Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.9
1,399 reviews
5 stars
646
4 stars
383
3 stars
153
2 stars
70
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being rude, inattentive, or unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Food Quality
While some customers enjoyed the food, there were numerous reports of subpar quality, including dry or old food and incorrect preparation.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
Management Issues
Customers expressed concerns about management's responsiveness and professionalism, with calls for better training and oversight.
- CWChrisheena Williams5 days ago1.0If you want dark meat, don't order from this store I ordered a 3 piece dark and gotten a wing and breast and a thigh. The thigh was the only dark meat I had. They could have given me 3 thighs if they were out of legs. This isn't the first time it has happened at first I thought it was just that person but I see that they all don't know the difference between dark and white meat. Since this happened more than once I will no longer order from this location. And since I ordered delivery I can't get the right chicken to come to me. ,
- MSMark SwallowDec 20, 20254.0Great fast food!
- CTCierra TylerDec 15, 20253.0Service is usually quick. Food is usually good but the customer service needs a lot of work. There needs to a training course on talking to customers!!!
- SSSaraDec 7, 20254.0This location has immensely improved over the last year. The staff is attentive, friendly, and quick. The only issue is the food. There wasn't any seasoning on the fries and the tenders were dry and tasted old. To be honest it isn't just this location- I've had the same issue at 2 other locations I've visited over the last few months.
- MMMadisonNov 30, 20251.0The food is sub par. The customer service is terrible. Management is worse. Tried this restaurant again after a terrible experience 5 months ago. Waited 30 mins for them to bring out my food after I took it back because I found a long hair in it. They never brought the food out after 30 mins. I had to go in because I guess they forgot. No apology or anything. Management just looked at me. The food was disgusting and not hot. Nothing has changed. But that’s what you get from ppl like that. The young African American girl at the window on this visit was nice though.
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the drive-through operating hours at Bojangles?
The drive-through is open Monday through Thursday and Sunday from 5:30 AM to 10:00 PM, and on Friday and Saturday until 11:00 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers takeout, delivery, and dine-in services along with catering options.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Where is Bojangles located in Durham?
Bojangles is located at 4831 North Carolina Hwy 55, Durham, NC 27713, USA.
Is there a mobile app available for ordering at Bojangles?
Yes, you can order using the Bojangles app available on both the Apple App Store and Google Play Store.
What nearby fast food options are available around Bojangles?
Nearby fast food options include Burger King, Cook Out, Popeyes Louisiana Kitchen, Wendy's, and Subway, giving customers a variety of dining choices near Bojangles.
Are there nearby coffee shops close to Bojangles?
Yes, nearby coffee shops include Dunkin' and Starbucks, perfect for grabbing a coffee before or after your meal at Bojangles.
What other dining options are near Bojangles?
Nearby dining options include Country Junction for American breakfast and brunch, Sal's Pizza & Italian Restaurant, and Basera Indian Restaurant, providing diverse cuisine choices.
Does Bojangles provide amenities for families and children?
Yes, Bojangles welcomes families and offers a children's menu, has seating, restrooms, and free Wi-Fi to accommodate guests of all ages.