Bruegger's Bagels

Reviews

• JJ

  jova Jamison

  Mar 15, 2026
  2.0
  Cold egg sandwiches bagels not toasted thoroughly
• JB

  Jackie Burka

  Mar 7, 2026
  1.0
  Horrible rude service. From the looks of these reviews, Tiffany needs to be fired.
• JL

  Jayne leela

  Feb 27, 2026
  1.0
  My mother and I wanted to try a new place together and when we ordered at the counter the lady at the register was so rude. First thing she says is “just to let you know we are out of some bagels” and then I say “okay which bagels are you out of?” The response of this question apparently irritated her soul because she blatantly said “YOU NEED TO LOOK FOR YOURSELF” and slams the countertop like she’s been running a circus back there along with a fake laugh. I was afraid to continue ordering after that awkward moment of asking a simple question but I just said “oh ok plain”. Trying out the bagels wasn’t too bad I just didn’t really like it, the bagels were really hard to bite as well. Overall we won’t be coming back.
• DR

  Deven R.

  Feb 18, 2026
  2.0
  We have visited this location twice now, both times have been mediocre. The food is alright, nether good nor bad. It fills you up, but that’s about it. The first time we came in, the service was fine, but I felt like a burden or inconvenience that I was in to order food. The second time I was met with a very disgruntled employee who had half the chairs on tables already (I came at 1pm and they close at 2pm), and very clearly did not want me to be there. We tried paying with 2 gift cards and that was a mistake, since it required more work for the employee. We were informed that one gift card did not work and there was minimal effort to troubleshoot the issue or compensate for the funds that were on it and had not been used. I get it, work is work, but there is a bare minimum that has to be attained in the food service industry to qualify as being “service”. Those standards are not met here, and the food can’t compensate in the services’ absence. This area has far more to offer for your next meal outside the walls of Bruegger’s Bagels
• KM

  Kate Mitchell

  Feb 7, 2026
  1.0
  ** Please reconsider dining at this location if you have dietary restrictions or allergies! I've been going to Bruegger's Bagels for years and have never been disappointed. This location is the exception. The last two times my partner and I have placed a mobile order, we arrived home to find that my food did not match my order. Most recently, my bagel was missing the extra ingredient and bagel type I requested (sadly losing me $1.70). More importantly, it contained ingredients I am allergic to, even though I opted out. I tried calling to reach the store manager, but no one picked up the phone. On our last visit before this, I was also given ingredients I was allergic to. Plus, our mobile order was not ready at the specified time. We waited patiently for 20 minutes after the time, during which no one offered to help us, and then went up to the counter. The order had not been made because they were out of the bagel type we wanted. There was no effort to contact us via app or phone. We have a giftcard to Bruegger's, otherwise we would stop visiting this location. The store itself is fine but the service is unacceptable with dangerous results.

Frequently Asked Questions About Bruegger's Bagels