Arby's

3.9
914 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3311 Hillsborough Road, Durham, NC
27705, United States

Hours

Reviews

3.9
914 reviews
5 stars
396
4 stars
248
3 stars
143
2 stars
48
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising specific items while others reported issues with freshness and taste.

Customer Service

Customer service experiences varied widely; some praised friendly staff while others reported rudeness and poor service.

Cleanliness

Many customers noted the restaurant's cleanliness, although some mentioned issues with food preparation areas.

Speed of Service

Service speed was inconsistent, with several customers experiencing long wait times, especially in the drive-thru.
  • AT
    Abel Tamez
    6 days ago
    5.0
    Food was hot and fresh Service was good Very satisfied
  • JN
    John Nobles
    Dec 31, 2025
    5.0
    So clean, I love this Arby's!
  • JL
    John Lee
    Dec 29, 2025
    1.0
    Went on Sunday at 7:45pm worst customer service ever
  • AO
    Akunna Onyekachi
    Dec 17, 2025
    5.0
    This Arby’s Deluxe Burger blessed me proper. I was eating and just smiling like life was finally making sense. Very nostalgic, like back when fast food was not playing games. The burger was juicy, the fries tasted almost like manna from heaven, and that horseradish sauce plus Arby’s sauce combo were the cherry on the cake. I mixed everything together without shame. I even dipped the burger inside because life is short. It honestly felt like I was eating from the Tree of Life. I left elated, grateful, and good inside and outside. With food like this, Arby’s can bring peace to the Middle East. Five stars, no doubt. Argue with your ancestors.
  • DH
    david howerton
    Nov 14, 2025
    5.0
    The steak nuggets are roast beef and are they hot as in warm and drinks and service was nice..DrD