Dunkin'

3.7
577 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Denver, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
647 N Highway 16, Denver, NC
28037, United States

Hours

Reviews

3.7
577 reviews
5 stars
282
4 stars
95
3 stars
52
2 stars
35
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful while others are reported as rude and unprofessional.

Order Accuracy

Many customers expressed frustration with incorrect orders and poor attention to detail, leading to dissatisfaction with their overall experience.

Speed of Service

Numerous reviews highlight long wait times in both the drive-thru and in-store, with some customers reporting waits of over 30 minutes.

Product Quality

There are mixed reviews regarding the quality of food and drinks, with some customers enjoying their orders while others reported cold or poorly made items.

Cleanliness and Inventory

Several reviews mention cleanliness issues and frequent shortages of popular items, particularly donuts, which negatively impact the customer experience.
  • DR
    Derek Reinhardt
    Dec 30, 2025
    5.0
    I hope this finds the Management at this location I don't know what you've done but you have really turned this place around the last crew there in the past has left now your food is correct and served in a timely manner around 5:30 am the last crew didn't care who they piss off and this place is Rockin now at 5:30 give that manager a raise for turning this place around.
  • BD
    Brittney Delapp
    Dec 14, 2025
    1.0
    Never in my life have I been so rushed to place an order in a drive thru with NO LINE behind us. On a timer or not, customer service should be #1 which is the point of the timer!! 30 seconds went by reading and the guy asked we are ready, we said no and agreed we’d let him know when we were. 20 seconds went by again and he asked again. 3rd time he asked, a lady came on intercom and told us she’d take the order at the window. She explained rudely how they were on the timer and the guy had a RBF and was very impolite, clearly hating his job. I asked if he liked this one new drink they had and he said he didn’t drink coffee… he walked away cause I giggled and the next guy was very nice and took our order no problem. Only 1/3 of the people we talked to were professional and had good customer service. They should consider people with anxiety and struggle with indecisiveness before completely rushing people looking over the menu. FYI we were looking at the menu for less than 2 minutes. Also vanilla latte had too much syrup. Will not be returning.
  • JM
    Just Me
    Dec 8, 2025
    1.0
    Just dont until new management at minimum.... Def surprised the rating isnt even lower. 7$ for 3 bites of mac n cheese. No thanks. Other locations def do better. Sandy was dry too. Wasnt asked if i wanted a drink, they seemed more concerned with just moving us along and no one was in line. Sandy was low on meat way more than other locations... Just no.... just dont. There was one nice girl taking samples around, she gave me a free drink just for asking for water cup. They should keep her.
  • EV
    Ethan Velez
    Dec 7, 2025
    2.0
    Horrible drinks. My family and I ordered here. We got a white chocolate latte signature drinks, HOT chocolate, peppermint signature latte and all were horrible. The hot coco wasn’t even hot and the signature drinks did not taste anything like it was advertised.
  • BP
    Brandon Phuntek
    Nov 27, 2025
    2.0
    I don’t usually leave bad reviews, but this business needs figure out a better plan if your gonna open on a holiday but close early. I get it, it’s a holiday. But I Waited 20minutes in line just to get to the intercom and hear someone say they’re closed. An employee needs to come out at 10 and needs to stop people from getting in line, but still serve those who got in line before 10. Devise a better plan if you’re going to close early. I worked at a corporate quick lube and if they got there before close we still served them. And if they showed up after close we go out and tell them we are closed after these couple cars. Not make them wait any longer than they need to. Also there have been some inconsistency in drinks. And pave the drive thru!! Hope to see this business rebound.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Denver, NC?

Dunkin' in Denver, NC is open Monday to Friday from 5:00 AM to 8:00 PM, and Saturday to Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' in Denver offer delivery and pickup services?

Yes, Dunkin' in Denver offers both delivery and curbside pickup services.