Panera Bread

Reviews

• PP

  Poop

  4 days ago
  2.0
  This review applies to the entire chain. But many and myself have noticed a major decline in quality. Panera definitely use to taste fresher. Now it’s more like a fast food place. Stuff I use to get just doesn’t taste the same. I would feel sick after eating Panera so I learned how to make broccoli cheddar soup at home and that doesn’t happen anymore. I can’t think of something on their menu that would be worth paying because I could just make it at home and not feel sick after. Businesses thrive when the consumer is happy. All the cutting corners going on actually does not make more money.
• JJ

  Jolt3d

  Nov 12, 2025
  1.0
  They’ve been out of bread bowls for a month, today they finally had them. This is the bread bowl I got. That is NOT a bowl, that’s just a roll. This is like half of a bread bowl but I had to pay full price. You can’t be charging $15 for soup and then be ok serving this. Not going back any time soon.
• MC

  Molly Cohrs

  Oct 17, 2025
  1.0
  Got food poisoning after eating dinner there. Had a chicken salad sandwich and a salad. Not sure which it came from but won't be back also my husband's grilled cheese was absolutely disgusting. Soggy bread didn't even look fully cooked
• WK

  Ward Kirby

  Oct 4, 2025
  2.0
  My wife wanted her sandwich on a croissant but they would not sell it to her. To be clear they had croissants and the ingredients for the sandwich, the employee would not sell her the croissant because they did not have a button on the pos to ring it up. When we inquired the manager said he was just enforcing the rules. As expensive as Panera is, they should be more than willing to meet the customers request if they have the items in house. Really bad customer service!!
• BB

  Bryan

  Sep 5, 2025
  1.0
  I completed an online order rapid pick up drive-thru order. I got to the drive-thru speaker. The girl said it’s rapid pick up so you can’t pick it up in drive thru. She said you gotta pick it up in the café. Cool, I sat in the drive-thru line for a good 10 minutes and got to the drive-thru window. I asked, I’m sure the order is be ready by now right?” She replied..”Yes, but I’m not allowed to give it to you through the drive-thru.” That’s strange because on my app it shows you can pick it up in the drive-thru or in the café. I went and parked, walked in and the same girl who met me at the drive-thru met me about three steps away from the drive thru window to give me 2 cups for my order and my order. 🙄

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