Wendy's

3.3
1119 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7720 Sossoman Lane Northwest, Concord, NC
28027, United States

Hours

Reviews

3.3
1,119 reviews
5 stars
353
4 stars
260
3 stars
170
2 stars
94
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported rude behavior and long wait times.

Food Consistency

There were numerous complaints about food quality, including cold or undercooked items, incorrect orders, and issues with freshness.

Cleanliness

Some customers noted improvements in cleanliness, while others reported unsanitary conditions and poor food handling practices.

Management Issues

Several reviews highlighted poor management practices, including disorganization, lack of staff training, and unprofessional behavior from management.
  • SC
    Savvy Craft
    Jan 1, 2026
    1.0
    Fries were stale, baconator had no bacon. Nuggets are airy and full of air pockets so you are getting less product. The kitchen was dirty and the whole place smelled like a dodge charger. If you know you know.
  • LG
    Laverne Graves
    Dec 26, 2025
    1.0
    Morning Blessings ♥ THE Lord gave me permission to stay in today and get breakfast at Wendy's. WE, THE LORD AND I first walked over to Wendy's at 8am thinking that they open up early like up north. Up north fast food places that open up for breakfast is 6-7am. WE walked over to find out that they open up at 9am. WE went back to where WE were staying and waited til 9:05am. WE walked in the door only to be greeted by an employee stating that the dining room area opens up at 10 am. WE, THE LORD AND I asked if we looked at the hours wrong listed on the door. The employee walked out with us to look at the hours. The hours stated just as WE saw them dining area opens at 9am. The employee said that WE could walked through the drive through once she stated the dining area doesn't open up til 10 am. WE, THE LORD AND I SAID WE wanted breakfast. The employee said that they no longer served breakfast at that location. WE told her that there was a picture of a breakfast burrito 🌯 by the drive through. The employee told me that it was blackedout. It was clearly a pic up. WE told her that this was poor customer service and false advertising of hours of the store and swerving breakfast. A disappointment on a morning a day off. WE, THE LORD AND I ENDED UP ordering door dash. Didn't have a car and didn't want to go far. If the dining area doesn't open til 10am then put in on the door correctly. If you don't serve breakfast than don't advertise it. I pray that ALL have excepted JESUS CHRIST as their LORD AND SAVIOR ♥ IN THE MIGHTY NAME OF JESUS AMEN MESSAGE DELIVERED ♥ 😊 KINGDOM KINGDOM AND EVER AMEN!
  • RP
    Robin P
    Dec 13, 2025
    5.0
    The manager was such a sweetheart went there around 3:50pm my birthday 🎂 thank you so much for the great hospitality and love ❤️ have an amazing u holiday.
  • AH
    Anthony Hartsell
    Dec 4, 2025
    5.0
    Over the past three visits, I’ve seen a huge positive change here. The service is much faster, my food orders have been correct every time, and the Frosty is finally consistent—cold, not melted, and the machine actually works! It truly feels like this location is under new management, and if so, they are doing an excellent job. The staff is friendly, and both the team and management deserve a lot of credit for this major turnaround. Keep up the great work!
  • KS
    Kwiet Storm
    Dec 4, 2025
    1.0
    Horrible service especially considering it's the beginning of your lunch hours. You went as far to ensure my husband's nuggets were fresh, but his fries were old & cold??!! And how in the hell do you give someone cold chili???!!! Please make this make sense???? You should've waited until his nuggets were almost completed & cooked his fries so that they came out fresh as well & maybe actually heat the chili to food safety standards because I know that there's no way in hell that it tempted above 140!!!

Frequently Asked Questions About Wendy's

Is 70 Speedway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at the Wendy's on 7720 Sossoman Lane Northwest, Concord?

The drive-through at this Wendy's location is open from 9:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.