Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised staff for friendliness while others reported rudeness and poor attitudes.
Food Quality
Inconsistent food quality; issues with cold, undercooked, or incorrect orders were frequently mentioned.
Cleanliness
Some customers noted the restaurant was clean, while others reported unsanitary conditions and poor food handling.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Wait Times
Long wait times reported, especially during drive-thru service, with some customers leaving without ordering.
RJ
Ryne Jenkins
Nov 14, 2025
1.0
We all have jobs most of us have jobs we dont necessarily like, but we do that job to the best of our ability in most cases. This is the first time I have ever left a remark, review, complaint or whatever you want call it. This is the worst Wendy's I have ever been to. I was so mad when I left the drive through the second time that I just threw my food away. Those people are starting at the bottom and will remain at the bottom if thats the kind of work they produce. I can promise I will never visit this location ever again. Unfortunately I have to leave atleast one star to post this review.
RM
Richard Mancine
Oct 14, 2025
3.0
Did not have coffee at 9:30 am.
SC
Sheree Capehart
Oct 12, 2025
4.0
Ordered spicy nuggets and received regular nuggets instead. Other than that would have been 5 stars.
AT
Ashanti Terry (Ashanti Terry)
Oct 6, 2025
5.0
Went through the drive-through at 10 o’clock at night and normally I’m very picky when it comes to fast food so late but when I tell you that the gentleman that took my order, made sure that my burger was fresh off the grill and he even gave my dog a piece of bacon 10 out of 10 customer service. This is the best Wendy’s in Concord. Don’t let me down. I’ll be back.
TM
Tressie Mckoy
Oct 1, 2025
3.0
Went through the drive through. Not busy at 11:30am. The only car in the drive through. I ordered two meals and both fries for each meal were luke warm. Nuggets were barely warm and sandwiches were barely warm. I was told the fries were hot when I mentioned they were not hot to the person working in drive through. I was asked to pull forward and they will bring out hot fries. I'm just not understanding why the food wasn't hot to begin with, with it not being a busy time at this store? This isn't my first visit experiencing this here. This time I decided to rate my visit.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Concord, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Concord, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 979-1108.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 70 Speedway Wendy’s serve breakfast?
Yes, this Wendy’s location in Concord, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at the Wendy's on 7720 Sossoman Lane Northwest, Concord?
The drive-through at this Wendy's location is open from 9:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's in Concord, NC serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery availability depends on your address. Check via the Wendy's app or at order.wendys.com by entering your delivery address in the 'Get It Delivered' field.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's at 7720 Sossoman Lane Northwest?
You can contact their Customer Care team via the Contact page on Wendy's website or call (704) 979-1108. Feedback can also be submitted through their Customer Satisfaction Survey online.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at order.wendys.com or the Wendy's mobile app by selecting this specific location.
Are there any nearby dining options close to this Wendy's?
Yes, nearby dining options include Mai Thai II (Thai Restaurant), Firehouse Subs (Sandwich Shop), Tsunami Japanese Steakhouse and Sushi Bar, Cinco De Mayo Mexican Grill, Bojangles', and Five Guys.
What other fast food restaurants are near this Wendy's?
Nearby fast food restaurants include Firehouse Subs, Bojangles', Five Guys, and another Wendy's location.
Are there any nearby hotels or accommodations to the Wendy's on Sossoman Lane?
Yes, nearby accommodations include HomeTowne Studios and Suites Charlotte - Concord, Suburban Extended Stay, Great Wolf Resort, and Great Wolf Lodge-The Carolinas.
Can I find nearby services to combine with a visit to Wendy's?
Yes, nearby services include Glam n Glow Salon & Spa for beauty, Enterprise Rent-A-Car for car rentals, and FedEx Office Print & Ship Center for shipping and printing needs.