Taco Bell / KFC

3.8
369 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 258 Concord Parkway So. in Concord. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
258 Concord Parkway So., Concord, NC
28027, United States

Hours

Reviews

3.8
369 reviews
5 stars
166
4 stars
82
3 stars
50
2 stars
13
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; some praised friendly staff while others reported rude behavior and order mistakes.

Food Quality

Food quality was inconsistent, with reports of stale, cold, or incorrect items, but some customers enjoyed fresh and tasty meals.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times, leading to frustration.

Management Issues

Several reviews highlighted poor management responses to complaints and lack of accountability for mistakes.

Overall Experience

While some customers had positive experiences, many expressed disappointment and frustration with repeated issues at this location.
  • KS
    Karina Santiago
    1 day ago
    1.0
    Go here if you want your food completely messed up and not at all what you ordered.
  • AB
    Aime Bwasi
    Nov 3, 2025
    5.0
    Great customer
  • NH
    Nevaeh Hill
    Oct 30, 2025
    5.0
    Really great service I will definitely come back food good was fresh snd good
  • JS
    Joseph Smith
    Oct 26, 2025
    1.0
    Crappy service, No ice, No Baja Blast, and when I notified staff that there was No ice nor Baja Blast - they didn’t do anything to fix the the problem.
  • AA
    A Armstrong
    Oct 25, 2025
    1.0
    Customer service was terrible on multiple occasions. Intercom outside/headset issues. Person taking orders constantly complaining of not being able to hear customer. They screwed my order up twice. The last time, they gave me fries instead of coleslaw. I told them about the mistake. They gave me the coleslaw, asked for the fries back and gave them to someone else, after me having my hands on them in my car at the drive through.

Frequently Asked Questions About Taco Bell / KFC

What are the regular dining hours at Taco Bell on Concord Parkway So.?

Taco Bell at 258 Concord Parkway So. in Concord is open from 9:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 9:30 AM to midnight on Friday and Saturday.

When is the drive-through service available at this Taco Bell location?

The drive-through is open daily from 10:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Friday and Saturday.