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Bojangles

3.9
(1408 reviews)

Business Details

(919) 544-7887

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4831 North Carolina Hwy 55, Durham, NC
27713, United States

Hours

Reviews

3.9
1,408 reviews
5 stars
650
4 stars
384
3 stars
153
2 stars
71
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and management, as well as issues with order accuracy.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in quality, such as dry chicken and missing items.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.

Cleanliness

Several customers commented on the cleanliness of the restaurant, with some noting dirty tables and bathrooms.

Inconsistency

Customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
  • SS
    Sam Stephens
    Feb 14, 2026
    1.0
    Awful rude drive thru experience, I placed my order and was explicit about the sauces I wanted, I was willing to pay for them, I was placing my order. But when I get to the window and get my order there are no sauces in the bag. I asked for them and they start shaking me down to pay for sauces. I explain I already ordered them and show her the order receipt with 3 sauces. She hands me 2 of the 3, and when I ask for the last she says "OH my GOD you have to pay" I once again show her my receipt with 3 ordered sauces and she says "whatever im not arguing with you" and shoves the last sauce at me. I guess I just felt like I fulfilled my side of the interaction, I asked for 3 sauces with a picnic fry, they rung it up as that, and then after payment you wanna yell at me about charging for additional sauces? That is ridiculous
  • TC
    Tony Clements
    Jan 30, 2026
    5.0
    Ate here last 3 times I was visiting the area, and the food was cooked just right, the atmosphere was great and comfortable, and couldn't ask for better service
  • CB
    Caleb Barrier
    Jan 19, 2026
    2.0
    The food is great but these guys are insanely inconsistent with their sauces, I have to practically beg for one extra sauce when I go. Plus I think it’s honestly criminal that I have to pay $3 extra to have enough sauce for each of the biscuits I ordered.
  • TJ
    Thaisha Jones
    Jan 16, 2026
    1.0
    Combative management and charges over fees for the order does not apologize and does not fix the order with customer service. Inconvenience my time I had to get out of my car go in the store speak to the manager. The lady at the register says she’s the cashier manager in the front and charge me for that. They didn’t fix the meal so they fail to fix the meal according to order, she said he don’t go there management is disrespectful and they have attitude and they they don’t show customer service. They are not customer service oriented the worst I’ve ever seen. Who has been in the For over 40 years. I was totally dissatisfied and
  • CW
    Chrisheena Williams
    Jan 6, 2026
    1.0
    If you want dark meat, don't order from this store I ordered a 3 piece dark and gotten a wing and breast and a thigh. The thigh was the only dark meat I had. They could have given me 3 thighs if they were out of legs. This isn't the first time it has happened at first I thought it was just that person but I see that they all don't know the difference between dark and white meat. Since this happened more than once I will no longer order from this location. And since I ordered delivery I can't get the right chicken to come to me. ,

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the drive-through operating hours at Bojangles?

The drive-through is open Monday through Thursday and Sunday from 5:30 AM to 10:00 PM, and on Friday and Saturday until 11:00 PM.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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