This profile is uncertified and using publicly sourced data
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Business Details
About
Coffee ShopBreakfast RestaurantCafeChocolate ShopDessert ShopIce Cream ShopRestaurant
The Percantile and Creamery is the premier Coffee, Ice Cream, and Dessert Bar in the Charlotte metro area. We are thrilling people with our amazing interior design, our incredible customer service, and the quality of our offerings. We have a beautifully designed 1920’s Mercantile-themed monochromatic throwback, where people feel excited by their surroundings, and blown away by their treats. Great for business meetings, families, couples, and you! Ask us about room rentals for meetings, events, or parties! Now offering catering.
Nestled next to Concord Mills Mall, behind Verizon, and in the same building as McAlister’s in Concord, NC!
Location
The Percantile and Creamery
8635 Concord Mills Boulevard, Concord, NC
28027, United States
Hours
Monday7:00 AM - 8:00 PM
Tuesday7:00 AM - 8:00 PM
Wednesday7:00 AM - 8:00 PM
Thursday7:00 AM - 8:00 PM
Friday7:00 AM - 8:00 PM
Saturday7:00 AM - 8:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.