Bruegger's Bagels

3.1
288 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Bruegger's Bagels
20619 Torrence Chapel Road, Cornelius, NC
28031, United States

Hours

Reviews

3.1
288 reviews
5 stars
104
4 stars
38
3 stars
20
2 stars
30
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling unwelcome and ignored during their visits.

Food Quality

While some customers enjoyed the bagels, many reported issues with food quality, including undercooked items and incorrect orders.

Cleanliness

Several reviews mentioned the store's dirty conditions, including unclean tables and restrooms, contributing to a negative dining experience.

Operational Issues

Customers frequently noted long wait times, understaffing, and running out of bagels, indicating poor management and operational inefficiencies.

Atmosphere

The lack of indoor seating and a generally uninviting atmosphere were common complaints, with many customers expressing disappointment in the overall environment.
  • JJ
    jo jo
    Nov 7, 2025
    2.0
    This place has really gone downhill. The menu selection is a joke for lunch and my bagel didn’t seem all that fresh. You can’t even hear the person making your sandwich. I had the turkey everything bagel and didn’t understand the cold marinara sauce. Nobody was in the restaurant at all which should have told me something.
  • CG
    Christine Gerard
    Nov 3, 2025
    2.0
    Nasty people at the front counter. Not nice.
  • AC
    Angelica Corcoran
    Oct 21, 2025
    5.0
    Sammich was good 👍
  • PW
    Paul Wagner
    Oct 17, 2025
    1.0
    Horrible. Worst bagels ever. Putting a bagels in a warming oven is not toasted. Entire place is nasty. Maybe management should stop by and help. Maybe they should just close
  • JB
    Joanna Boone
    Sep 25, 2025
    1.0
    They don't know what roasted red peppers are. The staff behaves as if you're interrupting very important work by... existing and placing an order. I keep seeing the owner replying to these reviews and saying, "we take this seriously!" But... no, you clearly don't, or you'd have more than a skeleton crew running the place. If you want customers, maybe get some employees who don't treat them like an exhausting inconvenience. Everything was a problem for them. Even basic politeness.

Frequently Asked Questions About Bruegger's Bagels

What types of bagels does Bruegger’s Bagels in Cornelius offer?

Bruegger’s Bagels offers authentic New York style bagels, including gourmet topped bagels and Baker’s Dozen Bagel Boxes.

What are the operating hours for Bruegger’s Bagels at 20619 Torrence Chapel Road?

Bruegger’s Bagels is open every day from 6:00 AM to 2:00 PM.