At Wendy’s in Concord, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Concord, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported rude and incompetent service from staff and management, leading to a negative dining experience.
Food Freshness
Many reviews indicated that food was often served cold or improperly prepared, with several customers receiving incorrect orders.
Management Issues
Feedback highlighted poor management practices, including disrespectful treatment of employees and customers, contributing to a negative atmosphere.
Staff Attitude
Several customers noted that staff members displayed a lack of professionalism and friendliness, impacting overall customer satisfaction.
Drive-Thru Experience
Customers frequently experienced long wait times and poor service at the drive-thru, with some being ignored or receiving incorrect orders.
TD
Tripp Dillahunt
Nov 16, 2025
2.0
Came here to pick up a DoorDash order, walked up to the “ walk up deliveries” window and rang the bell. Over half the staff turned around and looked, then continued about whatever they were doing, one guy held his finger up saying one moment but bruh never came. I waited for 4 minutes before going inside to find the order sitting on shelf. Fast food workers everywhere no longer make physical customers priority. You walk up to counters and every worker has their back turned to you.
CA
Candice Allen
Nov 11, 2025
5.0
Super fresh! great customer service!
JR
Jenna Roman
Nov 10, 2025
5.0
Kind workers, great food. Came for dinner.
DM
Data Management
Oct 30, 2025
3.0
I usually like this location- nothing amazing but good. Today however- there was an employee taking orders near the front door for the drive through. Being no where near the menu- I asked if I could pull up to see the menu and she refused. She showed me her laminated menu that just had basic items. This is how you will lose money. I would have ordered more had I seen the menu. My order was ready extremely fast. The woman I gave payment to, tried giving me 4 drinks without a drink tray. I had to ask for one. When she gave me my 3 bags of food which I tried quickly double checking that it was correct, she opened the window back up and asked me if I needed something else. (Basically why r u still here) I told her no, I just want to make sure it's all here- because I can't come back. I quickly left- got back to work- the order was correct but LOOK at the baconator fries. Pitiful! Melted sliced cheese instead of cheese sauce and 1.5 whole strips of bacon not cut. This upset me. It's lunchtime but it was not busy or understaffed. There is no reason to rush people, especially when they're driving! The cheese hardened to a brick by the time I finished writing this review. The anxiety of this interaction made me lose my appetite anyway. Hopefully they do better next time.
SB
S B
Oct 18, 2025
1.0
Worst service I've ever seen in my life ....employees and mgt are rude and incompetent... (Especially Joshua and even the manager) 6 employees just standing around... No wonder the place is empty. Lesson learned... We won't be back.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Concord, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Concord, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 788-3009.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 03 Concord Wendy’s serve breakfast?
Yes, this Wendy’s location in Concord, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's in Concord, NC?
This Wendy's location in Concord, NC is open daily from 6:30 AM to 1:00 AM, including drive-through service.
Does this Wendy's location offer a drive-through service?
Yes, the Wendy's at 1508 Concord Pkwy N offers drive-through service every day from 6:30 AM to 1:00 AM.
Can I order Wendy's delivery near me in Concord, NC?
Delivery may be available near you. To check availability, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Where can I find the menu and nutrition information for this Wendy's?
You can find menu pricing, nutrition, and allergen details on the Wendy’s menu website or mobile app. Prices may vary by location.
Does the Concord Wendy's serve breakfast?
Yes, they serve breakfast items including combos, croissants, biscuits, and coffee. You can order via the app or website.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for feedback or questions?
You can call the location directly at (704) 788-3009 or contact Wendy's Customer Care via their Contact page or Customer Satisfaction Survey online.
Are there other dining options or services near Wendy's Concord Parkway?
Nearby places include Carolina Fast Mart and BP gas stations for fuel, as well as restaurants like McDonald's, Moe’s Southwest Grill, and Starbucks.
What nearby services can I find if I'm visiting Wendy's and need wellness or health support?
Close to Wendy's are health-focused businesses like Lockhart Chiropractic Center, Infinite Wellness of Concord, and Optimal Brain and Body for chiropractic, physical therapy, and holistic nutrition services.
Can I conveniently shop or access mobile phone services near this Wendy's?
Yes, nearby are several mobile phone stores including Cellular Sales and Verizon Wireless, plus shopping options like Concord Mills Mall nearby for a fuller visit experience.