Many customers praised the attentive and friendly service from various staff members, particularly highlighting servers like Jasmine, Glenn, and Riley.
Food Quality
While many reviews praised the food as delicious and well-prepared, there were also complaints about inconsistency and hygiene issues with certain dishes.
Atmosphere
The restaurant's atmosphere received mixed feedback, with some enjoying the ambiance while others found it dull or the music too loud.
Wine Dinners
Customers consistently enjoyed the specialty wine pairing dinners, noting them as a highlight of their dining experience.
Takeout Experience
Several customers reported issues with takeout orders, including food quality and hygiene concerns.
RG
Robin Di Giacomo
Nov 12, 2025
5.0
Glenn was an excellent waiter - very polite, friendly, and responsive. The food was delicious, including the bread, salad, and dessert.
CB
Christine Boone
Nov 10, 2025
3.0
Stopped in for a late lunch early dinner (3pm). We ordered the Chicken Marsala and Fettuccine Carrabba. I had asked for extra Marsala sauce which I didn’t get. Food was good, service was subpar. My husband had to ask twice for a refill on his water, she never asked if we wanted dessert, and she was not friendly at all.
SN
Steve Nicolaysen
Nov 4, 2025
5.0
We like coming to the monthly wine dinners. Actually we don't even drink but the meal itself is a great 4 - 5 course Italian dinner, and unlike many fixed menu experiences you do pay less here if you skip alcohol. We've had filet, sirloin, branzino, tomahawk pork chop, etc. over the last six months.
AB
Alicia Banks
Oct 30, 2025
5.0
I went for the Oct. 30 four-course meal and it was delicious! The staff was friendly, and Joey served my friend and I drinks with such knowledge of the wines. Will do this again a!
MD
Marco Diaz
Oct 26, 2025
1.0
Ordered delivery via third party. Had the cheesecake. It tasted fine but must have been contaminated because I threw it up and felt horrible a couple hours later. Called back in not even trying to get free stuff and when I explained it to a manager hoping they would throw away the cheesecake before someone else got sick but they just hung up on me...... If you are getting food from this place be carefull and do not order the cheesecake!!
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the opening hours of Carrabba's Italian Grill in Durham, NC?
The restaurant is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Carrabba's Italian Grill have a happy hour? If so, when is it?
Yes, Carrabba's Italian Grill offers happy hour every day from 4:00 PM to 6:00 PM.
What pickup and delivery options are available at Carrabba's Italian Grill?
Services include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does Carrabba's Italian Grill serve alcohol and have a bar onsite?
Yes, the restaurant serves alcohol including beer, wine, and cocktails, and has an onsite bar.
Is Carrabba's Italian Grill family-friendly and accessible for people with disabilities?
Yes, the restaurant welcomes families, has a children's menu, wheelchair accessible entrance, seating, parking, and restroom, and also offers braille menus.
Where is Carrabba's Italian Grill located in Durham?
It is located at 5312 New Hope Commons Drive, Durham, NC 27707, USA.
What nearby places can I visit before or after dining at Carrabba's Italian Grill?
Nearby places include Poppy Salon for beauty services, First Watch for breakfast and brunch, Zen Bowling for bowling activities, and Starbucks for coffee and smoothies.
Are there other dining options near Carrabba's Italian Grill in Durham?
Yes, nearby dining options include Canastas Chicken (Peruvian cuisine), Tandoori Bites (Indian cuisine), Papa Johns Pizza, and Red Robin Gourmet Burgers.
How can nearby facilities like FedEx Office and Verizon be useful when visiting Carrabba's Italian Grill?
FedEx Office offers printing and shipping services which can be convenient for business needs, and Verizon provides mobile phone services in case you need telecom support during your visit.