Wendy's

3.9
498 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1309 N Nc16 Hwy, Conover, NC
28613, United States

Hours

Reviews

3.9
498 reviews
5 stars
254
4 stars
109
3 stars
47
2 stars
28
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or indifferent behavior from staff, with several instances of impatience and lack of professionalism.

Food Quality

Food quality was inconsistent, with reports of cold, undercooked, or incorrect orders, leading to dissatisfaction.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and restrooms.

Speed of Service

Service speed varied significantly, with some customers experiencing long wait times despite few orders ahead.

Positive Experiences

Despite negative feedback, some customers praised the food and service, noting friendly staff and good meals.
  • CR
    chris ralph
    Nov 4, 2025
    5.0
    Can't go by a Wendy's without stopping for their chili!
  • TC
    Todd Carlson
    Oct 20, 2025
    1.0
    Very rude workers.
  • TH
    Tucker Hoskins
    Sep 23, 2025
    5.0
    I recommend their double chocolate cold foam coffee! You can't go wrong! I will definitely be back!
  • JL
    Joe Links
    Sep 19, 2025
    1.0
    Ordered a triple, two of the burgers were cooked. One of them was red raw had to throw that part out. The other burger was a Carolina classic probably less than than a teaspoon of slaw, and the edges were burnt.
  • DG
    Dana Gilbert
    Sep 13, 2025
    3.0
    Young lady at the window was very impatient, acted like it was a bother when I gave her my phone to scan the app. She went to get change and a young man was handing us our bags, we asked for ketchup (Gasp) and he hands us 4 packs for 4 people and they were disgusting!!! All stuck together, we handed them back and asked nicely for different ones. They really need to learn some customer service skills if they are going to work with the public. We weren't rude or difficult at all.

Frequently Asked Questions About Wendy's

Is Nc Hwy 16 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.