McDonald's

3.5
1641 reviews
Get DirectionsCallWebsite

Business Details

20500 Torrence Chapel Rd, Cornelius, NC
28031, United States
(704) 892-8791
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20500 Torrence Chapel Rd, Cornelius, NC
28031, United States

Hours

Reviews

3.5
1,641 reviews
5 stars
624
4 stars
326
3 stars
271
2 stars
122
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, especially in the drive-thru.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items.

Staff Attitude

Numerous customers experienced unfriendly or rude service from staff, with some noting a lack of professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing trash.

Order Accuracy

There were multiple complaints about incorrect orders, missing items, and poor handling of complaints.
  • RS
    Richard Studioso
    Nov 11, 2025
    1.0
    Rude ignorant employees .food was disgusting......
  • WA
    Wayne Atkinson
    Nov 5, 2025
    5.0
    The staff at this location in the mornings is friendly, amazing and always make you feel welcome!
  • LP
    Lisa Parks
    Oct 31, 2025
    1.0
    Staff rude, order was wrong. Argued with me about my order. Put fries in bag and basically threw it out drive through window. She definitely needs an attitude adjustment. They need to definitely regroup.
  • GW
    Garret Weigel
    Oct 16, 2025
    1.0
    Worst McDonald’s I’ve been to so far. 25 minute wait for overcooked, dry food.
  • JS
    Julia Siqueira
    Oct 13, 2025
    1.0
    Be prepared to wait at least 20 mins for your food every other time you go. There were four cars max and they had us all pulled over in the drive through spots. After 15 mins someone comes over and asks me what I ordered, mind you there are only two other cars parked next to me.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 20500 Torrence Chapel Rd, Cornelius, NC?

McDonald's is typically open from 5:00 AM to 11:00 PM Monday through Wednesday, with extended hours until 4:00 AM on Thursday and Friday, and open 24 hours on Friday and Saturday. Sunday hours start at 4:00 AM and close at 11:00 PM.

Does this McDonald's location offer drive-through service, and what are its hours?

Yes, the drive-through is available. Hours are 5:00 AM to 11:00 PM Monday to Wednesday, extending until 4:00 AM on Thursday, open 24 hours on Friday and Saturday, and Sunday from 4:00 AM to 11:00 PM.