Your local Durham, NC Bonefish Grill® specializes in hand-cut, wood-grilled specialties and locally crafted Partner Selection dishes made with the freshest, highest-quality ingredients. The restaurant offers a selection of classic and signature hand-crafted cocktails, using just-squeezed juices, edible garnishes, and house infusions in addition to offering a distinct list of wines, which are the perfect match for any food pairing. Exit 274 on the corner of Highway 751 and Renaissance Parkway
Customer experiences with service were mixed; while some praised attentive and friendly staff, others reported rude or inattentive service.
Food Quality
Food quality was inconsistent, with some dishes praised for being delicious while others were criticized for being overcooked or poorly prepared.
Customer Experience
Several customers expressed disappointment with their overall dining experience, citing issues with order accuracy and management responsiveness.
Staff Recognition
Certain staff members, particularly bartenders and servers like Nicole and Chelsea, received high praise for their exceptional service.
JF
Jason Fraley
3 days ago
4.0
Service was friendly and on time. Food quality has fallen off over the years. Scallops and shrimp were small and not tender, almost overcooked.
TB
T “Babb”
Feb 15, 2026
1.0
Went on February 14 was very disappointed with portion size and cold food.Had reservation for 715 pm,was seated about 720.Food came to table about 820 pm.First confusion with bringing the wrong plates(food was someone's else food) Ask to speak to manager on duty Aaron.who came over to table.I informed that food was taken a least an hour.He then asked did we want another $15 drank? He would check on the food.I stated only if you can discount the second drank?He totally Ignored that request.He the went over two tables started a 20 minute conversation with a couple.Meanwhile the table to left received their food.I had been at my table first and ordered first.I only ordered fish 2 plates. FOOD CAME COLD LIKE IT HAD BEEN SEATING IN BACK FORGOTTEN ABOUT.Got the $112.00 bill with two drinks added with no discount. I will not be given bonefish grille any more business.My business will be going to a private establishment Squids seafood restaurant in Chapel Hill.Please bonefish train your managers to care about the customers experience.All he wanted wad an add on for another $15 drank.Also your portions are shrunkflation
AC
Alex C.
Feb 14, 2026
3.0
Food was good and service friendly, and it was our first time dining at a Bonefish Grill. But disturbed, frankly, b/c not an hour after walking in ourselves, I overheard an African American pair (mother/daughter) being told they weren’t taking walk-ins at present. So, at a minimum, make a reservation I guess?
AH
Angela Hanks
Feb 5, 2026
5.0
I placed a pickup order for my favorite, imperial dip. The hostess came to my car so chipper and full of energy. It was just what I needed after a long 5 hours in the car driving for work. My food is always good at Bonefish, but the people at the Durham location really make it special!
JS
Jackie Sizemore
Jan 31, 2026
1.0
I ordered food to go in person and asked for the chicken marsala with its original sides, I added two premium sides and paid $35. When I arrived to my destination I was ready to enjoy my food and was surprised to find only the two additional premium sides and a chicken breast but not the entire chicken marsala meal. When I called and explained the situation about the mistake they had made I was told that due to inflation this was the price of my order. However they didn't listen to me as a customer, explaining that I never replaced the original sides that came with the chicken marsala. I simply added two sides and was fine paying $35 for the meal and additional sides. Disappointing that they are not willing to listen to customers and offer a solution. I guess they dont care to lose a customer.
Does Bonefish Grill in Durham accept reservations?
Yes, Bonefish Grill in Durham accepts reservations, and you can book a table through their reservation page.
What are the operating hours for Bonefish Grill?
Bonefish Grill is open from 11:00 AM to 10:00 PM Monday to Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does Bonefish Grill offer brunch, and when is it served?
Yes, Bonefish Grill serves brunch on Saturdays and Sundays from 11:00 AM to 3:00 PM. Brunch is not available on weekdays.
Is there a happy hour at Bonefish Grill, and when does it take place?
Bonefish Grill offers happy hour daily from 3:00 PM to 6:30 PM.
What payment methods are accepted at Bonefish Grill?
Bonefish Grill accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Bonefish Grill provide pickup and delivery services?
Yes, Bonefish Grill offers both in-store pickup and delivery services for your convenience.
What is the dress code at Bonefish Grill in Durham?
The attire at Bonefish Grill is casual, making it a comfortable dining environment.
Is Bonefish Grill wheelchair accessible?
Yes, Bonefish Grill has wheelchair accessible entrances, parking, seating, and restrooms to accommodate all guests.
Are there coffee options available at Bonefish Grill?
Yes, Bonefish Grill serves coffee along with a variety of cocktails, beer, and wine.
What restaurants or places of interest are near Bonefish Grill in Durham?
Nearby, you can find Town Hall Burger & Beer, a popular beer bar and burger restaurant, and People's Coffee, a cafe and coffee shop perfect for a drink before or after your meal.
How can nearby places help plan my visit to Bonefish Grill?
If you're visiting from out of town, nearby hotels like Hyatt Place Durham/Southpoint and Fairfield Inn & Suites by Marriott Durham Southpoint offer convenient accommodations close to Bonefish Grill, making your dining experience worry-free.
Are there other dining options near Bonefish Grill?
Yes, near Bonefish Grill you'll find THBB Durham and Town Hall Burger & Beer, both offering American and burger-style meals, giving you variety in dining choices in the area.
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