Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several instances of long wait times and incorrect orders.
Food Quality
Numerous complaints about food being cold, overcooked, or incorrectly prepared, including issues with specific items like eggs and burgers.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and floors.
Order Accuracy
Frequent issues with incorrect orders, missing items, and poor communication regarding order status.
Positive Experiences
Some customers highlighted friendly staff and good service during specific times, particularly in the morning.
RB
Robert Baer
Dec 26, 2025
5.0
Quick and easy. 1 order incorrect. Was supposed to be plain but was made regular. Staff was friendly.
JR
joel rey
Dec 12, 2025
1.0
Zero customer service.. I was standing at the front register for 15 minutes before I left. Drive thru girl is rude she told me to wait in the middle of my order so she can take somebody else’s order .. I just drove off and went to Huntersville terrible customer service here
IC
isabel vicente cuya
Dec 9, 2025
1.0
I ordered breakfast before 10:30am, they charged me and when I went there they told me oh sorry baby breakfast is closed. Customer service was terrible.
SM
Steve Marshall
Dec 2, 2025
5.0
It is great to eat at a place I know for over 60 years
DG
Dylan Grant
Nov 28, 2025
1.0
Kid working drive thru very disrespectful and short no manners
What are the regular operating hours of McDonald's at 20500 Torrence Chapel Rd, Cornelius, NC?
McDonald's is typically open from 5:00 AM to 11:00 PM Monday through Wednesday, with extended hours until 4:00 AM on Thursday and Friday, and open 24 hours on Friday and Saturday. Sunday hours start at 4:00 AM and close at 11:00 PM.
Does this McDonald's location offer drive-through service, and what are its hours?
Yes, the drive-through is available. Hours are 5:00 AM to 11:00 PM Monday to Wednesday, extending until 4:00 AM on Thursday, open 24 hours on Friday and Saturday, and Sunday from 4:00 AM to 11:00 PM.
Can I order delivery from this McDonald's location and during what hours?
Delivery service is available daily from 6:00 AM to 10:45 PM on Monday and Sunday, with extended late-night delivery hours until 2:45 AM Thursday through Saturday.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app to order from McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Which nearby places can I visit along with McDonald's at Torrence Chapel Rd?
Nearby places include Gold's Gym for fitness, Dollar Tree for shopping, and Davidson College Library for study or research.
Are there other dining options near McDonald's at this location?
Yes, nearby dining options include Big Bite'z Grill Cornelius (Greek and wings), Taco Bell (Mexican fast food), Vocelli Pizza, Wendy's, HoneyBaked Ham Company (American and sandwiches), Handel's Homemade Ice Cream, and Froyoz (fast food).
Where can I find beauty and wellness services near this McDonald's?
Nearby beauty and wellness services include MJ's Hair Lounge, House of Sunny beauty salon, Blo Blow Dry Bar, T&Q Nails nail salon, and Stretch Zone wellness club.
What financial services are available near McDonald's at 20500 Torrence Chapel Rd?
Nearby financial services include BB&T ATM, Truist bank and ATMs, Fifth Third Bank, and Western Union money transfer services.