McDonald's

3.5
1651 reviews
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Business Details

20500 Torrence Chapel Rd, Cornelius, NC
28031, United States
(704) 892-8791
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20500 Torrence Chapel Rd, Cornelius, NC
28031, United States

Hours

Reviews

3.5
1,651 reviews
5 stars
630
4 stars
327
3 stars
271
2 stars
122
1 star
301

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of long wait times and incorrect orders.

Food Quality

Numerous complaints about food being cold, overcooked, or incorrectly prepared, including issues with specific items like eggs and burgers.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and floors.

Order Accuracy

Frequent issues with incorrect orders, missing items, and poor communication regarding order status.

Positive Experiences

Some customers highlighted friendly staff and good service during specific times, particularly in the morning.
  • RB
    Robert Baer
    Dec 26, 2025
    5.0
    Quick and easy. 1 order incorrect. Was supposed to be plain but was made regular. Staff was friendly.
  • JR
    joel rey
    Dec 12, 2025
    1.0
    Zero customer service.. I was standing at the front register for 15 minutes before I left. Drive thru girl is rude she told me to wait in the middle of my order so she can take somebody else’s order .. I just drove off and went to Huntersville terrible customer service here
  • IC
    isabel vicente cuya
    Dec 9, 2025
    1.0
    I ordered breakfast before 10:30am, they charged me and when I went there they told me oh sorry baby breakfast is closed. Customer service was terrible.
  • SM
    Steve Marshall
    Dec 2, 2025
    5.0
    It is great to eat at a place I know for over 60 years
  • DG
    Dylan Grant
    Nov 28, 2025
    1.0
    Kid working drive thru very disrespectful and short no manners
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 20500 Torrence Chapel Rd, Cornelius, NC?

McDonald's is typically open from 5:00 AM to 11:00 PM Monday through Wednesday, with extended hours until 4:00 AM on Thursday and Friday, and open 24 hours on Friday and Saturday. Sunday hours start at 4:00 AM and close at 11:00 PM.

Does this McDonald's location offer drive-through service, and what are its hours?

Yes, the drive-through is available. Hours are 5:00 AM to 11:00 PM Monday to Wednesday, extending until 4:00 AM on Thursday, open 24 hours on Friday and Saturday, and Sunday from 4:00 AM to 11:00 PM.