Dunkin'

4.0
325 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cornelius, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
19921 Zion Ave, Cornelius, NC
28031, United States

Hours

Reviews

4.0
325 reviews
5 stars
178
4 stars
66
3 stars
25
2 stars
19
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for rudeness and poor service.

Food Quality

Inconsistent food quality; some customers enjoyed their meals, while others reported cold or poorly made items.

Cleanliness

Concerns about cleanliness, particularly in the bathrooms and overall store condition, with some customers noting unsanitary practices.

Order Accuracy

Frequent issues with order accuracy, with many customers reporting incorrect or incomplete orders.

Atmosphere

The store has a pleasant atmosphere, but service speed and staff engagement can vary significantly.
  • AS
    Adeline Song
    4 days ago
    5.0
    I want to give a huge shoutout to the Dunkin’ Donuts located on Old Statesville and Catawba in Cornelius. Even though this location doesn’t have a drive-thru—which can be a little inconvenient—the service here truly makes the walk worth it. Every time I visit, the employees are full of joy, energy, and genuine smiles. From my experience, they consistently go above and beyond to make sure their customers leaves happy. There are several Dunkin’ locations closer to me, but I choose to drive the extra mile to this one simply because of their outstanding customer service. I truly appreciate the crew at this location and want the managers to know how wonderful their team is. Their kindness and positivity stand out every single day. Keep up the amazing work! 🎉☕️🍩
  • VK
    Venom The king
    Aug 21, 2025
    1.0
    This place is Circus , This one guy all he do is talk with a lobby full of people . Don’t get me wrong the drinks are good but I pass on coming to this one
  • SD
    shea dowis
    Jul 28, 2025
    1.0
    Terrible breakfast sandwich
  • LV
    Lisa Villa
    Jul 18, 2025
    5.0
    I am absenced with avocado toast!
  • CF
    Cristiana Fonseca
    Jul 17, 2025
    3.0
    This is a cute location—don’t get me wrong. Unfortunately, this will likely be my first and last visit. The staff really needs to work on their customer service skills. I came in specifically for a Cookie Dough Dunkalatte and was told they only had Brown Sugar and that they don’t sell anything cookie dough-related. Meanwhile, right behind them, their sign clearly advertised both a Cookie Dough frozen beverage and a Cookie Dough coffee. When I pointed this out, it wasn’t addressed—and the tone I got from Erik (at least that’s the name on my receipt) felt passive-aggressive the entire time. The one bright spot was the person who handed me my food—they were polite and pleasant. It’s a shame, because the visit started off with potential, but the experience didn’t live up to it.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Cornelius, NC?

Dunkin' in Cornelius is open from 5:00 AM to 8:00 PM Monday through Friday, 6:00 AM to 8:00 PM on weekends.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.