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Wingstop

2.7
(511 reviews)

Business Details

3050 Derita Road #50, Concord, NC
28027, United States
(980) 334-7400
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Concord Derita Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
3050 Derita Road #50, Concord, NC
28027, United States

Hours

Reviews

2.7
511 reviews
5 stars
157
4 stars
48
3 stars
27
2 stars
27
1 star
252

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or missing items in their orders, leading to frustration and dissatisfaction.

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to rude and unprofessional behavior.

Wait Times

Numerous reviews highlighted excessively long wait times for food, often exceeding the estimated pickup times.

Food Quality

Several customers expressed disappointment with the quality of food, mentioning issues such as overcooked items and lack of proper seasoning.

Management Issues

There are consistent complaints about poor management and staffing, with calls for better training and accountability.
  • RM
    Rafael Jr M.
    Feb 9, 2026
    5.0
    Cooked to perfection
  • DR
    Dave Robinson
    Feb 7, 2026
    1.0
    Unfortunately, nearly every time I place an order, it is either incorrect or missing items. This has happened repeatedly, and it has reached the point where I no longer feel confident that I will receive what I paid for. To be clear, these are not complicated orders — this is basic food service (wings and fries). When a business consistently cannot get simple orders right, it reflects deeper problems such as poor training, lack of accountability, and weak management oversight. I also want to point out that these repeated mistakes are not only frustrating for customers, they are costing your business money. Customers will not continue returning to a location where they expect missing items and poor service. This location has the potential to do much better, but it will require stronger management and better quality control. I am requesting that this issue be addressed immediately. At minimum, the store needs a consistent process for checking orders before they are handed to customers. If the problem is staffing, training, or employee retention, that needs to be corrected at the management and ownership level.
  • TB
    T brunz
    Jan 30, 2026
    1.0
    This place is very inconsiderate of what they cook for people I ordered at 12am the fries was cold my chicken tenders didn’t even look like hot honey tenders do not eat here ,
  • DB
    Daija Beck
    Jan 29, 2026
    5.0
    Thank you Justin for helping me out today !
  • MM
    MysNeka Music
    Jan 23, 2026
    1.0
    Guess Ill have to cook these myself 🤣🤣 wheresthe sauce & seasoning? No corn and frozen fries. Wow. $35 You trued it.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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