 10, 20251.0Found a bug in my bowl.
- CLCierra LDec 9, 20251.0I will absolutely not be returning to this chipotle. The only reason I returned today was because I had a free entree for them messing up my last meal. Its not even that the food is bad, it's the way they assemble it. Whoever the heavy set woman with the red bun and black glasses is that makes the food needs a reality check. Her attitude towards her coworkers and guests in front of me was like.. did that just really happen? She started yelling at her coworker because he mixed the old carne asada with the new batch and she looked at him and said "you piss me off" in front of a line of customers? Last time I went I had a mobile order for a quesadilla. When i got in my car, the bottom of my bag was soaked. It happens, I figured it was grease. No. Whoever bagged my food mustve 3 pointed it into the bag from across the room. I got green salsa as a side, and it leaked into the box, covered my quesadilla, and leaked through. I got green salsa all over my seat. Today, I wanted to claim my free entree, which again, I received because last time my order was assembled terribly. While she was making my burrito, I asked for green salsa. She put half of a scoop of the liquid, not the actual salsa. So, I asked for a LITTLE more green salsa, and she put a heaping scoop on top of what she had already put on there. If i paid for this burrito I would have absolutely had it remade, when she was rolling it, salsa was leaking out of every side. It felt apart from the salsa about 3 bites in, so I ended up eating it like a bowl. Lastly, this place is just gross. I've never been in here and it's been cleaned. Food all over every table and on the floor. And the workers stand behind the line cussing and joking. Theres a new Chipotle that just opened nearby, please go to that one instead.
- AMAnton MakarenkoDec 1, 20254.0Good food at this location. Chicken not over-roasted like in most Chipotle locations, but the service is slow.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Durham?
Chipotle Mexican Grill is located at 6910 Fayetteville Rd, Suite 187, Durham, NC 27713, inside the SouthPark Mall Food Court.
What are the operating hours for Chipotle Mexican Grill at Durham Southpoint?
The restaurant is open from 11:00 AM to 7:00 PM Monday through Thursday, 11:00 AM to 9:00 PM on Friday and Saturday, and 12:00 PM to 6:00 PM on Sunday.
Does Chipotle Mexican Grill Durham Southpoint offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Durham Southpoint?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill Durham Southpoint accept catering orders?
Yes, they provide catering and catering delivery services.
What is Chipotle's commitment to food quality and sourcing?
Chipotle serves responsibly sourced, classically-cooked real food with wholesome ingredients without artificial colors, flavors, or preservatives, using only 53 real ingredients sourced from farms following humane and sustainable practices.
What nearby stores can I visit for beauty and skincare while at SouthPark Mall?
You can visit Sephora, Charlotte Tilbury, and L'Occitane en Provence nearby for cosmetics and beauty supplies.
Are there any clothing stores near Chipotle Mexican Grill at SouthPark Mall?
Yes, there are several nearby clothing stores including Abercrombie & Fitch, Aritzia, Garage, and Cachè Southpoint.
What other dining options are available near Chipotle Mexican Grill at SouthPark Mall?
Nearby dining options include Panera Bread, Popeyes Louisiana Kitchen, and Built burger restaurant.
How can I contact Chipotle Mexican Grill Durham Southpoint directly?
You can reach them by phone at +1 919-627-9249 or via email at nc.1791.Southpoint@chipotle.com.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: