Bojangles

4.0
1443 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
5425 S. Miami Blvd., Durham, NC
27703, United States

Hours

Reviews

4.0
1,443 reviews
5 stars
690
4 stars
377
3 stars
180
2 stars
67
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior.

Food Quality

Food quality varies significantly; some customers enjoyed fresh and flavorful meals, while others received undercooked or incorrect orders.

Order Accuracy

Many customers experienced issues with order accuracy, often receiving the wrong items or missing components.

Cleanliness

Concerns were raised about cleanliness, including reports of unsanitary conditions and unclean dining areas.

Speed of Service

Service speed is inconsistent, with some customers noting quick service while others experienced long wait times.
  • CM
    Cheryleen McDaniel
    Dec 29, 2025
    5.0
    The customer service was great and helpful. The food was hot. The timing was awesome, we went around 3pm.
  • IS
    Ian Siler
    Dec 13, 2025
    1.0
    I am a “Bojangles faithful”, however I absolutely hate dining at this location! I ordered a 3pc Dinner and asked specifically for a breast, thigh and leg( dirty rice, bottled water and Bo-berry with extra icing) While fixing my order the server, who barely read the ticket, noticed there were no breasts. She asked if I wanted another thigh and I replied by asking how long would the wait be for the breast to come up. She displayed an attitude as if it was a great inconvenience to find out how long the wait was for the chicken. And then got even more indignant when I asked for the extra icing that was already on the ticket and even more when I had to ask for the bottle water that I already paid for. I’m just asking myself, in what world am I the problem when I’m waiting for what I ALREADY PAID FOR‼️ The sad thing is someone in leadership will probably see this review or be informed and nothing will change. Do yourself a favor and drive the extra five minutes to either Airport Blvd or Hwy 55 location or even go to the other location near the corner of Miami and US-70
  • GL
    Gene Lewis
    Dec 10, 2025
    1.0
    Very unprofessional restaurant, managers are toxic and make customers feel unsafe! Don’t eat there!
  • 3Z
    3bood Zaru
    Dec 3, 2025
    1.0
    VERY DISAPPOINTED So Ive ordered today at 1:30 pm dec 3rd. Ive got me and my friend a 4pc chicken meal I asked to not please have a wing I made it very very clear that i dont want wing in the 4pc i want leg instead So guess what happens they give me FOUR wings literally. This is crazy and they way they talked was so rude and unwelcoming and what very annoying that i was being very clear that i dont want a wing and repeatedly said it. They guy on the window wasnt nice and he was just not welcoming at all which is i get sometimes thats not a problem but atleast get my order right man? After i grabbed food i went to my work which was 10hr shift and that was my only meal for the day and it was all wings ( which is not something bad to have wing but thats not what i asked for) im just very disappointed i usually like bojangels a lot but they were just awful today man very very bad treatment. Im not the type to do reviews but this was really bad.
  • LB
    Latina Blakeney
    Dec 2, 2025
    1.0
    I ordered door dash to my job , it was almost Ana hour late and cold and dropped off at the wrong location then after hunting it down I opened it up to find hair in my fries and on top of my biscuit absolutely unacceptable and all I got was a credit for another door dash purchase , I called to let the establishment know that they should wear hair nets and I was assured they do and that the person answering the phone lacked it their selves like that mattered to me,, either way it goes I’m unsatisfied with the hair in my food .

Frequently Asked Questions About Bojangles

What are the operating hours for the drive-through at Bojangles in Durham?

The drive-through is open Monday to Thursday from 5:30 AM to 10:00 PM, Friday and Saturday from 5:30 AM to 11:00 PM, and Sunday from 5:30 AM to 10:00 PM.

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.