Taco Bell / KFC

3.8
373 reviews
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Business Details

258 Concord Parkway So., Concord, NC
28027, United States
(704) 721-0114
https://locations.tacobell.com/nc/concord/258-concord-parkway-so-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 258 Concord Parkway So. in Concord. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
258 Concord Parkway So., Concord, NC
28027, United States

Hours

Reviews

3.8
373 reviews
5 stars
167
4 stars
82
3 stars
50
2 stars
14
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrect items.

Positive Staff Interactions

Some customers praised individual staff members for their friendliness and helpfulness, indicating that service can vary significantly.

Order Accuracy

A recurring theme was the frequent mistakes in order fulfillment, leading to customer frustration.
  • PP
    paulinerubin92
    Dec 29, 2025
    1.0
    I cannot say enough bad stuff about this location. The service is sometimes nasty but always subpar. They never fill anything. The bean burritos are more like tortillas with red sauce. They nacho cheese is hardly filled halfway. I called corporate one time and they didn’t do anything. I’m almost giving up on Taco Bell.
  • SJ
    Sj Jdz
    Dec 29, 2025
    2.0
    Got my kfc but while they were in there laughing and goofing off they forgot my whole Taco Bell order
  • BB
    Bailey
    Dec 22, 2025
    1.0
    The food is good.But when I went there to eat the workers were just throwing orders on the counter and told my family that it was our food but when we sat down a supposed manager came to our table and bitched us out saying we didn’t have our order and we had some else’s food but it was actually ours except one thing but we gave her the food back but that didn’t make her happy and went on a rant about how we took some one’s food then she stormed to a trash can and threw the person’s food away that is terrible customer service and she humiliated my family in front of everybody i don’t recommend it.
  • KS
    Karina Santiago
    Nov 22, 2025
    1.0
    Go here if you want your food completely messed up and not at all what you ordered.
  • AA
    A Armstrong
    Oct 25, 2025
    1.0
    Customer service was terrible on multiple occasions. Intercom outside/headset issues. Person taking orders constantly complaining of not being able to hear customer. They screwed my order up twice. The last time, they gave me fries instead of coleslaw. I told them about the mistake. They gave me the coleslaw, asked for the fries back and gave them to someone else, after me having my hands on them in my car at the drive through.
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Frequently Asked Questions About Taco Bell / KFC

What are the regular dining hours at Taco Bell on Concord Parkway So.?

Taco Bell at 258 Concord Parkway So. in Concord is open from 9:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 9:30 AM to midnight on Friday and Saturday.

When is the drive-through service available at this Taco Bell location?

The drive-through is open daily from 10:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Friday and Saturday.