Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.
Customer Service
Feedback indicates a mix of rude and friendly service, with many customers expressing frustration over staff attitudes.
Food Quality
Customers experienced inconsistent food quality, with reports of cold, greasy, or improperly cooked items.
Speed of Service
While some reviews praised quick service, others noted long wait times, especially during busy hours.
Cleanliness
Several reviews mentioned cleanliness issues, including unsanitary conditions in the dining area.
DO
Dennis Oneal
Oct 24, 2025
1.0
Bad food always getting the order wrong not friendly people.
LA
L Adams
Oct 11, 2025
2.0
The food is OK but usually wrapped as a mess. They’re kind of rude in the drive-through. Every answer is met with a harsh huh what I can’t hear you, etc. I did not feel like dealing with that attitude and went next door to Bojangles. It’s McDonald’s. You don’t have to be the friendliest nicest person, but don’t be rude to customers.
AP
Aerial Phillips
Oct 8, 2025
1.0
I was given a raw burger.
FF
freaksh0w8814
Oct 4, 2025
1.0
We find ourselves in fall sports again. This puts us traveling through Dobson. Stopped at this location for breakfast for an 8 am football game. Did the order on the app to speed up the process. Arrived, gave them our code and pulled forward. Got told they were waiting on our food, please pull forward. Got our food and checked. Ordered 3 sausage mcmuffin, one egg mcmuffin, 2 sausage biscuits, big breakfast with hot cakes. Received 2 sausage mcmuffins(not wrapped just laying in bag with wrapper folded beside them), 2 sausage egg and cheese biscuits (biscuits burnt and rock hard), 1 egg mcmuffin, big breakfast with hot cakes.
SU
S.A.M Unknown
Aug 19, 2025
2.0
They have issues with their iced coffee. Yesterday, it was extremely bitter, even with creamer and sugar. Today, I got a mouth full of coffee grounds. There were so many coffee grounds in the drink, I almost choked on them. (pic attached)