Brand Certified
Arby's
3.8(618 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
5278 N Roxboro Rd, Durham, NC
27712, United States
Certified by Arby's • Feb 22, 2026
(919) 261-3763
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/nc/durham/5278-n-roxboro-rd/store-148
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
3.8
618 reviews
5 stars
260
4 stars
161
3 stars
98
2 stars
38
1 star
61
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others reported issues like cold or undercooked items.
Service Speed
Customers frequently noted slow service, especially during busy times, with some experiencing long waits for their orders.
Customer Service
Service quality varied; some employees were praised for friendliness, while others were criticized for rudeness and lack of professionalism.
Cleanliness
The restaurant's cleanliness received positive feedback, but there were also reports of unsanitary conditions in the bathrooms.
Menu Availability
Several customers expressed frustration over unavailable menu items and inconsistencies with orders.
- MDMike DavidFeb 12, 20265.0Arby's has always been one of my favorites food stops, good size sandwiches, they're always hot. Services always good and the roast beef and cheddar amazing. Oh. And by the way , they're classic fish sandwiches are just that😉 delicious. A plus
- DMDenise McIntoshNov 18, 20255.0Took my 90 year old aunt. She likes the roast beef sandwich.
- TBTiffany BellNov 16, 20254.0The cashier was on point with her customer service.
- ATAndré TysonOct 9, 20252.0Takes forever for small orders
- KKKim KenwayOct 2, 20255.0It was really good for an Arby's, quite tasty. Place was clean, with a 99.5 rating.
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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