Wendy's

Reviews

• KB

  Krystal Bell

  4 days ago
  1.0
  Poor customer service, waited at intercom for 5+ minutes. No one answered, pull up to window and the lady made me go back around to reorder and multiple cars were already behind so I to wait again
• WY

  William Young

  Feb 10, 2026
  1.0
  Today at this location to order dine in at the service counter. I got bypassed for about party who wasn’t even at the service countertop. It really made me feel like I wasn’t wanted here as a customer the girl at the counter looked directly in my face and didn’t even apologize. I stood there looking at the other party and that staff member as to show they both were wrong. Sometimes here in concord, you can feel the racism and entitlement of folks. I come here often spending my hard earned money. Time for another location for me. I really don’t appreciate this experience today. This type of attitude causes problems I wish not to be a part of. I will be addressing this higher.
• JJ

  Johnna

  Feb 7, 2026
  1.0
  I'm not expecting much from fast food places, but the lack of professionalism from this particular location is not ok. My family ordered online for pickup last night, and we were missing an entire salad and fries. This is the third time we've tried to order from here, and every single time they have messed up the order. Not only that, but when you attempt to call, they ask for a "Access code", so you can't even get a hold of them to ask for a solution. Will not be returning.
• NG

  Niki Gray

  Feb 6, 2026
  2.0
  Sub-par service from some employees of this location, Store 1508. As a fellow service industry professional, it disheartens me to see the service aspect of the service industry decline in this manner. I was instructed to pull to a delivery parking space, from the drive thru window, as my food was being prepared. The associate proceeds to walk out with two orders only to deliver one order to the car closest the service door. The associate who took the order eventually walks my order out after a 10 minute wait of my food being left on the counter. When I asked to speak with a manager, I was told it would be a few minutes although the drive thru and dining room were finally empty after the slight rush. The associate, who “did not see anyone else waiting for an order” then yells for the pleasant associate to come back inside as we were discussing what just occurred; he was empathetic to the situation. She was not. Poor service on the forefront this evening.
• PH

  Paul “High-G” Harrell

  Feb 5, 2026
  5.0
  Very nice people dont like how the supervisors treat there workers though

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