Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, incorrect orders, and rude staff, particularly during busy hours.
Food Quality
While some customers praised the food as delicious and fresh, others complained about cold, undercooked, or incorrect items.
Cleanliness
Feedback varied on cleanliness; some locations were noted as clean and well-kept, while others were described as dirty and unsanitary.
Drive-Thru Experience
Many customers expressed frustration with the automated drive-thru system and long wait times, preferring to order inside.
JS
Jessica Sheek
Jan 2, 2026
1.0
Very rude. Got my order wrong and wouldn't fix it.
JH
Jesse Hauck
Dec 27, 2025
3.0
It's always 50/50 on how your biscuit will be. The good times always make it worth it when you get that perfect biscuit. Today wasn't that day, but I still enjoyed it. What really grinds my gears though, is the AI DRIVE THRU ORDERING!!! Absolutely hate the AI ordering system. It's infuriating. Guess I'll just come inside from now on
AI
Amanda Inscoe
Nov 24, 2025
5.0
Great food, best biscuits ever!!!
CP
Concerned Parent
Nov 11, 2025
5.0
The bojangles in dobson is so clean the staff is very friendly and they have angel figures sitting out on the counter which i liked the bojangles on 52 at food lion mount airy the floors are sticky tables always dirt and sticky and it is just not a well kept environment the drive to dobson to this one is worth it because you are less likely to get sick because they are cleaner
DD
Dianna
Oct 12, 2025
1.0
I don't know what is wrong with this particular bojangles, but they're lacking and slacking so bad. I always order on the app, way ahead of time. It never fails, every time , the food is never ready. Today, the food was supposed to be ready 10 minutes prior to arriving, had to wait 20 minutes longer. We go inside to pick up the food, they tell us they're waiting on the chicken breast to cook, that it'll be 5 minutes. After an additional 10 minutes, we're suddenly told they're out of chicken breast. We're like ok, I guess give us thighs instead. A lady came in and ordered breast! Makes zero sense! You're never greeted, there's never a cashier. This place just really sucks bad.