Bruegger's Bagels

4.3
397 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
4104 Surles Court, Durham, NC
27703, United States

Hours

Reviews

4.3
397 reviews
5 stars
231
4 stars
108
3 stars
27
2 stars
10
1 star
21

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the bagels and breakfast sandwiches, with some noting specific favorites like the salmon bagel and breakfast sandwiches.

Customer Service

Feedback on customer service was mixed; while some praised friendly and efficient staff, others reported rude or unprofessional behavior from certain employees.

Operational Issues

Multiple reviews highlighted issues with inconsistent hours of operation, leading to customer frustration when the store was closed unexpectedly.

Pricing Concerns

Several customers mentioned that prices were on the higher side, especially in relation to portion sizes and the amount of cream cheese provided.
  • MH
    Maria Harris
    Dec 29, 2025
    5.0
    First time here. The employees were lovely and very helpful. The bagel I got was super fresh and tasty. Coffee was 10/10. Will definitely be returning soon.
  • JB
    James Berry
    Dec 18, 2025
    5.0
    I wanted a cup of coffee but smelled the bagel 🥯 aroma, I am thrifty and don't usually like laying out big coin for food but sprug for a gourmet bagel on impulse. It was the absolute best 👌 bagel I've ever had, & I've had some bagels! Bursting with flavor. I'll be back! Gonna try the other ones on the menu eventually.
  • DS
    Demetra Stevenson
    Oct 1, 2025
    4.0
    Love this location - bagels are always fresh, but they are very stingy with the cream cheese.
  • DY
    Devon Yankowski
    Sep 22, 2025
    2.0
    I went in to get a bagel with salmon and the quickness was great but they barely put any cream cheese on my bagel and then when I asked if I could have a side of cream cheese they charged me $2 for it and there were about seven capers total as you can see in the picture. The customer service was nice, the people were pleasant but I'm not sure if it's their uppers telling them to make the bagels this way or if they're just doing it on their own. Not the best.
  • PP
    Paul
    Sep 7, 2025
    5.0
    Good food and service,.just have to repeat my order more often than I would like

Frequently Asked Questions About Bruegger's Bagels

What types of bagels does Bruegger's Bagels offer?

Bruegger's Bagels offers authentic New York style bagels baked fresh every morning, including gourmet topped bagels and made-in-Vermont cream cheese.

What are the operating hours of Bruegger's Bagels at 4104 Surles Court, Durham?

Bruegger's Bagels is open Monday through Friday from 6:30 AM to 2:00 PM, and on Saturday and Sunday from 7:00 AM to 2:00 PM.