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Dunkin'

3.7
(579 reviews)

Business Details

647 N Highway 16, Denver, NC
28037, United States
(704) 483-3499
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Denver, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
647 N Highway 16, Denver, NC
28037, United States

Hours

Reviews

3.7
579 reviews
5 stars
284
4 stars
95
3 stars
52
2 stars
35
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and a lack of attentiveness.

Order Accuracy

Numerous reviews indicated consistent issues with incorrect orders, leading to frustration among customers who felt their requests were not being properly fulfilled.

Speed of Service

Many customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 20 minutes without being served.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the donuts and drinks, while others complained about cold or poorly prepared items.

Management Issues

Several reviews suggested a need for better management and training, as many customers felt the staff were overwhelmed and poorly coordinated.
  • GJ
    GARY JOHNSON
    Feb 15, 2026
    5.0
    Fast service...friendly...
  • DR
    Derek Reinhardt
    Dec 30, 2025
    5.0
    I hope this finds the Management at this location I don't know what you've done but you have really turned this place around the last crew there in the past has left now your food is correct and served in a timely manner around 5:30 am the last crew didn't care who they piss off and this place is Rockin now at 5:30 give that manager a raise for turning this place around.
  • BD
    Brittney Delapp
    Dec 14, 2025
    1.0
    Never in my life have I been so rushed to place an order in a drive thru with NO LINE behind us. On a timer or not, customer service should be #1 which is the point of the timer!! 30 seconds went by reading and the guy asked we are ready, we said no and agreed we’d let him know when we were. 20 seconds went by again and he asked again. 3rd time he asked, a lady came on intercom and told us she’d take the order at the window. She explained rudely how they were on the timer and the guy had a RBF and was very impolite, clearly hating his job. I asked if he liked this one new drink they had and he said he didn’t drink coffee… he walked away cause I giggled and the next guy was very nice and took our order no problem. Only 1/3 of the people we talked to were professional and had good customer service. They should consider people with anxiety and struggle with indecisiveness before completely rushing people looking over the menu. FYI we were looking at the menu for less than 2 minutes. Also vanilla latte had too much syrup. Will not be returning.
  • JM
    Just Me
    Dec 8, 2025
    1.0
    Just dont until new management at minimum.... Def surprised the rating isnt even lower. 7$ for 3 bites of mac n cheese. No thanks. Other locations def do better. Sandy was dry too. Wasnt asked if i wanted a drink, they seemed more concerned with just moving us along and no one was in line. Sandy was low on meat way more than other locations... Just no.... just dont. There was one nice girl taking samples around, she gave me a free drink just for asking for water cup. They should keep her.
  • EV
    Ethan Velez
    Dec 7, 2025
    2.0
    Horrible drinks. My family and I ordered here. We got a white chocolate latte signature drinks, HOT chocolate, peppermint signature latte and all were horrible. The hot coco wasn’t even hot and the signature drinks did not taste anything like it was advertised.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Denver, NC?

Dunkin' in Denver, NC is open Monday to Friday from 5:00 AM to 8:00 PM, and Saturday to Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' in Denver offer delivery and pickup services?

Yes, Dunkin' in Denver offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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