Service desk seems to always be closed when I come after work. 1 or 2 times is understandable but every time see like an issue that needs to be addressed.
MM
MsDeyanira18
Feb 28, 2026
1.0
I have to self checkout and no one of the workers was working Worst Food Lion
ER
Emily Ragland
Jan 30, 2026
1.0
THEY GAVE MY INSTACART ORDER TO THE WRONG PERSON!!! I spent $267 on food and came to pick up, following the process, calling them and asking ended up going inside. When I got inside I saw my order was already picked up. It took 20 minutes to talk to someone then when they spoke to me they didn’t offer anything or help in any way to address the issue. The manager says “we can give you a $10 gift card”. I’ve been in the store 40 minutes and they’re shopping the order they gave someone else, finally. How did they give $270+ to the wrong person!!
NB
Nikki B.
Jan 27, 2026
5.0
Food stuff great deals noticed durham FL is higher than Raleigh FL yet they have things I've never even seen in the raleigh stores. Great customer service too.
KW
Kay West
Jan 16, 2026
2.0
The store itself is usually clean and well-stocked on the items that I want to buy. I usually go to Walmart for items like snacks, milk, and hygiene products, since Food Lion charges higher prices for these items. However, the location of this store is very convenient for where I live. I love the MVP deals; they come in handy when I'm on a tight budget. Being open until 11 pm is also a great bonus.
Everything was good until today.
Most of the employees here seem fairly nice and helpful. However, today was an exception. I was at the self-checkouts around 2:30 pm, doing my own thing... when suddenly a female employee (AA, long black/brown hair, black-framed glasses) came over, picked up my personal handbasket, and asked me a question. I couldn't hear her because I was wearing my headphones/listening to music. I assumed she was grabbing my empty basket because she thought it belonged to the store (it's happened before). I told her it was mine, but she didn't put it back down, so I repeated, "it's mine" a little louder. She snapped at me and said, "I HEARD YOU THE FIRST TIME--I was trying to help you!" I was shocked by her response. I grabbed my basket from her and left feeling angry and disrespected. I didn't ask for help, nor did I need it at the time. I don't understand why I can't just go into the store, get what I need, mind my own business, and leave.
What are the operating hours for Food Lion at Park West Crossing?
Food Lion at Park West Crossing is open daily from 6:00 AM to 11:00 PM.
Where is Food Lion located in Durham, NC?
Food Lion is located at 4900 NC Hwy 55, Ste 300, Durham, NC 27713, in the Park West Crossing neighborhood.
Does Food Lion at this location offer accessibility features?
Yes, this Food Lion has wheelchair accessible entrances and parking, and provides public restrooms.
What payment methods are accepted at Food Lion Park West Crossing?
Food Lion accepts debit cards, mobile NFC payments, and does not require cash only.
Does this Food Lion sell organic and prepared foods?
Yes, this location sells organic products and prepared foods for added convenience.
Are there any nearby places where I can get printing or shipping services?
Yes, FedEx Office Print & Ship Center is nearby, offering printing, shipping, and courier services, ideal for handling your mail and document needs after shopping at Food Lion.
What dining options are close to Food Lion in Park West Crossing?
Nearby dining options include Sushiōki for sushi lovers, Hibachi 88 for Japanese cuisine, Thai China Buffet for Asian dishes, and El Dorado Mexican Restaurant for Mexican food.
Is there a fitness or martial arts club close to Food Lion?
Yes, there are several fitness centers nearby, including United Thai Boxing & MMA, Jae's Personal Training/Boxing Training, and Snap Fitness, suitable for various workout and martial arts activities.
What rewards or promotions does Food Lion offer?
Food Lion offers a Shop & Earn Rewards Program that allows customers to save on their purchases by joining and earning rewards.
How can customers contact Food Lion at Park West Crossing?
Customers can reach Food Lion by phone at +1 919-544-4180 or visit their website at https://foodlion.com/home for more information.
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