Wendy's

3.5
662 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
20410 W Catawba Ave, Cornelius, NC
28031, United States

Hours

Reviews

3.5
662 reviews
5 stars
284
4 stars
120
3 stars
70
2 stars
27
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly while others are reported as rude and unprofessional.

Food Quality

Inconsistent food quality; some customers received fresh and hot meals, while others reported undercooked or incorrect orders.

Cleanliness

Some customers noted that the location is clean and well-maintained, while others reported unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Wait Times

Long wait times reported in drive-thru and during busy hours, causing frustration among customers.
  • DP
    david pilcher
    Nov 12, 2025
    5.0
    Loved the experience
  • TR
    Tammy Rayburn
    Oct 17, 2025
    5.0
    Great customer service good food
  • VG
    Victoria Gibson
    Oct 11, 2025
    5.0
    Was really great customer service, I chose the element of surprise for sauce and drink, they chose excellently. I typically only go for barbecue sauce and Dr Pepper. They chose a sweet chili sauce and scorchin hot sauce out of the 2 sweet chili is probably the winner thank you for this experience will definitely come again!
  • FM
    Francina Baker, MS, MC, MFT
    Oct 8, 2025
    4.0
    Our otder was initially wrong, but was fixed quickly. Appreciate your effort in getting things right.
  • AL
    Ashley Lattin
    Sep 21, 2025
    2.0
    There’s a woman that runs the register that is constantly rude and hostile. We order with a mobile order and she screams that “it’s going to be awhile”, she doesn’t have time for those. She accused us of wanting extra cups when we showed her she didn’t give us the drinks we ordered, and frostys make her angrier. We have to stop coming here. This woman is miserable! I feel for the people that have to work with her!

Frequently Asked Questions About Wendy's

Is Lake Norman 23 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.