Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 1200 West Club Boulevard. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in DURHAM, NC serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative experience.
Order Accuracy
Numerous reviews indicated frequent issues with incorrect orders and missing items, causing frustration among customers.
Food Quality
While some customers praised the food as hot and fresh, others complained about cold food and poor quality, suggesting inconsistency.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some customers noting it was clean while others reported unpleasant odors.
Management Response
There were instances of management attempting to address complaints, but effectiveness varied, with some customers feeling their concerns were not adequately handled.
JJ
Jessie Jayne
2 days ago
5.0
I think there must be new staff because I come here all the time and recently the food taste like it’s made with love!!! Great !
KC
Kedra J Culver
Jan 2, 2026
3.0
I work a lot. I am guilty of ordering food on my way home and then not eating it til breakfast. I ordered chicken sandwich, no lettuce,add cheese, extra pickles, extra mayo. What I got was chicken sandwich with lettuce no cheese no pickles no mayo. Come on now… do better. But the guy in the window was Amazing. Wish I knew his name
CO
Carmen Lora O
Jan 1, 2026
5.0
Buen lugar de paso para comer y comprar souvenirs
TC
Tia Compton
Dec 14, 2025
1.0
I had an experience here where it was terrible the first time, I didn't have my card with me and I tried to order 2 SpongeBob Meals on the Burger King app but they weren't in the app so I went inside to pay on my phone and get my food I ordered. When I went in one Hispanic girl with a long ponytail didn't even speak to me and had an attitude, the guy that took my order in drive thru had to assist me with my order when I went inside. I got my food and then seen that they forgot my 2 whooper jrs. So I had to go back and get them, when I went back inside again the same girl didn't speak to me at all, I just told her y'all forgot my whoopers and she didn't say anything to me she just turned around and I guess in Spanish told the cooks in the back to make my whoopers after waiting for 10 minutes I see the girl putting my whoopers into a ripped bag and she literally throws the bag at me and says "Here" and walks away. I didn't cause a scene because I don't want to be portrayed as an angry, fat, black woman so I just walked out to get the food to my family and nephew who was excited about the SpongeBob meal. When I get home I realized that they didn't put my extra fries in the box to sub for the Mr Krabs bites, they didn't put my jalapeno bites in there either and they didn't put the toy in the box and on top of that my food that I did receive was ice cold because I had to go back to get my missing whooper jrs. The experience was terrible and I tried to call the store but no one answered no matter how many times I called. I had to reach out to BK support to let them know my experience and how terrible it was, they tried to give me a 5 dollar off coupon even though I spent 37 dollars on terrible food and service so I declined and they got someone else to help me and the second BK representative made it better.
I then get a call and text from the store operator Jeanette at the store and they offered to remake my food for free in exchange I write a better review about the store and my experience and I agreed and I was very shocked at the need to accommodate from Jeanette and felt better about the situation. I went back to the store expecting and hoping to get better service and to meet Jeanette and had high hopes that this next trip would be better and that the last time was just one bad person with an attitude but unfortunately I was met again with attitude and bad service from the store operator Jeanette which shocked me because she was so nice on the phone and very accommodating then, I guess the BK company spoke to her so she had to put on a nice act for them being fake nice, I felt even more let down now the second time even though the food was remade the atmosphere and attitude needs to change, I WILL NEVER COME BACK TO THIS BURGER KING LOCATION EVER!!! I prefer the one on Roxboro they are way nicer and the atmosphere is better.
To add they didn't have the Patrick star crunch pie so I had to sub for the Hershey pie and I STILL didn't get my toys that come with the meal!! This caused me such a headache and I got rubbed the wrong way about my experience from Burger King that I'm going to stay away from the whole burger king franchise for a while, well at least this location. I prefer McDonald's and Chick Fil a because their service is better and the only reason I went to Burger King is because McDonald's ran out of the Grinch Meals so burger king was my last resort, now I know, never again lol 😂😂
KC
Keshia Clifton
Nov 30, 2025
2.0
I am pescatarian, so I gave the order in detail about what was needed. The cashier repeated the order and still messed up. And I was charged for sauce that comes with the dish.
I would like to check the balance of my Crown Card
Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.
I would like to apply to a position at Burger King. How can I do this?
We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator
Where can I find the Nutritional Information for Burger King products?
Please visit bk.com/nutrition for more details on nutritional information for Burger King products.
What are Burger King’s hours of operation?
Hours vary by location. Most Burger King restaurants open early for breakfast and close late, with some open 24 hours. Check your local restaurant’s hours on Google or the BK® app.
Does Burger King serve breakfast all day?
No. Breakfast is typically served until 10:30 or 11:00 AM, depending on the location. After that, the lunch and dinner menu is available.
Does Burger King have a drive-thru?
Yes. Most Burger King restaurants offer a convenient drive-thru for fast ordering and pickup.
Can I order Burger King for delivery?
Yes. Burger King offers delivery through the BK® app and popular services like Uber Eats, DoorDash, Grubhub, and Postmates. Availability depends on your area.
Does Burger King offer mobile ordering?
Yes. You can order ahead and pay through the Burger King app for pickup, delivery, or curbside (where available).
Does Burger King have vegetarian or vegan options?
Yes. Many locations serve the Impossible™ Whopper and other meat-free menu items. Availability may vary by restaurant.
Does Burger King have kids’ meals?
Yes. Burger King offers King Jr.™ Meals with kid-sized portions, a side, drink, and toy.
Does Burger King cater or offer large orders?
Some locations can accommodate large group orders or catering trays. Contact your local Burger King to learn more.
Where is this Burger King restaurant located?
This Burger King is located at 1200 West Club Blvd, Durham, NC 27701.
What are the operating hours for the Burger King drive-thru?
The drive-thru is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sunday.
Does this Burger King offer delivery services?
Yes, this Burger King offers delivery service.
Can I order food online from this Burger King location?
Yes, you can order online through their menu and ordering page at https://www.bk.com/menu?store-number=399.
What payment options are accepted at this Burger King?
This Burger King accepts cash payments.
Does this Burger King have a drive-thru and dine-in options?
Yes, this Burger King provides both drive-thru and dine-in services and offers free Wi-Fi.
Is there a mobile app to order from Burger King?
Yes, Burger King has a mobile app available on both Apple App Store and Google Play Store for easy ordering.
What nearby places can visitors check out around Burger King at 1200 West Club Blvd?
Nearby places include WallTown Mini Mart for shopping needs, Twisted Six's Tattoo Cafe for a unique cafe experience, and Tokyo Express for additional dining options.
Are there any fitness centers close to this Burger King?
Yes, Walltown Park Recreation Center and Total Fitness Studio are nearby gyms where customers can work out before or after visiting Burger King.
What other convenient services are near Burger King for customers?
Customers will find several mobile phone stores like Metro by T-Mobile, Boost Mobile, and Verizon Wireless Retailer nearby, as well as gas stations including Han-Dee Hugo's and Mobil for added convenience.