McDonald's

3.8
1481 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1726 W Cumberland, Dunn, NC
28334, United States

Hours

Reviews

3.8
1,481 reviews
5 stars
640
4 stars
327
3 stars
232
2 stars
85
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with some employees displaying a lack of motivation.

Food Quality

Several reviews mentioned issues with food quality, including raw or cold food, and instances of food poisoning.

Staff Friendliness

Despite service issues, some customers praised the friendliness of certain staff members, highlighting positive interactions.

Cleanliness and Atmosphere

The restaurant was noted for being clean and having a family-friendly atmosphere, particularly with the play area for children.
  • CC
    Catherine
    Jan 5, 2026
    1.0
    would give 0 if could never experience such rudeness got to window to pay I changed my order girl was mocking me whole time laughing with other young employees got window checked order was short one burger young white girl mouth something off perked my order from my hand then when handed it back it was like a toss salad everything just thrower back in bag out wrapper I was like what then manager came over and said what you say very rude I said you know what I'm over it food was cold and un eatable yall need grow up and need new management
  • JP
    Joe Parda
    Dec 30, 2025
    3.0
    Really not the McDonald's we grew up with. Beverage dispensers gone from the dining room. Food was marginal, hard crusty cheese on both my Big Mac and my wife's 1/4 pounder which was so dry she had to drown it with ketchup to swallow it. Cold, uninviting dining room, which was impeccably clean, really rounded out a disappointing trip. Ordered on a kiosk, but had to stand in line to pay? And the food was delivered to the table. I'll spend my money elsewhere.
  • TA
    Tiffany Ackerman
    Dec 7, 2025
    1.0
    If I could give a 0 star to make this review I would, dont waste your time or money at this location heck or at the other one after the 95 bridge, the people in the drive thru lies just so you purchase the grinch meals like they would actually be a manager making mcdonalds more money. Mcdonalds does not care about you they will fire you for less, to be laughed at after she swiped my card and wanna say oh I forgot to say we don't have the grinch dill pickle salt?!?! What was funny about you swiping my card then telling me you lied about having everything for the grinch meal when i asked if you had EVERYTHING? I got my money back after I ordered 5 big Mac grinch meals, $12 for this meal to not have everything they basically charge you $12 for a big Mac meal when they are $8.09 on the menu but they throw a pair of socks in they got from China for free if im paying for the grinch meal I WANT THE WHOLE SHABANG the whole experience smh.
  • ML
    Maria Lynn
    Dec 4, 2025
    5.0
    I got a McGriddle this morning and the first time I ever have seen one this pretty and tastes good I never knew McGriddles were actually little pancakes I don't know where I've been before and got them they never looked this good excellent excellent work
  • JH
    Jennifer Hernandez
    Dec 3, 2025
    2.0
    they act like they dont want to work there and they just throw peoples food tgr and wrap it like nothing.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Dunn, NC?

McDonald's in Dunn, NC is open from 5:00 AM to 11:00 PM Monday through Thursday, and Sunday, 6:00 AM to midnight on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.