Business Details
About
Mexican Restaurant
Chipotle North Durham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
817 reviews
5 stars
322
4 stars
166
3 stars
79
2 stars
67
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables and overflowing trash bins.
Food Quality
Several reviews mentioned inconsistent food quality, including cold food, small portion sizes, and issues with food freshness.
Staff Attitude
Customers noted a lack of enthusiasm and professionalism among staff, contributing to a negative dining experience.
Inconsistent Availability
Frequent complaints about being out of key ingredients and the unwillingness of staff to prepare more food during operating hours.
- PPPisces PiscesJan 1, 20261.0I literally just walked in to get a white rice bowl with extra chicken and my toppings. I noticed the customer before me got some mushy rice. I asked the lady if I could have some different white rice because it was MUSY and she told me it was a 30 minute wait on white rice. I know she was lying. There was a LINE of people behind me and I know good and well they all didn’t get brown rice. They was only enough white rice for one more person but I didn’t want them mushy scraps. Got off of work and wanted chipotle but I’ll just go to Moes from now on.
- MHMelani HardenDec 7, 20255.0my fav chipotle in RDU area
- RMRodney McFaddenDec 1, 20251.0🚮🚮
- TWTaran WessellsDec 1, 20253.0The standards of this location seem to be fairly low. Particularly the drink dispenser which has produced the correct drink with full carbonation and full syrup a maximum of 60% of the time that I have bought a drink. I don’t think it is asking too much to check on the drink fountain occasionally, and it makes me concerned about how clean it is inside. Today, I got regular Coke out of the Diet Coke fountain, which was annoying to me but also potentially dangerous for any diabetics.
- MFMr FrancoDec 1, 20252.0Needs better customer service engagement training.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in North Durham?
Chipotle Mexican Grill in North Durham is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Durham, NC?
It is located at 3800 N Roxboro St, Durham, NC 27704.
Does Chipotle North Durham offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle food online for the North Durham location?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What type of food and ingredients does Chipotle North Durham use?
Chipotle serves customizable menu items like burritos, bowls, quesadillas, tacos, and salads made with 53 real ingredients from responsibly sourced farms without artificial colors, flavors, or preservatives.
What payment methods are accepted at Chipotle North Durham?
Chipotle accepts credit cards and offers gift cards as payment methods.
Is Chipotle North Durham an LGBTQ-friendly establishment?
Yes, the location welcomes LGBTQ customers.
Which nearby restaurants can I visit along with Chipotle North Durham?
Nearby restaurants include Panera Bread, Golden Corral, Freddy's Frozen Custard & Steakburgers, Zaxby's, Five Guys, and Goodberry's Frozen Custard, providing a variety of food options before or after your Chipotle visit.
What nearby banks or ATMs can I use when visiting Chipotle North Durham?
First National Bank, PNC Bank, and First National Bank ATM are close by for your banking needs while visiting Chipotle.
Are there any nearby medical or health centers around Chipotle North Durham?
Yes, nearby healthcare facilities include Davis Ambulatory Surgical Center, Durham Dental Care, Tonica Johnson Eye Care Clinic, Johnson Family Dentistry, Planned Parenthood, and more for convenient access to medical services.