Bruegger's Bagels

Reviews

• DR

  Deven R.

  Feb 18, 2026
  2.0
  We have visited this location twice now, both times have been mediocre. The food is alright, nether good nor bad. It fills you up, but that’s about it. The first time we came in, the service was fine, but I felt like a burden or inconvenience that I was in to order food. The second time I was met with a very disgruntled employee who had half the chairs on tables already (I came at 1pm and they close at 2pm), and very clearly did not want me to be there. We tried paying with 2 gift cards and that was a mistake, since it required more work for the employee. We were informed that one gift card did not work and there was minimal effort to troubleshoot the issue or compensate for the funds that were on it and had not been used. I get it, work is work, but there is a bare minimum that has to be attained in the food service industry to qualify as being “service”. Those standards are not met here, and the food can’t compensate in the services’ absence. This area has far more to offer for your next meal outside the walls of Bruegger’s Bagels
• KM

  Kate Mitchell

  Feb 7, 2026
  1.0
  ** Please reconsider dining at this location if you have dietary restrictions or allergies! I've been going to Bruegger's Bagels for years and have never been disappointed. This location is the exception. The last two times my partner and I have placed a mobile order, we arrived home to find that my food did not match my order. Most recently, my bagel was missing the extra ingredient and bagel type I requested (sadly losing me $1.70). More importantly, it contained ingredients I am allergic to, even though I opted out. I tried calling to reach the store manager, but no one picked up the phone. On our last visit before this, I was also given ingredients I was allergic to. Plus, our mobile order was not ready at the specified time. We waited patiently for 20 minutes after the time, during which no one offered to help us, and then went up to the counter. The order had not been made because they were out of the bagel type we wanted. There was no effort to contact us via app or phone. We have a giftcard to Bruegger's, otherwise we would stop visiting this location. The store itself is fine but the service is unacceptable with dangerous results.
• ZJ

  Zoey Jenkins

  Jan 18, 2026
  5.0
  whoever made my cold brew this morning it literally has me speechless bc it’s so amazing. AND with light ice!!!
• HR

  Honest Reviewer

  Jan 4, 2026
  1.0
  Came here on Sunday 1/4/26 to order a breakfast sandwich. As I walked in, I placed my order with a young lady who seemed extremely irritable. I received no greeting, just a “what do you want”. I placed my order and reluctantly pressed the one dollar tip button, and after my payment was completed, I requested a couple of pepper packets to be told they don’t have pepper. I used to come here often and would always order the same sandwich along with a couple of pepper packets. Why would a place that sells food not have salt and pepper packets? So of course, the same young lady is the one who prepped my food. While I’m standing directly in front of her, she screams my order out loud. As I took my bag from her, I said, thank you, and as you probably guessed, I received no response. If you hate your job this much, find another one. This place used to be really good, but I see the reviews reflect the opposite. What a shame. One more thing to add - after taking a bite out of the sandwich, I can clearly tell the quality of the food has gone downhill as well.
• AM

  Amy Marchitelli

  Jan 3, 2026
  1.0
  I came to this location at least once a month. Today when I went in I order bagels and asked that they were sliced. The women told me sorry they are already boxed. When I explained that I asked 3 times that they be sliced when I ordered she aggressively started throwing them in the slicer to the point that some fell on the floor. Hope she has a better day!

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