Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold items, incorrect orders, and poorly prepared food.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms, which detracted from their dining experience.
Positive Experiences
Despite the issues, some customers praised the food quality and friendly staff, indicating that there are positive experiences to be had.
BP
Bri Ps5
Feb 22, 2026
1.0
worst service ever I waited 30 minutes for a small fry and a bacon cheese fry I have 5 years of work experience in fast food how do you take this long for fry’s I seen them drop 5 baskets of fry’s before giving me my order and I was the 2nd person in there and there were 3 cars at the drive through you need to find new employees or shut the store down until you can, absolutely terrible service and I will never come back to this location if I even ever eat at a Wendy’s again can’t imagine how long it would take if i got a meal instead of just fries not to mention i only got a dollop of cheese on my bacon cheese fries
RS
Ricky Soukthavone
Feb 22, 2026
2.0
I know its my fault going to wendy's 10 minutes before it closed but I'm just disappointed that I only got half of my order which was only the tender wrap and sweet tea and not the 10 piece nuggets and fries. When I noticed I didn't get the food the drive through just closed a few minutes ago and i couldn't ask about it. I wouldn't be making this review if I didn't pay $15 for the order and didn't get the receipt so I couldn't do the customer survey. I'm not mad but disappointed.
MN
Michael Nesbit
Jan 23, 2026
1.0
Just picked up food for my family of five my daughter‘s kids’s meal was totally wrong and the only thing she got was a burger. My fiancé‘s food was completely wrong. All of our food was ice cold like it’s been sitting for hours nonetheless it was $40. Can’t get anybody to answer the phone. I guess I should have known better to check all of the bags before I left. Normally, we never have a problem out of Wendy’s, but this is a huge letdown
MR
Melissa Rector
Dec 27, 2025
1.0
Very disappointed in this wendys!! I asked for no mayo on my sandwich and they put EXTRA mayo on it.. I will not go back!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru at 1309 N Nc16 Hwy, Conover, NC?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Conover, NC serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Conover, NC?
Yes, delivery is available where supported. To check delivery availability, visit the Wendy's app or order.wendys.com and enter your delivery address.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa payments.
How can I provide feedback or contact this Wendy's location?
You can contact the store at (704) 325-3728, use live chat or leave a message via the Wendy's Contact page, call 888-624-8140, or complete the Wendy’s Customer Satisfaction Survey with your receipt info.
Where is this Wendy's located?
The Wendy's is located at 1309 N Nc16 Hwy, Conover, NC 28613, USA.
Are there any nearby fast food restaurants if I want to explore options around Wendy's?
Nearby fast food options include Burger King, Subway, Zaxby’s, Highway 55 Burgers Shakes & Fries, and McDonald's.
What nearby stores can I visit for shopping near this Wendy's?
Dollar Tree for discount shopping and Walmart Conover for groceries and department store needs are located nearby.
Are there automotive services near Wendy’s in Conover?
Yes, Mavis Tires & Brakes, AutoZone, and Rides provide tire and automotive repair services close to this Wendy's location.
Can I find schools or religious institutions near Wendy's in Conover?
Nearby educational and religious places include Tri-City Christian School, Christian Family Academy, and Tri-City Baptist Church.
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