Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and flavorful meals, while others received undercooked or incorrect orders.
Order Accuracy
Many customers experienced issues with order accuracy, often receiving the wrong items or missing components.
Cleanliness
Concerns were raised about cleanliness, including reports of unsanitary conditions and unclean dining areas.
Speed of Service
Service speed is inconsistent, with some customers noting quick service while others experienced long wait times.
CM
Cheryleen McDaniel
Dec 29, 2025
5.0
The customer service was great and helpful. The food was hot. The timing was awesome, we went around 3pm.
IS
Ian Siler
Dec 13, 2025
1.0
I am a “Bojangles faithful”, however I absolutely hate dining at this location! I ordered a 3pc Dinner and asked specifically for a breast, thigh and leg( dirty rice, bottled water and Bo-berry with extra icing)
While fixing my order the server, who barely read the ticket, noticed there were no breasts. She asked if I wanted another thigh and I replied by asking how long would the wait be for the breast to come up. She displayed an attitude as if it was a great inconvenience to find out how long the wait was for the chicken.
And then got even more indignant when I asked for the extra icing that was already on the ticket and even more when I had to ask for the bottle water that I already paid for.
I’m just asking myself, in what world am I the problem when I’m waiting for what I ALREADY PAID FOR‼️ The sad thing is someone in leadership will probably see this review or be informed and nothing will change. Do yourself a favor and drive the extra five minutes to either Airport Blvd or Hwy 55 location or even go to the other location near the corner of Miami and US-70
GL
Gene Lewis
Dec 10, 2025
1.0
Very unprofessional restaurant, managers are toxic and make customers feel unsafe! Don’t eat there!
3Z
3bood Zaru
Dec 3, 2025
1.0
VERY DISAPPOINTED
So Ive ordered today at 1:30 pm dec 3rd.
Ive got me and my friend a 4pc chicken meal I asked to not please have a wing I made it very very clear that i dont want wing in the 4pc i want leg instead
So guess what happens they give me FOUR wings literally. This is crazy and they way they talked was so rude and unwelcoming and what very annoying that i was being very clear that i dont want a wing and repeatedly said it. They guy on the window wasnt nice and he was just not welcoming at all which is i get sometimes thats not a problem but atleast get my order right man? After i grabbed food i went to my work which was 10hr shift and that was my only meal for the day and it was all wings ( which is not something bad to have wing but thats not what i asked for) im just very disappointed i usually like bojangels a lot but they were just awful today man very very bad treatment. Im not the type to do reviews but this was really bad.
LB
Latina Blakeney
Dec 2, 2025
1.0
I ordered door dash to my job , it was almost Ana hour late and cold and dropped off at the wrong location then after hunting it down I opened it up to find hair in my fries and on top of my biscuit absolutely unacceptable and all I got was a credit for another door dash purchase , I called to let the establishment know that they should wear hair nets and I was assured they do and that the person answering the phone lacked it their selves like that mattered to me,, either way it goes I’m unsatisfied with the hair in my food .
What are the operating hours for the drive-through at Bojangles in Durham?
The drive-through is open Monday to Thursday from 5:30 AM to 10:00 PM, Friday and Saturday from 5:30 AM to 11:00 PM, and Sunday from 5:30 AM to 10:00 PM.
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Does Bojangles offer online ordering via an app?
Yes, you can order through the Bojangles app available on both the Apple App Store and Google Play Store.
Where is Bojangles located in Durham?
Bojangles is located at 5425 S. Miami Blvd., Durham, NC 27703, USA.
What payment options are accepted at Bojangles?
Bojangles accepts Cash, Mastercard, Visa, and Travelers Cheques for payment.
Does Bojangles have dining options such as seating and drive-through?
Yes, Bojangles offers dine-in seating, has a drive-through, and also provides takeout and delivery services.
Are there family-friendly options and amenities at Bojangles?
Yes, Bojangles welcomes families and has a children's menu, restroom facilities, and free Wi-Fi available.
Which restaurants are near Bojangles that I could visit before or after my meal?
Nearby dining options include Arby's for sandwiches, Lulu Bang Bang offering Asian cuisine and cocktails, McDonald's for fast food burgers, Page Road Grill serving Southern cuisine, and Moe's Southwest Grill for Mexican food.
What financial services are located near Bojangles?
There are several banking options nearby, including Truist Bank, BB&T Mortgage, Bank of America Financial Center, First National Bank, and First Citizens Bank, as well as multiple ATMs.
Are there other food and beverage places near Bojangles for different cravings?
Yes, nearby you can find Carolina Glazed Donuts for coffee and donuts, Tropical Smoothie Cafe for smoothies and American fare, Quiznos for sandwiches, Greek Cuisine for Mediterranean dishes, and Thali Indian Restaurant for Indian food and sweets.