Bojangles

4.0
600 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4600 Garrett Rd, Durham, NC
27707, United States

Hours

Reviews

4.0
600 reviews
5 stars
308
4 stars
130
3 stars
74
2 stars
33
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Inconsistency in food quality was noted, with some customers receiving undercooked or burnt items.

Positive Experiences

Despite the issues, many customers praised the food taste and some had positive interactions with staff.

Cleanliness

Several reviews mentioned that the restaurant was clean and well-maintained.

Order Accuracy

Frequent complaints about missing items or incorrect orders in takeout and drive-thru.
  • ID
    Indio Deperla
    Jan 1, 2026
    3.0
    Supreme chicken tenders keep getting skinnier and smaller
  • LJ
    Lavonna Jones
    Dec 23, 2025
    1.0
    IF I COULD GIVE IT NO STARS I WOULD HAVE. 12/23/2025 @ 7:40AM NO ONE NEEDS TO DEAL WITH THIS KIND OF BEHAVIOR FIRST THING IN THE MORNING AND THIS CLOSE TO THE HOLIDAY. MY HUSBAND AND I WENT IN AN PLACE OUR TO GO ORDER AND WAS PROPERLY GREETED BY THE GENTELMAN THAT TOOK OUR OREDER. AS WE WATCH AN EMPLOYEE PREPARE OUR ORDER, I NOTICE THAT THE EMPLOYEE WAS ANGRYLY THROWING OUR ORDER IN THE BAG. I DID NOT SAY ANYTHING TO HER UNTIL I NOTICE THAT I ASKED FOR EXTRA CRIPSY TOTS AND THAT WAS NOT PUT IN THE BAG. I SAID EXCUSE ME, I ORDER TOTS EXTRA CRISPY, SHE SNATCHED THE BAG FROM ME AND THEN THREW THE FOOD IN THE TRASH AND THE FOOD THAT MY HUSBAND ORDER WAS THROWN IN THE COUNTER. I ASKED HER NOT TO THROW MY FOOD AND SHE SAID "I'M NOT THROWING YOUR FOOD BUT IF YOU WANT ME I WILL" I ASKED TO SPEAK TO A MANAGER RIGHT AWAY. I TOLD HIM WHAT HAPPENED AND HE DID AND SAID ZERO!!!! JUST WANTED TO KNOW WHAT WE ORDERED. WHAT WE ORDERED WAS NOT THE ISSUE. THE EMPLOYEES BEHAVIOR WAS. SINCE NOTHING WAS SAID WE JUST REQUESTED A REFUND AND GOT THE HELL OUT OF THERE. THERE HAD TO BE AT LEAST 5-8 OTHER PEOPLE THERE THAT WITNESS THAT BEHAVIOR AND LACK OF REPLIMAN BY THIS MANAGER. I WILL NEVER STEP FOOT IN THERE EVER AGAIN. I AS SO DISAPPOINTED WITH THE SERVICE THAT WE RECEIVED THIS EARLY IN THE MORNING. LOST A LOYAL CUSTOMER BOJANGLES@ 4600 GARRETT RD DURHAM, NC 27707!!!!!
  • JV
    Jazer Virgen
    Dec 18, 2025
    4.0
    I really like Bojangles and this place did not disappoint me. I will continue to go have lunch here.
  • JD
    Jordan Deary
    Dec 4, 2025
    5.0
    Saved me from the worst meal of my life at the Chili's that's next door. Look at my Chili's review for that information.
  • KH
    Kimberly Howard
    Dec 1, 2025
    3.0
    First I'd like to know when do food service workers that handle food not have to wear gloves, every worker in this place had on zero gloves. Touching surfaces, food ,clothes etc. I ordered a canjun biscuit and bo rounds 4 people that ordered large meals after I ordered got there meals when I brought it to their attention they didn't know where my order was they did finally get my order. My only real concern was the gloves.

Frequently Asked Questions About Bojangles

What are the operating hours of Bojangles at 4600 Garrett Rd, Durham?

Bojangles is open Monday through Thursday and Sunday from 5:30 AM to 10:00 PM, and on Friday and Saturday from 5:30 AM to 11:00 PM.

Does Bojangles offer drive-through service and what are the hours?

Yes, Bojangles offers a drive-through open Monday through Thursday and Sunday from 5:30 AM to 10:00 PM, and on Friday and Saturday from 5:30 AM to 11:00 PM.