Bruegger's Bagels

3.1
292 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Bruegger's Bagels
20619 Torrence Chapel Road, Cornelius, NC
28031, United States

Hours

Reviews

3.1
292 reviews
5 stars
106
4 stars
38
3 stars
20
2 stars
30
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling unwelcome and ignored.

Food Quality

Several customers reported issues with food quality, including stale bagels, incorrect orders, and poor preparation.

Cleanliness

Multiple reviews mentioned the restaurant's dirty conditions, including unclean tables and restrooms, contributing to a negative dining experience.

Operational Issues

Customers frequently noted long wait times, understaffing, and running out of bagels during peak hours, leading to frustration.

Management Concerns

Many reviews expressed dissatisfaction with management's response to issues, indicating a lack of oversight and improvement in service.
  • MS
    Mike Sumler
    6 days ago
    5.0
    Bagels always fresh, many varieties add whatever you like on it.
  • HR
    Honest Reviewer
    Jan 4, 2026
    1.0
    Came here on Sunday 1/4/26 to order a breakfast sandwich. As I walked in, I placed my order with a young lady who seemed extremely irritable. I received no greeting, just a “what do you want”. I placed my order and reluctantly pressed the one dollar tip button, and after my payment was completed, I requested a couple of pepper packets to be told they don’t have pepper. I used to come here often and would always order the same sandwich along with a couple of pepper packets. Why would a place that sells food not have salt and pepper packets? So of course, the same young lady is the one who prepped my food. While I’m standing directly in front of her, she screams my order out loud. As I took my bag from her, I said, thank you, and as you probably guessed, I received no response. If you hate your job this much, find another one. This place used to be really good, but I see the reviews reflect the opposite. What a shame. One more thing to add - after taking a bite out of the sandwich, I can clearly tell the quality of the food has gone downhill as well.
  • AM
    Amy Marchitelli
    Jan 3, 2026
    1.0
    I came to this location at least once a month. Today when I went in I order bagels and asked that they were sliced. The women told me sorry they are already boxed. When I explained that I asked 3 times that they be sliced when I ordered she aggressively started throwing them in the slicer to the point that some fell on the floor. Hope she has a better day!
  • CB
    Chris Bishop
    Dec 9, 2025
    5.0
    The staff there is always very courteous and welcoming...even during a Saturday breakfast rush!
  • JJ
    jo jo
    Nov 7, 2025
    2.0
    This place has really gone downhill. The menu selection is a joke for lunch and my bagel didn’t seem all that fresh. You can’t even hear the person making your sandwich. I had the turkey everything bagel and didn’t understand the cold marinara sauce. Nobody was in the restaurant at all which should have told me something.

Frequently Asked Questions About Bruegger's Bagels

What types of bagels does Bruegger’s Bagels in Cornelius offer?

Bruegger’s Bagels offers authentic New York style bagels, including gourmet topped bagels and Baker’s Dozen Bagel Boxes.

What are the operating hours for Bruegger’s Bagels at 20619 Torrence Chapel Road?

Bruegger’s Bagels is open every day from 6:00 AM to 2:00 PM.