Wendy's

3.5
673 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
20410 W Catawba Ave, Cornelius, NC
28031, United States

Hours

Reviews

3.5
673 reviews
5 stars
290
4 stars
121
3 stars
73
2 stars
27
1 star
162

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from specific staff members who were described as rude and unprofessional.

Food Quality

Several customers reported issues with food quality, including incorrect orders, poorly cooked items, and missing ingredients.

Cleanliness

Some customers praised the cleanliness of the restaurant, noting that it was well-maintained and tidy.

Service Speed

Many reviews mentioned slow service, particularly in the drive-thru, with long wait times reported.

Staff Attitude

There were mixed reviews regarding staff attitude, with some employees receiving praise for friendliness while others were criticized for being unfriendly or dismissive.
  • JD
    Josefina Davila
    Dec 30, 2025
    5.0
    This is the best wendy's store I hVe been to. Custumers service is the best I had.
  • JS
    james suddreth
    Dec 25, 2025
    3.0
    The only problem is you're Door to go in is about 45 ft From the handicapped parking the doors at the handicapped ♿️ is exit only This setup is the same at all new Wendy's location and Bojangles also i went through drive thru but had to use the restroom i would never eat inside because of the problem I can't walk .
  • JY
    Justin Yelton
    Dec 14, 2025
    1.0
    Visited on 12/13/2025 and the older lady working was probably the rudest person I’d ever met. Rolling her eyes while I was ordering and when she had a car in the drive thru. I called her out on her rudeness it was so bad. She claimed there was only three people working at the time. I’m sure the other two gentleman would have been better off if she had went home with her terrible attitude. No one in a customer service position should act in this manner.
  • KC
    Karen Cody
    Dec 11, 2025
    4.0
    Great service, but they got my mobile order totally wrong.
  • JA
    JeanneAnn Albright
    Dec 3, 2025
    5.0
    Clean restaurant. Friendly service and short wait time. Parking is adequate. Bathrooms are extremely clean. Ceilings are clean. Top to bottom, the restaurant is clean. Lots of tables to choose from and they were all very clean.

Frequently Asked Questions About Wendy's

Is Lake Norman 23 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Cornelius, NC?

The drive-through at Wendy's Cornelius location is open daily from 10:00 AM to 2:00 AM.