Dunkin'

Reviews

• MM

  MzVicky

  2 days ago
  2.0
  I ordered at the drive thru. Then when I got the window to pay, they asked me again what I wanted. The cashier didn’t apologize or nothing. I Ordered a hot coffee. Coffee was cold. You can’t tell me they didn’t know this. I asked them did they know the coffee was cold and she said no. She don’t offer to make me another one or anything. Once again no apology. I paid and took it home and heated in the microwave. This seems to be a trend with DD. I’m not sure if the ones they’re hiring don’t care about the customer but I won’t go back to this DD. I was so disappointed.
• CB

  Chris Blackburn

  2 days ago
  1.0
  This location has become terrible. The service is always extremely slow. The staff are usually unfriendly and seem bothered to talk to customers. Today was exceptionally slow as we waited 20 minutes to make it to the service window only to be asked if we had cash as the card reader was down. Really?! They waited until each customer pulled to the window to tell them this! No one had common sense to send someone out to the line of cars and let people know? At least let people know at the speaker when they pulled up to order! I know it’s hard to find people to work nowadays but good grief. Why do these places always start out good and continually go down hill ?!
• AF

  Amy Fitzgerald

  Nov 14, 2025
  1.0
  Honestly, I really hate to give such a horrible review, but I have tried multiple times to return hoping things would get better, only to find the service is still awful. I pre-ordered a hot coffee and end up waiting in line for over 30 min in line to get handed a cold cup with coffee spilled all over the outside of it. This has happened several times. I have also received cold cups with about 1/2 tsp of coffee grounds in the cup. I believe there are some staff members that are trying to to take up the slack for some that may not be able to keep up with the demand and the manager needs to possibly reevaluate the staff. There is one particular male that I have noticed that seems to be unable to keep up with the demand.
• MW

  Mateo Wallace

  Nov 3, 2025
  1.0
  Waited over 20 minutes in the drive thru for 3 vehicles ahead of us. When we finally got to the window, the pregnant associate didn’t offer an apology or explanation. When I commented on the wait she said “we make all our food fresh”. Highly disappointed with this location and won’t return.
• CS

  Candice Secrest

  Nov 1, 2025
  1.0
  Came yesterday for 2 drinks one being a large matcha latte, with almond milk. I tried it it was the most disgusting drink ever, so I went to pour it out. When I did a ton of powder was just sitting in the bottom. So I pay almost 6 dollars for a drink and the workers cant even mix the drink?????? I mean shoot at least give me a straw so i could mix it but handing me the disgusting mess they handed me yesterday at 2pm Thats crazy work!!!!!!🤯🤯🤯

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