Wendy's

3.4
1494 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Concord, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Concord, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1508 Concord Pkwy N, Concord, NC
28025, United States

Hours

Reviews

3.4
1,494 reviews
5 stars
510
4 stars
319
3 stars
209
2 stars
116
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and incompetent service from staff and management, leading to a negative dining experience.

Food Freshness

Many reviews indicated that food was often served cold or improperly prepared, with several customers receiving incorrect orders.

Management Issues

Feedback highlighted poor management practices, including disrespectful treatment of employees and customers, contributing to a negative atmosphere.

Staff Attitude

Several customers noted that staff members displayed a lack of professionalism and friendliness, impacting overall customer satisfaction.

Drive-Thru Experience

Customers frequently experienced long wait times and poor service at the drive-thru, with some being ignored or receiving incorrect orders.
  • TD
    Tripp Dillahunt
    Nov 16, 2025
    2.0
    Came here to pick up a DoorDash order, walked up to the “ walk up deliveries” window and rang the bell. Over half the staff turned around and looked, then continued about whatever they were doing, one guy held his finger up saying one moment but bruh never came. I waited for 4 minutes before going inside to find the order sitting on shelf. Fast food workers everywhere no longer make physical customers priority. You walk up to counters and every worker has their back turned to you.
  • CA
    Candice Allen
    Nov 11, 2025
    5.0
    Super fresh! great customer service!
  • JR
    Jenna Roman
    Nov 10, 2025
    5.0
    Kind workers, great food. Came for dinner.
  • DM
    Data Management
    Oct 30, 2025
    3.0
    I usually like this location- nothing amazing but good. Today however- there was an employee taking orders near the front door for the drive through. Being no where near the menu- I asked if I could pull up to see the menu and she refused. She showed me her laminated menu that just had basic items. This is how you will lose money. I would have ordered more had I seen the menu. My order was ready extremely fast. The woman I gave payment to, tried giving me 4 drinks without a drink tray. I had to ask for one. When she gave me my 3 bags of food which I tried quickly double checking that it was correct, she opened the window back up and asked me if I needed something else. (Basically why r u still here) I told her no, I just want to make sure it's all here- because I can't come back. I quickly left- got back to work- the order was correct but LOOK at the baconator fries. Pitiful! Melted sliced cheese instead of cheese sauce and 1.5 whole strips of bacon not cut. This upset me. It's lunchtime but it was not busy or understaffed. There is no reason to rush people, especially when they're driving! The cheese hardened to a brick by the time I finished writing this review. The anxiety of this interaction made me lose my appetite anyway. Hopefully they do better next time.
  • SB
    S B
    Oct 18, 2025
    1.0
    Worst service I've ever seen in my life ....employees and mgt are rude and incompetent... (Especially Joshua and even the manager) 6 employees just standing around... No wonder the place is empty. Lesson learned... We won't be back.

Frequently Asked Questions About Wendy's

Is 03 Concord Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.