Dunkin'

3.4
193 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Conover, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
112 Thornburg Dr SE, Conover, NC
28613, United States

Hours

Reviews

3.4
193 reviews
5 stars
90
4 stars
19
3 stars
13
2 stars
16
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times in the drive-thru and for mobile orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and drinks made improperly.

Customer Service

Several customers experienced rude or unhelpful staff, contributing to a negative overall experience.

Drink Quality

Inconsistency in drink quality was noted, with some customers receiving poorly made or unsatisfactory beverages.

Food Freshness

Complaints about stale or poorly prepared food items, such as donuts and bagels, were common.
  • ZT
    Zap Thayorath
    1 day ago
    1.0
    Sitting at the drive thru waiting for my morning coffee and all I hear is the cashier ladies yelling and swearing to the top of her lungs about getting a customer her refund. Just very unprofessional
  • SB
    shelby B
    Dec 22, 2025
    1.0
    Used to get lattes from here but the taste is never consistent it’s either good or the espresso taste burnt, so I switched my order to a hot chocolate tried to get steamed milk instead of water went one day it was so good went the next day they put water instead of milk even tho milk was on the sticker order. So I changed my order to a frozen chocolate because you can’t mess that up because it’s made with milk but of course they find a way to mess it up my drink tasted like straight chemicals like I instantly spit it out came back to get a refund but since I did tap to pay and didn’t have my card they wouldn’t give me a refund and insisted on making me another drink and low and behold that one taste like chemicals too I’ve never had this bad of an experience
  • JR
    Jazmin Rangel
    Dec 20, 2025
    1.0
    Took 15 min to get to the window to have to wait more because they don’t know what they are doing. We ended up not eating because we were going to be super late
  • MG
    Marolyn Garo
    Dec 6, 2025
    1.0
    This morning I ordered a latte with toasted white chocolate and coconut. I got a completely flavorless latte. Wait times are routinely quite high and honestly the drinks are so inconsistent and often wrong. This place seems to be struggling, but after two years of trying I don’t think I can justify spending my money here anymore. Order at your own risk.
  • TF
    Tiffani Freeman
    Dec 5, 2025
    2.0
    Honestly I hate being that person, but I am so tired of waiting in line for 10-15 min, paying for my order, and my cup barely being half way full. I’m paying for a medium or large cup, and I’m not even getting what I’m paying for. It’s ridiculous. As soon as I pull out of the drive thru, I can feel my cup is barely full. What are we even paying for?! At least Starbucks fills our cups up all the way and I get what I pay for. Come on!!!!! I’ve literally not taken a sip out of my cup. Don’t go to this Dunkin unless you wanna get a half filled coffee. People are nice but give me a full cup please! I basically pay for a large and get a medium.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Conover, NC?

Dunkin' in Conover, NC is open Monday to Saturday from 5:00 AM to 8:00 PM and on Sundays from 6:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.