Provided Coffee Concord is a mega-cafe located next to Nothing New Vintage, behind Southern Strain Brewing. We are proud to be one of the largest coffee shops in NC! We serve an assortment of handcrafted espresso beverages and bottled drinks.
Founded by two best friends at 18 years old, Provided aims to create an atmosphere of community wherever travelled. As coffee can act as a bridge of connection between others, the customer can expect "special experiences in unusual places.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.