Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported poor customer service, including rude staff and management, as well as issues with order accuracy.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality, such as dry chicken and missing items.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.
Cleanliness
Several customers commented on the cleanliness of the restaurant, with some noting dirty tables and bathrooms.
Inconsistency
Customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
SS
Sam Stephens
Feb 14, 2026
1.0
Awful rude drive thru experience, I placed my order and was explicit about the sauces I wanted, I was willing to pay for them, I was placing my order. But when I get to the window and get my order there are no sauces in the bag. I asked for them and they start shaking me down to pay for sauces. I explain I already ordered them and show her the order receipt with 3 sauces. She hands me 2 of the 3, and when I ask for the last she says "OH my GOD you have to pay" I once again show her my receipt with 3 ordered sauces and she says "whatever im not arguing with you" and shoves the last sauce at me. I guess I just felt like I fulfilled my side of the interaction, I asked for 3 sauces with a picnic fry, they rung it up as that, and then after payment you wanna yell at me about charging for additional sauces? That is ridiculous
TC
Tony Clements
Jan 30, 2026
5.0
Ate here last 3 times I was visiting the area, and the food was cooked just right, the atmosphere was great and comfortable, and couldn't ask for better service
CB
Caleb Barrier
Jan 19, 2026
2.0
The food is great but these guys are insanely inconsistent with their sauces, I have to practically beg for one extra sauce when I go. Plus I think it’s honestly criminal that I have to pay $3 extra to have enough sauce for each of the biscuits I ordered.
TJ
Thaisha Jones
Jan 16, 2026
1.0
Combative management and charges over fees for the order does not apologize and does not fix the order with customer service. Inconvenience my time I had to get out of my car go in the store speak to the manager. The lady at the register says she’s the cashier manager in the front and charge me for that. They didn’t fix the meal so they fail to fix the meal according to order, she said he don’t go there management is disrespectful and they have attitude and they they don’t show customer service. They are not customer service oriented the worst I’ve ever seen. Who has been in the For over 40 years. I was totally dissatisfied and
CW
Chrisheena Williams
Jan 6, 2026
1.0
If you want dark meat, don't order from this store I ordered a 3 piece dark and gotten a wing and breast and a thigh. The thigh was the only dark meat I had. They could have given me 3 thighs if they were out of legs. This isn't the first time it has happened at first I thought it was just that person but I see that they all don't know the difference between dark and white meat. Since this happened more than once I will no longer order from this location. And since I ordered delivery I can't get the right chicken to come to me. ,
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the drive-through operating hours at Bojangles?
The drive-through is open Monday through Thursday and Sunday from 5:30 AM to 10:00 PM, and on Friday and Saturday until 11:00 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers takeout, delivery, and dine-in services along with catering options.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Where is Bojangles located in Durham?
Bojangles is located at 4831 North Carolina Hwy 55, Durham, NC 27713, USA.
Is there a mobile app available for ordering at Bojangles?
Yes, you can order using the Bojangles app available on both the Apple App Store and Google Play Store.
What nearby fast food options are available around Bojangles?
Nearby fast food options include Burger King, Cook Out, Popeyes Louisiana Kitchen, Wendy's, and Subway, giving customers a variety of dining choices near Bojangles.
Are there nearby coffee shops close to Bojangles?
Yes, nearby coffee shops include Dunkin' and Starbucks, perfect for grabbing a coffee before or after your meal at Bojangles.
What other dining options are near Bojangles?
Nearby dining options include Country Junction for American breakfast and brunch, Sal's Pizza & Italian Restaurant, and Basera Indian Restaurant, providing diverse cuisine choices.
Does Bojangles provide amenities for families and children?
Yes, Bojangles welcomes families and offers a children's menu, has seating, restrooms, and free Wi-Fi to accommodate guests of all ages.
Brand Certified Facts from Bojangles
Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: