Here at Waterbean Coffee, we always try to stay original and never follow the trends. In a time when most coffee shops focus on getting the customers in and out of their doors the quickest, we try to give them a place to relax, hold meetings, go over schoolwork, or just hang out with friends. We want to be more than just another coffee shop.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.