Brand Certified
Arby's
3.9(920 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
3311 Hillsborough Road, Durham, NC
27705, United States
Certified by Arby's • Feb 22, 2026
(919) 237-9024
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/nc/durham/3311-hillsborough-road/store-5037
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
3.9
920 reviews
5 stars
400
4 stars
249
3 stars
143
2 stars
48
1 star
80
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising freshness and taste, while others reported issues with saltiness and temperature.
Service Experience
Service quality varied significantly; many customers praised friendly staff, while others reported rude or unprofessional behavior.
Cleanliness
The restaurant was frequently noted for its cleanliness, with several customers appreciating the well-maintained environment.
Order Accuracy
There were multiple complaints about incorrect orders and delays, particularly in the drive-thru.
- JSJarrel Strong3 days ago5.0I had an amazing experience at this Arby’s thanks to Ms. Kim! She was super nice from the moment she took my order at the drive-thru until I pulled away. She went out of her way to make sure I had all the sauces I needed without me even having to ask twice. It’s rare to find such a friendly, welcoming attitude these days. I will definitely be coming back because of her!
- JWJorjor “FreddyBoy” WellFeb 19, 20264.0Just Arbys, but the sandwich was thick with roast beef and cheese
- WMWilliam MackJan 30, 20261.0Good breakfast !
- CBCourtney BiddingerJan 28, 20265.0Kim was so informative and polite! Service was quick as well. ❤️
- ATAbel TamezJan 6, 20265.0Food was hot and fresh Service was good Very satisfied
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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