Bruegger's Bagels

4.0
227 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
1831 Martin Luther King Parkway, Durham, NC
27707, United States

Hours

Reviews

4.0
227 reviews
5 stars
127
4 stars
42
3 stars
18
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews praised the staff for being friendly, helpful, and providing excellent service, although some customers reported rude interactions.

Food Quality

The bagels and breakfast sandwiches received positive feedback for being delicious and fresh, though some customers noted issues with portion sizes and pricing.

Cleanliness

Several customers expressed concerns about the cleanliness of the dining area and bathrooms, indicating a need for better maintenance.

Ordering Process

Customers found the new ordering process confusing and inefficient, with some reporting issues with curbside pickup and phone communication.

Consistency

While many customers enjoyed their experiences, there were mentions of inconsistency in service and product availability, particularly during busy times.
  • LG
    L G
    Nov 2, 2025
    1.0
    This location has gone way down hill. I've tried repeatedly to go since its convenient location. However they do not have any bagels. I really don't think they're cooking all of the varieties. They only have 3 or 4 of the flavors by 11 or 12.
  • BM
    Brennon Morning
    Oct 28, 2025
    5.0
    Consistently good food. AMAZING STAFF AND SERVICE. No doubt coming back here just because of the staff.
  • MS
    Mark Scruggs
    Oct 20, 2025
    5.0
    I love my local Bruegger’s. Mostly for the bagels. Just the right mixture of crispy on the outside and chewy on the inside. But also for the excellent coffee. To top it off, the employees are helpful and friendly. They sometimes recognize me as a “regular” and kindly offer a free cup of coffee or a bagel. Things like that really matter.
  • CC
    Christine
    Oct 3, 2025
    1.0
    I’ve never had such a more incompetent person work on food for me… I asked for my bagel to be cut in half and they put half of my bagel with egg in one bag and then the other half of the cheese and pastrami in another bag instead of cutting it in half together and separating the two halves of the bagel sandwiched together… it’s almost so idiotic that it’s funny. Please hire people who know that when you say “cut it in half” you want the ENTIRE breakfast sandwich cut not splitting a bagel sandwich in half and separating the ingredients. I’m so annoyed at the stupidity.
  • ER
    Enrique Rodriguez
    Sep 15, 2025
    3.0
    Decent . Brier creek brueggers is better

Frequently Asked Questions About Bruegger's Bagels

What type of bagels does Bruegger's Bagels in Durham offer?

Bruegger's Bagels offers authentic New York style bagels, including gourmet topped bagels with signature made-in-Vermont cream cheese.

What are the operating hours for Bruegger's Bagels at 1831 Martin Luther King Parkway?

The store is open daily from 6:00 AM to 2:00 PM.