Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customers generally praised the bagels for being fresh and flavorful, with some standout items like the breakfast sandwiches and specialty spreads.
Customer Service
Feedback on customer service was mixed; while some employees were described as friendly and helpful, others were noted for being rude or unprofessional.
Operational Issues
Multiple reviews highlighted problems with inconsistent hours of operation and the lack of updates on store hours, leading to customer frustration.
Pricing Concerns
Several customers mentioned that prices were on the higher side, especially considering the portion sizes and quality of some items.
AM
Avery McCoy
Feb 18, 2026
2.0
High price and poor quality
MH
Maria Harris
Dec 29, 2025
5.0
First time here. The employees were lovely and very helpful. The bagel I got was super fresh and tasty. Coffee was 10/10. Will definitely be returning soon.
JB
James Berry
Dec 18, 2025
5.0
I wanted a cup of coffee but smelled the bagel 🥯 aroma,
I am thrifty and don't usually like laying out big coin for food but sprug for a gourmet bagel on impulse.
It was the absolute best 👌 bagel I've ever had, & I've had some bagels!
Bursting with flavor.
I'll be back!
Gonna try the other ones on the menu eventually.
DS
Demetra Stevenson
Oct 1, 2025
4.0
Love this location - bagels are always fresh, but they are very stingy with the cream cheese.
DY
Devon Yankowski
Sep 22, 2025
2.0
I went in to get a bagel with salmon and the quickness was great but they barely put any cream cheese on my bagel and then when I asked if I could have a side of cream cheese they charged me $2 for it and there were about seven capers total as you can see in the picture. The customer service was nice, the people were pleasant but I'm not sure if it's their uppers telling them to make the bagels this way or if they're just doing it on their own. Not the best.
Frequently Asked Questions About Bruegger's Bagels
What types of bagels does Bruegger's Bagels offer?
Bruegger's Bagels offers authentic New York style bagels baked fresh every morning, including gourmet topped bagels and made-in-Vermont cream cheese.
What are the operating hours of Bruegger's Bagels at 4104 Surles Court, Durham?
Bruegger's Bagels is open Monday through Friday from 6:30 AM to 2:00 PM, and on Saturday and Sunday from 7:00 AM to 2:00 PM.
Does Bruegger's Bagels offer catering services?
Yes, Bruegger's Bagels provides breakfast and lunch catering, which can be ordered online.
Can I order ahead at Bruegger's Bagels?
Yes, customers can order ahead using the Bruegger's mobile app or online through their location's order page.
What payment options are accepted at Bruegger's Bagels?
Bruegger's Bagels accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does Bruegger's Bagels provide both dine-in and takeout options?
Yes, Bruegger's Bagels serves customers with dine-in, takeout, and delivery services.
Is there parking available at Bruegger's Bagels?
Yes, free street parking as well as free parking lot options are available for customers.
What nearby restaurants can I visit along with Bruegger's Bagels?
Nearby restaurants include Urban Noodle, Neo Japan for Japanese cuisine, and Wayback Burgers for American fast food, offering options for meals after your visit to Bruegger's Bagels.
Are there any beauty or salon services near Bruegger's Bagels?
Yes, The Heir Salon, Great Clips, QD Nail Spa, Davi Nails, and Cutz By Showtime are nearby beauty and hair salons where customers can enjoy pampering before or after their visit.
Where can I shop or run errands near Bruegger's Bagels?
Nearby shopping options include Walmart Supercenter, Walmart Morrisville, Mia Monserrat Jewelry, and Claire's Walmart for fashion accessories and retail needs.
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