Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
187 reviews
5 stars
97
4 stars
13
3 stars
11
2 stars
9
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rudeness and inattentiveness from staff.
Food Quality
While some customers enjoyed the smoothies and food, others complained about inconsistent quality and issues like incorrect orders and unsanitary conditions.
Operational Issues
Customers experienced problems with order accuracy, long wait times, and early closing times, leading to frustration.
Management Concerns
Several reviews highlighted issues with management, including unprofessional behavior and poor handling of customer complaints.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including unpleasant odors and concerns about food safety.
- TKThomas KotlarzOct 21, 20255.0Service is great here and the food is wonderful. Fantastic staff that is always helpful and accommodating. Online orders are easy, pickup is easy, and speed of service is impressive. Keep of the good work!
- DCdavid clineSep 21, 20251.0Got thier at 8:00 Sunday morning, waited till 8:15 no one their not open web site says open at 8:00 hours on door says 8:00, I left, guess my wife won’t get hers this morning. Too bad two other customers left too.
- MAMonique AllenAug 31, 20251.0TERRIBLE CUSTOMER SERVICE. I order through the tropical smoothie app for my food to be delivered to me at work. I got a notification that door dash will be delivering my food. Instead of the door dash person bringing the food up to the suite number I provided they decided to leave my food OUTSIDE on the floor took a picture of it sent it to me and left. By the time I go outside the food is GONE!! I called tropical smoothie and explain to them what happen and the manager stated that’s not her problem she gave the food to the driver so it’s up to door dash to give me my money back even though I didn’t order from door dash.. TERRIBLE CUSTOMER SERVICE!!!!
- KKKendrizzleJul 30, 20251.0Customer service from most of the staff is bad. You will be ignored and have to disrupt them to get their attention. Then they’ll get mad at you for disrupting them. If they just acknowledged customers, we wouldn’t have to assert ourselves
- JCJoyful CreationsJun 5, 20255.0We just left and got the best customer service from Alana! Thank you for ensuring my family's first time here was awesome.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular operating hours for dine-in at Tropical Smoothie Cafe in Concord, NC?
Tropical Smoothie Cafe is open for dine-in Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Is delivery available at Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available daily from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 8:30 PM on Sunday.
What types of pickup and delivery services does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What is the address and general location of Tropical Smoothie Cafe in Concord?
Tropical Smoothie Cafe is located at 1421 Concord Pkwy N, Concord, NC 28025, USA.
Can I order from Tropical Smoothie Cafe using a mobile app?
Yes, you can order using the Tropical Smoothie mobile app available on both iOS and Android, or order online via their website.
What payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer gluten-free and vegan options?
Yes, the cafe offers gluten-free and vegan menu items including smoothies, wraps, salads, and bowls.
What are some nearby health-related services around Tropical Smoothie Cafe?
Nearby health-related services include Motto Clear Aligners, Aspen Dental, Stanton Optical, and several medical doctors and surgeons, making it convenient to grab a healthy meal before or after appointments.
What nearby dining options can I explore around Tropical Smoothie Cafe?
Nearby dining options include El Vallarta Bar & Grill (Mexican), Logan's Roadhouse (burgers), Five Guys (fast food burgers), Chipotle Mexican Grill, and O'Charley's (American cuisine) for variety before or after your visit.